Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5 out of 5
4.5
(98 Reviews)
Open Ratings Snapshot
Rating breakdown 98 reviews
5 Stars
71
4 Stars
17
3 Stars
5
2 Stars
1
1 Star
4
93%of customers recommend this product. 
(
76 out of 82
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 12,000 BTU Window Air Conditioner - White
Customer Rating
5 out of 5
5
Great ac!
on July 8, 2018
Posted by: Slaviana
from New York
[This review was collected as part of a promotion.] I bought this unit about a month ago, and I wish I had done it years ago. I live in the top floor of an apartment building with poorly ventilated attic. Everyone’s heat rises to me, plus the heat from he roof... let’s just say, in the dead of northeastern summer, the temperature in my living room reaches 96F. Not anymore. This unit cools off my 500 sq ft room quickly and efficiently and for a change I don’t dread coming home on a hot summer day. It’s a little noisy, but ok for a 12K BTU unit. Love it!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Nice AC!
on August 26, 2015
Posted by: drljones
from Cape Girardeau, MO, United States
I bought this as a supplemental cooler for my second floor, which the central AC barely touches. It has done an excellent job and has nice options and a helpful remote control.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Super Cool on a Timer
on November 24, 2015
Posted by: Dawnni
from California, United States
Awesome! This air conditioner is my greatest purchase ever, it has kept my house in super cooling control in this hot California warming tend.
A small machine doing big machine work.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Run, don't walk! Don't buy! Not worth 1 star!
on May 26, 2018
Posted by: Paula55555
from Louisiana
Bought today, 5/25/2018 going back Monday 05/27! Can't even find reviews ! Claims it 12000 btu's and suppose to cool up to a 500 square foot room! This won't even cool a "Shoe Box"!
No, I would not recommend this to a friend.
Response from frigidaire.comBy BrandiOnline Outreach SpecialistMay 29, 2018
I am sorry to hear you had a bad experience, Paula55555. If you still have the appliance, we would like to gather more details to see if we can get this A/C working for you. Please reach out at 1-888-203-1389 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
does a real good job
on June 19, 2018
Posted by: ggcasey
from magnoli, TX
[This review was collected as part of a promotion.] cools a 14 x 50 uninsulated garage i 100 degree weather
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
The Single Best Investment I've Ever Made
on June 21, 2018
Posted by: heat_is_bad
from Las Cruces, NM
[This review was collected as part of a promotion.] I live in the desert, so it regularly reaches 105+ degrees F every single day for months during the summer. Our rental house has a vent system with evaporative cooling; however, if there is any bit of humidity, the system doesn't work at all. Monsoon season is completely unbearable, and our poor main living space had no possible way to cool down (the bedroom and office both have smaller Frigidaire AC units).
All I can say is WOW, did this unit exceed my expectations. I was worried it would be ugly because of the online photos, but it actually fit in the front living room window perfectly and blends in aesthetically, such that it's barely noticeable in just about any window. Installation could not possibly have been easier; I didn't even need to look at the directions. There is plenty of packing and various pieces included for insulation to fit anyone's needs. Of course, the unit is heavy and large, and most of its volume is outside (thank goodness), but if you're worried about outside aesthetics you shouldn't be shopping for a window unit anyway.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Compact size and power
on June 28, 2018
Posted by: Lilyan
from Pocono Mountains, PA
[This review was collected as part of a promotion.] We choose Frigidaire because of its reputation as we had one that lasted 17 years. It size is small enough to work in our window and still provide enough cool air for our space.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great output
on July 4, 2018
Posted by: Joanne 37
from North Carollina
[This review was collected as part of a promotion.] I bought this as a temporary replacement since our larger system is not working. This unit works great!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
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