Customer reviews from brother-usa.com
Brother - MFC-L6700DW Wireless Black-and-White All In One Laser Printer - Black
Average customer rating
4.1
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
26
4 Stars
14
3 Stars
6
2 Stars
2
1 Star
4
74%of customers recommend this product.
(
26 out of
35)
Customer Reviews for Brother - MFC-L6700DW Wireless Black-and-White All In One Laser Printer - Black
Customer Rating
2
Disappointed long time Brother Printer User
on August 4, 2024
Posted by: NRubin
Disappointed. Own a Brother 2360 for bookkeeping have had it for years. Purchased this for small medical office (one physician) began loud squeaking/grinding after 10 months. Service could not state a reason or solution other than replacing the drum (did that 2x) They replaced after 11 months. Now adding to the junk in our local landfill
Response from brother-usa.comBy Brother Customer Service, August 6, 2024
Thanks for taking the time to review your experience with the Brother MFCL6700DW. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support/MFCL6700DW
https://www.brother-usa.com/support/MFCL6700DW
Written by a customer while visiting brother-usa.com
Customer Rating
1
Horrible Printer
on October 24, 2023
Posted by: Dental Office Use
Horrible Printer, We have had one exchange already!
Response from brother-usa.comBy Brother Customer Service, October 25, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFCL6700DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer scanner
on March 11, 2023
Posted by: Ingrid
from Toronto Canada
I purchased this legal platen printer scanner for my office a few years ago and no issues and I needed 1 for the home office and I purchased the same one I do scan lot of documents and it works well as is printing is easy. I do get legal documents and like to have the ability to scan not just from auto scanner. Easy to insall
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good fast printer, economical printing
on December 14, 2022
Posted by: Donna
from Edmonton, Alberta
Good fast printer, and very economical printing. Also scans, but having some trouble getting it to scan by feeder. A bit noisy when printing, so you need to be need to be mindful of that when you are on the phone. Just got it, chose it from among many others with same features.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable machine in our medium sized offices.
on April 1, 2022
Posted by: Jason
from Vancouver, BC
We have several MFC-6700s in our offices. I like that I can still buy the same model now that we purchased six years ago (with some upgrades to the software.) They work great for scanning to email, scanning to shared network folders, and printing. It's an excellent machine for medium sized office and needs no changes.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Pre Windows 10, great printer!
on June 22, 2021
Posted by: office
from buffalo ny
This is our 6th MFC & was great...until we went to Windows 10. We downloaded new drivers for it, but you lose features with Win 10. Ease of use is no longer there. Duplex printing is now cumbersome. Very disappointed.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good printer for the office
on May 10, 2021
Posted by: Jo6658
from Warsaw
The speed is fairly good. The scan to computer sometimes gets a glitch. It was difficult for it to recognize the different computers in the office to set it up initially. The print from phone works great.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Amazing printer
on May 9, 2021
Posted by: Awesome printer
from Lagrange New York
This copies prints scans and faxes so easy to set up!
Written by a customer while visiting brother-usa.com