Customer reviews from brother-usa.com
Brother - MFC-L6700DW Wireless Black-and-White All In One Laser Printer - Black
Average customer rating
4.1
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
26
4 Stars
14
3 Stars
6
2 Stars
2
1 Star
4
74%of customers recommend this product.
(
26 out of
35)
Customer Reviews for Brother - MFC-L6700DW Wireless Black-and-White All In One Laser Printer - Black
Customer Rating
3
Good printer, but WARNING
on April 12, 2021
Posted by: Vedder95
from Clearwater, FL
I have had no issues with most of the features with this printer, the printing is good and clear and the scanning jobs I have done were good quality.
There is a warning for anyone that is looking at getting this printer to do a lot of scanning jobs, THIS PRINTER IS NOT CAPABLE OF SCANNING MIXED PAPER SIZES. You have to set it to the largest size paper and scan your pages that way, unlike other printer/scanner combos that can detect the different paper sizes and scan them to the proper sizes. This is not important for some people but this affected the way I was trying to use the scanner for my business.
This aspect is not clear in the documentation or website. Perhaps because it isn't so important for some people.
There is a warning for anyone that is looking at getting this printer to do a lot of scanning jobs, THIS PRINTER IS NOT CAPABLE OF SCANNING MIXED PAPER SIZES. You have to set it to the largest size paper and scan your pages that way, unlike other printer/scanner combos that can detect the different paper sizes and scan them to the proper sizes. This is not important for some people but this affected the way I was trying to use the scanner for my business.
This aspect is not clear in the documentation or website. Perhaps because it isn't so important for some people.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., July 6, 2021
Your Brother MFCL6700DW machine doesn't support scanning mixed size documents and automatically adjusting the page size. You'll need to scan each size individually or set the scan size to the largest document in your job.
Setting the document to the largest size will cause smaller documents to have extra white space.
Setting the document to the largest size will cause smaller documents to have extra white space.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Printer sucks
on February 5, 2021
Posted by: Tele
from Charlottesville
The printer stalls and takes forever to print. You can only print in increments.
I already need to replace drum.
I already need to replace drum.
Response from brother-usa.comBy Customer Service, Customer Service, February 9, 2021
We understand you are experiencing an issue with your machine printing slow. We'll be happy to assist you. Below is a FAQ that may improve the print speed:
https://help.brother-usa.com/app/answers/detail/a_id/126056
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/126056
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love this MFC!
on November 27, 2020
Posted by: awberkowitz
from Haverhill, MA
Just perfect!! Does everything I need. I definitely recommend!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
GOOD
on November 12, 2020
Posted by: jenny
Love this multifunction printer, it prints my postcard clear and without smudge but need correct setting on the printer. This took me sometime to figure out. This is not very easy to use especially i have different kinds of printing material to print , i hope it has auto detect function for the printing material.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Value & Reliable
on June 15, 2020
Posted by: Slyone
from Rochester, NY
This is the 4th Brother printer in my office and I have found them to be very reliable, reasonably priced and the consumables are cheaper than any of the competitors. I am very happy with them over the past 5 years and would definitely recommend them highly.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice features
on March 9, 2020
Posted by: YacJ
from Texas
Pros: Loaded with features and unlike most other brands, Brother makes the cheapest MFC that can be set up to scan to a fax server. Network and local scanning is good and I have set up the scan software for a few users with USB-connected MFCs and no problems. Reliability is much improved from the previous generation (no more toner leaking everywhere and clogging the fuser heating tube)
Cons: Like others have said, creasing is often a problem with these. Depends on how long the unit sits idle and cools down. I believe the heat-up cycle for the fuser is not long enough to prevent creases from a cold start. In an effort to have fast startup and be eco-friendly ...we are using paper :/ ...they try to limit the warm-up time to as short as possible at the sacrifice of wasting paper, ruining the first few sheets: definitely not 'green'. I keep updating the firmware on these things in the high hopes that they will finally get it right. It has improved from the very first of these we received, but still NOT resolved. Please at least release an optional firmware that has an extra 15 seconds of warm up from a cold start..
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Product
on February 27, 2020
Posted by: Business user
Another great product. So far no problems. Would recommend
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good scanning, bad printing
on July 30, 2019
Posted by: Paul123456789
from Bartow FL
Machine does great with scanning. We use it at a small office on a network, and everyone is able to connect and scan fairly easily. There are some settings needing to be done using a fairly easy to use controller module on every computer that wants to receive scans.
Unfortunately the printing has been poor from the very beginning. Printer puts creases in first 2 pages of every print job. Most pages after that come out OK. Also creases anything fed through the fold-out tray. OK if for internal use, but not acceptable to be shown to anyone. Oddly, printing envelopes works fine, has never creased a single envelope, only full 8-1/2x11 pages. Also printing on heavier bonded paper (like checks) works better, no creases.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother, Customer Service , August 2, 2019
Hi Paul, I'm glad to hear the scanning feature works great. Check the following points listed in the link below to resolve the crease in your printing.https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcl6700dw_us_as&faqid=faq00000231_049.
Written by a customer while visiting brother-usa.com