Customer reviews from geappliances.com
GE - 24" Tall Tub Built-In Dishwasher
Average customer rating
4.2
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
129
4 Stars
40
3 Stars
20
2 Stars
9
1 Star
17
82%of customers recommend this product.
(
167 out of
204)
Customer Reviews for GE - 24" Tall Tub Built-In Dishwasher
Customer Rating
1
Dishwasher stopped working after 3 weeks
on March 6, 2017
Posted by: JohnVal13
from Westwood, MA, United States
Worked great for 3 weeks, but then stopped powering on. So far there is no solution.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Not as good as our previous machine
on March 20, 2017
Posted by: dwightl
from Oregon, United States
Did our first wash and left some baked on portions of cheese on the normal cycle. Our last dishwasher would never have left this on a dish after cleaning.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy JILLatGEA, GE Appliances, March 21, 2017
Hello. Thank you for taking the time to write your review on your new dishwasher. We regret your experience and would like to help. The best selection to use for heavily soiled dishes, cookware, and pots or pans with dried-on or baked-on soils is the Heavy soil cycle. To review further tips, please take a look in the use and care guide, starting on page 4:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55102-1.pdf
Thanks, again, for your feedback.
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55102-1.pdf
Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
Beautiful dishwasher, cleans well but doesn't dry
on June 13, 2017
Posted by: WeimMom
from West Hartford, CT, United States
I wish I had done my research before purchasing. I bought the dw in slate finish. It's beautiful. The pros: top rack areas with bottle jets and wine glass holders; bottom rack silverware basket with slots but I've decided I don't like grabbing silverware from the top to put it away so I won't be using the slots; cleans well. The cons: it doesn't dry! Ridiculous! The glasses on the top rack come out with water on them. Bottom rack stuff is fine. Water around the door. The company will suggest some steps to "fix the issue" but it should not be an "issue" in the first place. I'm sending it back. I'll have to pay for someone to come it but it will be worth it not to have this thing in my house.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy JILLatGEA, GE Appliances, June 21, 2017
Hello. Thank you for taking the time to write your review on your dishwasher. While we’re glad to hear you love the beautiful Slate appearance and many of the nice features it offers, we’re sorry to hear it is not drying well. Although we understand you have already received a couple tips, we would also like to provide additional suggestions we hope will help:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We would hate to hear you returned your new model if there was an easy resolution for this issue. We appreciate your business and your comments.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We would hate to hear you returned your new model if there was an easy resolution for this issue. We appreciate your business and your comments.
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad product
on February 27, 2018
Posted by: Disappointed with thisone
5 months and every replacement I have received has been damaged or faulty.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet clean
on April 2, 2018
Posted by: Mocha17
from Baltimore, MD, USA
When first used, I stayed nearby because it was so quiet.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Only one annoyance... so far.
on March 20, 2019
Posted by: rbiowa
from Florida
I haven't had the best of luck with GE in the past, but thought I try one more time. In general, we like everything about the dishwasher except it doesn't clean silverware the best. 'Rings' in a spoon from letting coffee sit in them too long do not come clean without washing it out first. Everything else works great. We like that there is a fan so that everything is dry when the wash cycle is complete.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed, not good.
on June 13, 2021
Posted by: DC99338
from Kennewick, WA
Disappointed. We purchased this dishwasher in June 2017. Within 2 weeks the top rack left side slides started hanging up and falling apart. In less than 4 years it started beeping and would not start. Several times we had to turn the power off to get it to reset and start. This same issue went on for 2-3 months. Eventually the dishwasher quit completely and would not start at all no matter what we tried, just beeping and light flashing. We noticed reviews from other customers with this same dishwasher having this same issue of beeping and not starting. It appears that the control panel in the dishwasher is poor quality and/or faulty. It cost too much to fix and wouldn’t last. We do not recommend this dishwasher as it had issues early on and it didn’t last very long at all. We took it out last night and replaced it with a different brand. Not good.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, June 14, 2021
Hi there, we're terribly sorry to hear your dishwasher started beeping and stopped starting after just four years. We can imagine how disappointing this must've been for you and your family.
We'll be sure to share your review with our team and we want you to know we appreciate you bringing this to our attention.
All the best,
Guy@GEA
We'll be sure to share your review with our team and we want you to know we appreciate you bringing this to our attention.
All the best,
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
I thought it was great four years ago
on September 22, 2021
Posted by: Cat Mommy
from Boston, MA
This dishwasher was fabulous for 3 years and 9 months. But it won't start and 2 appliance repair business say it is unfixable. Very disappointed
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, September 23, 2021
Hello,
We're so sorry to hear that your dishwasher is no longer working and can truly understand how aggravating that is. We would like to provide some assistance, so an agent will reach out to you through email. We look forward to helping you. Mike@GEA
We're so sorry to hear that your dishwasher is no longer working and can truly understand how aggravating that is. We would like to provide some assistance, so an agent will reach out to you through email. We look forward to helping you. Mike@GEA
Written by a customer while visiting geappliances.com