Customer reviews from lg.com
LG - 398 Sq. Ft. Portable Air Conditioner - Gray
Average customer rating
4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
106
4 Stars
26
3 Stars
11
2 Stars
7
1 Star
26
79%of customers recommend this product.
(
130 out of
164)
Customer Reviews for LG - 398 Sq. Ft. Portable Air Conditioner - Gray
Customer Rating
3
Need New Parts
on September 16, 2019
Posted by: AngelP2311
from Los Angeles, CA
I have had this air conditioner for some years now and I need to know where I can buy a replacement window kit and exhaust house. I tend to always struggle with the set and need to buy a new one!
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Absolutely thrilled with my purchase!
on July 25, 2015
Posted by: Joel
from Monroe, WA, USA
My LG air conditioner has out performed my expectations! Entering into a hot month of the year we purchased our unit. It was a life saver having a retreat from the hot weather. Friends and family were eager to come over and enjoy the refreshing cool provided by our unit. You will not be disappointed by this AC unit!
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ariz AJ
from Pinetop, Az
Verified Purchase:Yes
[This review was collected as part of a promotion.] This unit exceeded my expectations for a portable AC unit. Excellent cooling capabilities
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Written by a customer while visiting lg.com
Posted by: Rinker
from Hemet, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this about 2 weeks now. Works great. I've had no problems at all. Cools very well.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best Portable AC unit EVER!
on July 28, 2018
Posted by: Red red
from Los Angeles, Ca
[This review was collected as part of a promotion.] I bought my LG AC over 3 years ago. I have Never had a problem with water accumulation, leaking, or cooling.
It gets so cold. I love it. I’d buy again. Worth the money.
It gets so cold. I love it. I’d buy again. Worth the money.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Great product
on December 4, 2020
Posted by: Love12
from Hawaii
[This review was collected as part of a promotion.] I bought it and it kept me cool! Living the good life in Hawaii!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, December 5, 2020
Thank you for taking the time to review our product. We are thrilled the unit meets your needs. . If needed, you can contact our Customer Support at 800.243.0000 with question or concerns. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Find it. Cart it. Buy it.
on December 26, 2020
Posted by: Patti wit da Pyes
from LOS ANGELES
[This review was collected as part of a promotion.] Honestly didn't expect what amazing and outstanding qualities this machine had to offer, blew my mind! Really brings alot to the table and performs with exceeding expectations! 5 stars!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Faulty data
on June 8, 2024
Posted by: Anonymous
The hose diameter is 5.9" not 5".
Wasted money because of your error.
Wasted money because of your error.
Response from lg.comBy LG, June 9, 2024
We appreciate you sharing your experience with us regarding your LG Air Conditioner, model #LP1215GXR. We understand your concern about the hose diameter discrepancy. Your feedback is important to us, as this helps us keep a fresh perspective regarding new ways to improve our services and future product developments. If you need further assistance, please reach out to us via private message on social media using @LGUSSupport. We're here to help. ^Win
Written by a customer while visiting lg.com