Customer reviews from geappliances.com
GE - 24" Tall Tub Built-In Dishwasher
Average customer rating
4.2
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
129
4 Stars
40
3 Stars
20
2 Stars
9
1 Star
17
82%of customers recommend this product.
(
167 out of
204)
Customer Reviews for GE - 24" Tall Tub Built-In Dishwasher
Customer Rating
1
Needs to be trashed
on December 9, 2020
Posted by: Snofire23
from Tucson, AZ
Repaired once and now needs to be trashed after only 3 years. Pump faulty this time
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 8, 2021
Hello Snofire23, thank you for your review. We would love to hear from you how we can make your experience with our products better. If you would like to reach out to us about your issue further, please don’t hesitate to do so via this link: https://www.geappliances.com/ge/service-and-support/contact.htm Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a durable product very disappointed
on January 14, 2022
Posted by: JanetteS07
from Islamorada
We have had this dishwasher for 4 years and for the last 9 months have replaced the control boards twice as the dishwasher will not turn on. The new boards work for a month or so and again the same issue - no power to the dishwasher. We have had GE products for over twenty years without issues so very disappointed in the performance of this product.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 18, 2022
Hi, Thank you for being a loyal GE Appliances customer! We're deeply sorry you've been through these struggles with your dishwasher, and we know you must be frustrated! Please keep in mind parts, such as the control board, which are ordered by you, an authorized servicer or independent servicer have a 1 year warranty. Parts replaced by a GE Appliances technician (out of warranty) have a 5 year warranty for the parts only. The GE technician must order and install the parts.
We'll also be sure and pass along your feedback to our dishwasher engineering team for them to review. Please let us know if you have questions, we're always here for you. - Sharon@GEA
We'll also be sure and pass along your feedback to our dishwasher engineering team for them to review. Please let us know if you have questions, we're always here for you. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Failed Control Board
on December 5, 2023
Posted by: AOAOAO
from Wisconsin
Roughly 5 years ago we purchased all GE appliances. We've been satisfied with them all until this week. Our dishwasher will no longer run. When we called the store we purchased from, we were quoted that the control board most likely had a failure, this was common with this dishwasher and could cost well over the cost of a new dishwasher. We have had a good run with the dishwasher, but very frustrating.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, December 13, 2023
Oh no!
We're so very sorry to hear that your dishwasher is no longer working. This is certainly not the experience we want for you. We completely understand your concern and we want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much. - Tierra@GEAppliances
We're so very sorry to hear that your dishwasher is no longer working. This is certainly not the experience we want for you. We completely understand your concern and we want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working after 2 years. Do not buy
on December 28, 2023
Posted by: VerryAngryConsumer
This dishwasher worked for 2 years and for the last 3 we’ve had to replace so many parts that it ended up costing us as much as the dishwasher itself. This is beyond frustrating and has caused more headaches than it’s worth. Stay far away from GE products!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 10, 2024
Hello - Thank you so much for taking a moment to connect and share what has been going on. We are sorry to hear about the numerous repairs that your dishwasher has needed. That is never the kind of experience we want.
With this in mind, we are going to forward this information over to our product team to review. That way we can start looking for improvements we can make for our models going forward. Again, we are sorry for letting you down and we appreciate your comments.
- Jonathon@GEAppliances
With this in mind, we are going to forward this information over to our product team to review. That way we can start looking for improvements we can make for our models going forward. Again, we are sorry for letting you down and we appreciate your comments.
- Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Pay for installation
on April 28, 2017
Posted by: Burklett
from Alabama, United States
I’ve got to hand it to the engineers at GE. Not only did they produce a beautiful, sleek appliance that cleans my dishes to utter perfection, when they designed it, they kept the consumer experience in mind.
The brilliant minds at GE recognized that people, by nature, need to work hard at something to fully appreciate it, solving problems builds self-esteem, and moreover when people achieve the impossible they feel like they are winning at life. They channeled this awareness and incorporated it into each and every step of the installation process. From the placement of the water connection 1’ underneath the appliance in a space that could only be accessible by the hand of a small child, to the adjustable feet for leveling the machine that could only be adjusted by…. well…. Magic.
I was especially impressed with how they dutifully saved the biggest challenge for last. Replacing the floor protection pan. A simple task requiring two hands while lying prone on the floor, forcing me to rely on blind luck.
And, while they could have left me to figure out the entire process on their own, I sincerely appreciate the fact that they included the instruction booklet. With vague directions and poor illustrations, I was forced find creative ways to accomplish each and every task laid before me.
In conclusion, bringing this “baby” home was an experience much akin to childbirth. The entire process took two days and left my entire body in pain and my brain numb with exhaustion. Yet, bone-weary and sore, I took great pride in watching my new dishwasher quietly purr as it washed the first load of dishes.
For anyone considering purchasing this dishwasher, and in all likelihood any product made by GE, I strongly encourage you to pay the extra cost and let whoever you purchased it from deliver and install it for you.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
SO DISAPOINTED
on May 17, 2019
Posted by: Karenlynn101
from Weedsport, NY
My mom bought this dishwasher for us as a house warming gift and for it to just stop working after a year and a half. I was so proud of my new kitchen and to have all these beautiful GE appliances in my home and now for it to just stop working..... Very sad!!!!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth one cent!!
on December 20, 2018
Posted by: Janpp
from Kingwood
I had repairman out nine! Times before it ever ran correctly. It still does not clean well and the plate racking configuration is strange. I would never recommend this product.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Stays on Too Long
on May 4, 2018
Posted by: billinmi
from lansing, mi
The unit works well and is quiet but when it's don, it made the sound and then the time of the cycle was displayed for a long time. I thought maybe I needed to do something since it had Just been installed, I opened the door, held the Start Button for 3 seconds, it beeped.. I closed the door (per the Instructions) and closed the door and the time of the last cycle was displayed for about 15 min before it Finally went off... this is extremely annoying... you wonder why is it on.. How do I turn this thing Off???
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com