Customer reviews from geappliances.com
GE - 15" 26-Lb. Freestanding Ice maker with Nugget Clear Ice - Custom Panel Ready
Average customer rating
4.3
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
102
4 Stars
14
3 Stars
3
2 Stars
4
1 Star
16
86%of customers recommend this product.
(
113 out of
132)
Customer Reviews for GE - 15" 26-Lb. Freestanding Ice maker with Nugget Clear Ice - Custom Panel Ready
Customer Rating
3
Love the Ice... but endurance matters too......
on January 22, 2022
Posted by: Aforextrader
So I bought this for what I hope to be our final home... Worked very well for about a year..Then I changed the water filter, and now the pump just runs continually... My research says to replace the pressure switch...? It would be nice to at least have a comprehensive repair blog on here, if you're not going to warranty it for more than a year. That way, your customers can at least be able to fix them themselves... to make up for your lack of willingness to either warranty this Expensive Appliance, or replace the parts that fail.....
I would recommend this to a friend!
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, January 26, 2022
Hey there,
Thank you so much for sharing your insight with us. We are always looking into ways to improve our products and the way our customers experience them. We're truly sorry to hear that your pump has run nonstop and we understand how concerning that is. We highly recommend contacting a qualified GE certified technician for any repairs needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We do offer extended warranties that can be purchased. You can find more information by going to geappliances.com/extended-warranty or by calling 800-626-2224. We hope this helps. Mike@GEA
Thank you so much for sharing your insight with us. We are always looking into ways to improve our products and the way our customers experience them. We're truly sorry to hear that your pump has run nonstop and we understand how concerning that is. We highly recommend contacting a qualified GE certified technician for any repairs needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We do offer extended warranties that can be purchased. You can find more information by going to geappliances.com/extended-warranty or by calling 800-626-2224. We hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Failed in 6 Months
on January 6, 2022
Posted by: MarMarco
from North Carolina
Failed in 6 months
Out of the box, this ice maker was making strange noises. This is the third ice maker I have owned in 15 years. The first two lasted about 7 years each. This one failed in 6 months. Service Tech showed up, ordered parts which then were shipped to my home. The second visit, he installed the parts. Then realized he needed more parts. Now 6 weeks later, still no ice making. Still no parts. Parts are now back-ordered.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, January 17, 2022
Hi there, thank you for taking the time to reach out to us. We're so sorry to hear your ice maker failed within just 6 months and that you've been waiting so long for a repair. We can only imagine how aggravating this would be for you considering we'd never expect this for our consumers. With that said, we want you to know we appreciate your patience and that we're confident our technician will be sure to get you taken care of. All the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on January 3, 2022
Posted by: Mutt15
from Arkansas
We have had it 4 months. Works really well. Would buy again. Love the nugget ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
awesome product
on January 3, 2022
Posted by: willber39
from jackson michigan
Product is great love the chipped ice.
never had any problems with the performance.
never had any problems with the performance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Ice Maker
on December 29, 2021
Posted by: BKL308
from Ralsigh,NC
We love the Monogram Ice maker. The ice is just right and makes it quickly. Great product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great value god ice!
on December 19, 2021
Posted by: Jennyintn
from Dayton, TN
We recently purchased our GE ice maker. We absolutely love it. We hosted a large family gathering with around 20 people and the ice maker never ran out of ice. People drank a lot of beverages and bragged on how much they loved the ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 21, 2021
Hi, Thank you for the excellent review! We're thrilled to hear that you're enjoying your new ice maker, you absolutely love it, and it performed beautifully at your large family gathering. We're sure it will give you many years of great service. Thanks so much for choosing to do business with us! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great ice maker
on December 11, 2021
Posted by: CCM8
from Raleigh NC
This machine is the best the ice is perfect only problem is you have to clean it more regularly than other ice machines. But it’s totally worth it
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Make mine nugget - sonic type ice
on November 27, 2021
Posted by: Paul in Katy
from Houstn
Great high quality unit great ice with modern features and long lasting construction
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com