Customer reviews from whirlpool.com
Whirlpool - 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.1
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
493
4 Stars
217
3 Stars
69
2 Stars
47
1 Star
74
80%of customers recommend this product.
(
708 out of
884)
Customer Reviews for Whirlpool - 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
3
Ice and Condensation Issue - KNOWN PROBLEM
on June 26, 2013
Posted by: Merdi99
from Undisclosed
We purchased our refrigerator in March and 3 months later we are having the same issues as the previous reviewer. We have ice forming in the back of the refrigerator and large amounts condensation where the ice bin joins the door of the refrigerator. Had the repair folks out, they say it's a gasket problem, there is a retro-fix by installing a heater and new gaskets in the back of the refrigerator. Interestingly enough, the repair person came to our house with a TEAM of 4 Whirlpool representatives and the Whirlpool representative told me this is a "known problem" with this refrigerator. In addition to this problem, the measured water feature isn't working either. You ask it to dispense 1 cup, it dispenses 1/2 a cup. Whirlpool team AND repair folks were stumped by this and are ordering another part to fix the problem. 3 months, 2 major problems.I am unhappy with any type of "retro-fix" on this $2500 refrigerator that is less than 4 months old. Whirlpool needs to make this right!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what I was looking for
on April 9, 2015
Posted by: momof5inid
from Twin Falls, Idaho
Bought this a few weeks ago and so far it's been great. Love the double doors and all the room! Especially love the temperature regulated drawer, measured fill feature and the soft ice!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Would not buy again
on January 8, 2014
Posted by: Tims
from Evensville In.
The product has had ice making issues since purchasing. We are now on our 2nd unit with the same issues as the first unit. Moisture forms on the inside top and then freezes. A fix was installed to take care of the problem. The problem still exists. One shelf also broke while loading salad dressings bottles. The uinit other wise works. the freezer compartment is nicely layed out. The abundance of space in the refrigerated part is nice. This was one of the main reason for purchasing this unit besides not having in door ice making. Giving additional space to the regfrigerator
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love it
on April 3, 2014
Posted by: Simeon
from Louisville Kyle
Is perfect for everything I needed. Enough space ,great features,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Okay, not great
on May 4, 2015
Posted by: JHimme
from Lincoln, NE, United States
We bought this fridge about 7 weeks ago. The water dispenser isn't good for smaller cups/glasses. My kids often spill water because of there is too much distance between the actual water dispenser and button you press your glass against. We also have to take extra care to make sure the fridge doors shut completely, and if either door is open, the ice maker doesn't work. Overall, I'd say we'll probably get what we paid for since we selected a less expensive French door model.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features! Lot of storage space! Would recommend to eve
on January 22, 2015
Posted by: Law2327
from Camby, Indianapolis, IN, United States
Bought this a few months back and would recommend to everyone. Easy to maintain.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
multi service calls
on April 30, 2014
Posted by: Glolow
from sarasota, Fl
Temperature control was not calubrated. I had llot of spoiled milk. Anew part was installled.Had problrms with water dripping off ceiling of refrigerator...another part installed.Custiomer service was excellant but I would preferred not having to call the tech out so manuy times.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
This product is a dream!
on January 15, 2014
Posted by: HeyJude66
from Export Pa
I absolutely love my new Whirlpool refrigerator. It is bright, big and beautiful. The spacious interior is such a delight, no crowding over the holidays. The adjustable shelf is a great feature also. The doors are fabulous. They handle all the products that used to take up room in my old refrigerator. Having the ice maker in the door provides a roomier interior also. It is well designed, whirlpool built in the U.S.A. and a very welcome addition to my kitchen.Thank you Whirlpool employees for your hard work. I love that you are making appliances here at home in the U. S.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com