Customer reviews from lg.com
LG - 398 Sq. Ft. Portable Air Conditioner - Gray
Average customer rating
4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
106
4 Stars
26
3 Stars
11
2 Stars
7
1 Star
26
79%of customers recommend this product.
(
130 out of
164)
Customer Reviews for LG - 398 Sq. Ft. Portable Air Conditioner - Gray
Customer Rating
5
great unit
on December 17, 2017
Posted by: sick puppy
from Seattle
[This review was collected as part of a promotion.] Bought this two years ago. Works great! Wish I had purchased it long ago.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Best Portable Unit I’ve Owned
on May 23, 2018
Posted by: Nic0
from Minneapolis
[This review was collected as part of a promotion.] While on the higher end, price wise... you get what you pay for. Those few extra thousand BTU’s sure come in handy on those hot days! This unit not only does the job of cooling our master bedroom, but if we keep the air flowing it’ll keep our entire 2nd floor around 71 degrees.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
*relieved sigh* So cool!!
on June 29, 2018
Posted by: SamMA
from Jackson, MI
[This review was collected as part of a promotion.] I bought this some months ago for a large upstairs bedroom with a slider window. It works great!
First off, it comes out of the box so easily. I was worried I'd have to lift it out of the box. Nope! The box top and sides come off the bottom and it was a simple lift of the unit out of a very shallow bottom piece of packing and cardboard. And it's on wheels so once on the carpet, it rolled smoothly to where I needed it.
It was simple to put the panels and exhaust hose in the window, however I did need more insulation strips than they supply (it's a big window and I had more insulation on hand already... plus duct tape to hold things in place and keep tiny bugs out of cracks). Overall it was very easy to set up. Directions are very clear. I did insulate the exhaust hose as the hose does get HOT and it doesn't help to have that heating up the room while the A/C is trying to cool it.
The unit keeps the large bedroom, hallway, and half the upstairs very cool and comfortable on energy saver mode so it doesn't run constantly. I keep it at 74 which is PLENTY cold on this unit. Any lower and I'd get frostbite; it's THAT cold.
Very good investment for an old house with no central A/C.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tina J
from FlatRock, Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was one of the best purchases I have made. Just love it. Does everything I expected and need it to do
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Will Arnett
from Portland Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and it works great! It cools most of my apartment, it isn’t crazy loud, and it really blows the cold air on high. The only issue is there is no “light dimmer” for thr front panel. So at night we have to tape a piece of paper over the lights because they’re very bright. I haven’t owned it for years, so I don’t know how long it will last.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Fathers keeper
from CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought his unit for my 87 year old dad’s apartment. Attached it to external drainage. It’s been making 1-4 gallons of water every 8 hours so not sure if it would ever function as AC with internal tank!! But it’s making it livable when the temp is in the 90’s outside. Have since punched a hole to drain it outside. I’m
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
4
No Problems
on July 15, 2018
Posted by: lost39
from Sherwood ar
[This review was collected as part of a promotion.] Have owned this about a month now and have nothing but good things to say about it. Had read that it was loud but I don't think it is any louder than a window unit.
It cools the room effectively in 100 degree heat. Would recommend.
It cools the room effectively in 100 degree heat. Would recommend.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
WOW
on July 30, 2018
Posted by: Noneof
from Cuyahoga Falls,Oh
[This review was collected as part of a promotion.] Much more than I expected. Makes my room cool. Circulates the cool air and doesn’t have to run constantly to keep room cool.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com