Customer reviews from whirlpool.com
Whirlpool - 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.1
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
493
4 Stars
217
3 Stars
69
2 Stars
47
1 Star
74
80%of customers recommend this product.
(
708 out of
884)
Customer Reviews for Whirlpool - 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
1
16 months old & DEAD!!!
on October 24, 2015
Posted by: GoodKitty
from Aurora, IL
Terrible from the very start. Repaired immediately after installation due to crack in water line caused water to rain down inside the frig. 5 months later, lost all food & had compressor and evaporator replaced on two different visits. Thought maybe it would finally work, but now 9 months after that (& past 1 year warranty), losing food again & currently holding at 50 degrees (vs set to 34). Called a local company for repair, and they won't even come out to touch it, based on what I have already told them. Can't believe I'm going to have to throw a 16 month old French door frig into the landfill! Oh - And doors never close well - pop open unless pressed firmly shut each time. And also: 1st of the numerous repair techs told us it's really a poor design to put the ice maker inside the refrigerator section as the two temperature zones are always fighting each other.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Looking
on July 3, 2016
Posted by: red25541
from Greenwood, IN
[This review was collected as part of a promotion.] I've owned this about 6 Months now and it works like a dream, Fresh water and ice always. Seems to make plenty of ice even when your using more than normal. Very glad I got it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
No problems yet.
on August 6, 2014
Posted by: Holhot
from Arizona, United States
Had this same make last year. Multiple problems with it until it was replaced by the factory. Holing my breath this one lasts longer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great performance
on November 7, 2013
Posted by: Jack1009
from Atlanta
Like the LED lighting. Crushed ice in the door is great. Like the Fast Ice feature especially when company is here.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great design!
on December 24, 2013
Posted by: Sherrie47
from Mustang Oklahoma
This is a great product. The only thing I would change is the shelf on the left, make it adjustable too like the one on the right. The split glass.Awesome, love my whirlpool!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very convenient to use , energy efficient and quiet
on July 28, 2013
Posted by: Anonymous
from Undisclosed
This refrigerator freezer is a pleasure to use. It allows for easy access to the food and maintains the food evenly throughout. It keeps the temperatures stable. We began using bottom freezer models about 5 years ago and would never revert to top freezers. the ability to keep foods on either the left or right side of the refrigerator allows you to conserve energy as you "reached for the milk or butter". There are more than enough compartments for storage and they are flexible enough to meet most needs and tastes. The outside casing is beautiful and it is what attracted us to the model to begin with. The fact that it works so well has been an added bonus to be sure. I would not hesitate to recommend this product to others with the reservation that we haven't owned it long enough to ascertain if there are any repair problems that need to be dealt with.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge. Could improve water dispenser.
on March 12, 2013
Posted by: Anonymous
from Undisclosed
We are very happy with our new fridge. We did have to return the first one we received because it was leaking from the in door water dispenser. The replacement has not had the same problem and we love it. My one complaint would be that you can not adjust the preset amount of water to be dispensed. Because most of our glasses are the same size I wish I could adjust the preset amount of water dispensed to where it would fill our glasses. Instead I have to change the amount to be dispensed every time I fill another glass.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Sound levels are poor, but everything else is very good.
on December 24, 2013
Posted by: RockyRaccoon
from Cocoa Beach, FL
I read a few reviews about this refrigerator before I bought it. Some of the reviews stated that it was quite noisy. I honestly did not believe that it could be that noisy, after all, it was a Gold Series Whirlpool! To my amazement, the first night that we had it, I could hear multiple noises coming from it. The noises were at different pitches, and varied in volume, depending on what function it was performing. Other than that, the refrigerator is designed very well. I like that the ice maker is located in the top of the refrigerator, reducing the bulkiness in the door. I like the inside LED lighting, the glass shelving, the see-through drawers, the sliding shelf for taller items, the blue LED display on the front, and the "tall glass" capability in the water/ice dispenser. Fortunately, the noises that are produced do not bother me that much, as the TV pretty much drowns them out, but I wonder why the engineers allowed this to happen. The previous two refrigerators that I have had didn't make this much noise.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com