Customer reviews from lg.com
LG - 398 Sq. Ft. Portable Air Conditioner - Gray
Average customer rating
4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
106
4 Stars
26
3 Stars
11
2 Stars
7
1 Star
26
79%of customers recommend this product.
(
130 out of
164)
Customer Reviews for LG - 398 Sq. Ft. Portable Air Conditioner - Gray
Customer Rating
5
Still the "Coolest"
on April 25, 2019
Posted by: Anonymous
from Salt Lake City, UT
After 3 years, it's still cooling our bedroom like magic!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Amazing unit
on January 8, 2020
Posted by: Jdog3oic
from Costa Mesa, ca
[This review was collected as part of a promotion.] I have had this unit for about 4 years and it is amazing!!!! We used to have it in our living room and it kept it cool and comfy. Now it’s in my sons room and he uses the fan every night and when it gets hot we put it in ac mode. Such a great product and couldn’t be happier
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Is there a recall on the Air-condition?
on June 29, 2021
Posted by: Pferris
from Whidbey Island WA
I bought this a few years ago and I saw on your website it has been discontinued. Has a recall been issued for this air conditioner due to Fire Hazard?
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Hahn
from Seattle
Verified Purchase:Yes
Minimal use, several weeks over 3 years. Motor runs but no cooling at any temp setting.
Pros: ease of use, Features/Settings
Quality
1
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, August 15, 2022
We hate to hear this and thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Customer Rating
4
The unit worked well but stopped after 7 years.
on August 26, 2022
Posted by: Ed0208
from Scotch Plains NJ
Verified Purchase:Yes
The unit worked well but stopped cooling after 7 years and myself and LG were unable to find a repair professional.
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Worked for one year
on September 1, 2022
Posted by: CalvinOO7
from Vancouver, Canada
Bought this and it crapped out after a couple months. Constant LP code zero water in tank. Won’t rest, won’t buy it again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, September 2, 2022
We hate to hear this and thank you for your feedback. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
Best money spent for the several years I own it🫡
on June 10, 2024
Posted by: Always Hot
from Las Vegas
[This review was collected as part of a promotion.] I’ve had this bad boy for several years now and about 3 weeks ago he wasn’t able to keep up with the Vegas heat that rolled in at that time so I finally retired him as of today! He was loud and obnoxious at times but who wouldn’t when it’s 115+ degrees and being worked to bring a room down to 69°… he did it though year after year all the while working though winter just as a fan cause Vegas doesn’t truly get that cold! 🫡 money extremely well spent!
Just curious as what SEER rating he was as I’ve been given the right to put a mini split in the room I rent?
Regardless of it all I never regretted this purchase as it got me through the heat beyond what I thought it would by far!
Just curious as what SEER rating he was as I’ve been given the right to put a mini split in the room I rent?
Regardless of it all I never regretted this purchase as it got me through the heat beyond what I thought it would by far!
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
AC unit
on June 16, 2024
Posted by: Nk37
[This review was collected as part of a promotion.] I bought it used and it’s working great! Never had a problem with it for 2 years. Glad I made the purchase
Pros: Performance
Quality
4
Value
4
Written by a customer while visiting lg.com