Customer reviews from swissgear.com
SwissGear - 21" Expandable Carry On Spinner Luggage - Black
Average customer rating
4.3
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
53
4 Stars
20
3 Stars
9
2 Stars
4
1 Star
2
Customer Reviews for SwissGear - 21" Expandable Carry On Spinner Luggage - Black
Posted by: Berndude
from Long Beach ca
Gender:Male
Verified Purchase:Yes
I love having a spinner if this is the first one that I’ve bought. However I went with a 21 inch rather than the 20 and it really is still kind of small to me. I had a Nautica bag that I could definitely fit more in but it was not a four wheel spinner. I want to get the maximum space I can in A bag that will fit in the overhead compartment as I normally end up taking quite a lot and I hate to check a bag. First Chipaway was a three day with this and it was pretty much able to take on everything I needed for that three days
Written by a customer while visiting swissgear.com
Posted by: Angel
from Texas
Gender:Female
Verified Purchase:Yes
I love the color!! I knew it would be a quality product. Swiss Gear never disappoints!
Written by a customer while visiting swissgear.com
Posted by: Tom50
from Florida
Gender:Male
Verified Purchase:Yes
I have been using Swissgear luggage for a very long time and I am always so pleased. We travel around the world and it has always served us well. Great luggage for a great price.
Written by a customer while visiting swissgear.com
Posted by: calmoran92
from Tijuana, Mexico
Gender:Male
Verified Purchase:Yes
Muy buena maleta, solo que la agarradera no es de la mejor calidad un poco floja, para que agarre el clip la tienes que sacar todo hacia arriba y depues regresarla para abajo, de lo contrario de un lado queda flojo y se mira como si se fuera a quebrar de lo fragil que está.
La calidad de la maleta muy buena, es mi 2da maleta de eta marca.
Un poco cara por el tema de la agarradera muy fragil.
Written by a customer while visiting swissgear.com
Posted by: ppor4
from Miami FL
Gender:Male
Verified Purchase:Yes
I bought a similar one years ago very pleased will buy it aagain
Written by a customer while visiting swissgear.com
Posted by: Jim21
from Upstate NY
Verified Purchase:Yes
All in all a good suitcase. Plenty of room for a carry on size.
Pull up handle is weak and I don't think it will last.
Pull up handle is weak and I don't think it will last.
Written by a customer while visiting swissgear.com
Posted by: KeithP
from Lake Charles, LA
Gender:Male
Verified Purchase:Yes
I went on 2 business trips since I bought the luggage and it is ok, but not like the previous models I took all over the world for work. the handle is not sturdy when rolling on a flat surface and worse when on airport carpet or ramps.
Response from swissgear.comBy Swissgear, Customer Service, August 15, 2022
Hello,
Thank you for the review.
We're very sorry to hear that you are having difficulty with your luggage
Please contact our customer service team at support@swissgear.com with your order information.
They will be more than happy to speak more with you and help resolve this issue.
We hope you have a great day!
Thank you for the review.
We're very sorry to hear that you are having difficulty with your luggage
Please contact our customer service team at support@swissgear.com with your order information.
They will be more than happy to speak more with you and help resolve this issue.
We hope you have a great day!
Written by a customer while visiting swissgear.com
Posted by: Ans222
Gender:Female
Verified Purchase:Yes
This bag replaces the exact same model, at least 10 years old, and well-used for many international trips when I worked. Very competitive price for a soft-side bag with good exterior pockets that fits in the overhead bin (we NEVER check luggage; its slows up your travel and your bag gets too much wear and tear). Looking forward to trying my new bag out on vacation in Italy next month.
Written by a customer while visiting swissgear.com