Customer reviews from Samsung US
Samsung - 30" Self-Cleaning Freestanding Double Oven Electric Convection Range - Stainless-Steel
Average customer rating
4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
10
4 Stars
10
3 Stars
2
2 Stars
1
1 Star
2
84%of customers recommend this product.
(
21 out of
25)
Customer Reviews for Samsung - 30" Self-Cleaning Freestanding Double Oven Electric Convection Range - Stainless-Steel
Customer Rating
3
Great features.....some technical difficulty
on December 18, 2014
Posted by: Plscutiepie
from SC
Expertise:Intermediate
Upgraded my kitchen to all Samsung product, including the television. So far, service issue with one product out of 5.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is my dream electric range
on September 20, 2013
Posted by: Gigiyawn
from Jonesboro, AR
Expertise:Intermediate
I had very specific features I was looking for within my budget. The Samsung appliances are so HEAVY and well constructed. For the price, I would choose all over again and I researched long and hard before I purchased. Absolutely beautiful in my new kitchen. I do wish the clock display was larger. You have to walk over to the stove to be able to read the display at night.
Pros: Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Oven
on January 11, 2013
Posted by: normandg
from Newport News, VA
Expertise:Intermediate
So far I am pretty impressed. Everything the salesman told me about the unit is correct. When I first started to use it I felt like my BS degree was not enough. It takes some getting use to from an older model oven. The only thing I did not like (minor) was how they had the manual TAPED inside the oven. It took me 15 minutes to remove the fiber tape from the rack. Other than that the only other minor thing is the ligh(s) inside. The lights are very bright which is great. Why do they still use a standard bulb. We all know they will be going away. Why not some other type of light? This unit sure does heat up fast. I keep the manual handy so I know where to put the racks for the different type of cooking.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Glass Cooktop Scratches easily
on August 12, 2013
Posted by: GrammyC
Expertise:Intermediate
Of all the other glass cooktop ranges available, I have never seen one scratch as easily as this one. Purchased this range less than 3 months ago and it looks years old. Would never purchase another Samsung again.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Trisha, Samsung Care, August 31, 2022
Hi GrammyC,
We are glad to know that you are using Samsung products. We apologize for the inconvenience of the range having scratches on the surface. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking this link for a basic guide on how to avoid further scratches in the future:
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
To further assist you, please contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144864463) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to know that you are using Samsung products. We apologize for the inconvenience of the range having scratches on the surface. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking this link for a basic guide on how to avoid further scratches in the future:
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
To further assist you, please contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144864463) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
1
Not happy with this product
on February 12, 2014
Posted by: p340
from Holly Spring, Nc
Expertise:Intermediate
We purchased this product a little over a month ago and love the duo oven. Unfortunately, a spillover happened while were cooking on the stovetop and the liquid went into the vents in the oven door leaving long drip marks on the inside on the glass which cannot be cleaned unless the door is taken apart.
Very disappointed and would not recommend this oven to a friend.
Very disappointed and would not recommend this oven to a friend.
Pros: nice features
Cons: difficult to clean
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
awesome
on December 5, 2013
Posted by: hectic12
from florida
great quality and awesome to cook on. easy to clean. absolutly love this
Pros: Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has been great with its dual oven. It great when fixing big dinners for my family. On the holidays it will be a life saver.
on July 1, 2014
Posted by: jeanie51
from Milan, TN 38358, USA
Expertise:Expert
I had owned a dual oven in the past. But this oven has more room and a place for your pot and pan at the bottom. When I have to cook two desserts I will be able to cook them at the same time with no waiting. Great
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Works good, duo is great!. Needs refinement of controls
on January 2, 2015
Posted by: KimsConfections
from Des Moines, IA
Expertise:Expert
Cooks great, and has good control of heat once set up. My wife loves the ability to both have a full size oven, and convert it into dual oven without sacrificing the lower storage tray for trays and pans. Controls are not as good as I'd like. The touch pad controls are not sensitive enough. I feel like I'm having to punch the controls to make them respond for the oven controls. I do like the dual timer option.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US