Customer reviews from geappliances.com
GE - 15" 26-Lb. Freestanding Ice maker with Nugget Clear Ice - Custom Panel Ready
Average customer rating
4.3
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
102
4 Stars
14
3 Stars
3
2 Stars
4
1 Star
16
86%of customers recommend this product.
(
113 out of
132)
Customer Reviews for GE - 15" 26-Lb. Freestanding Ice maker with Nugget Clear Ice - Custom Panel Ready
Customer Rating
5
Great Nugget “chewable” ice!
on May 3, 2021
Posted by: PaulE215
from Ohio
Works as described and was easy to install. I liked picking the door for color to match other appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the ice!
on June 29, 2021
Posted by: amsmith69
from McAllen, TX
This ice maker makes crushed ice that is the best! Always has plenty readily available.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Highly recommend!!!!
on July 8, 2021
Posted by: Alicia814
from Dublin pa
Highly recommend this ice maker. It’s so quiet. Worth every penny!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Wasting water
on September 17, 2021
Posted by: mlaxros
from San Carlos, CA
We just installed this nugget ice maker in the last month and have now discovered that it's dumping 5 gallons of water in less than 48 hours when it's not even producing new ice. This doesn't seem right or normal. I am unable to determine if this is working as designed in which case I am going to need to return this environmentally unfriendly ice maker.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 21, 2021
Hello and thanks so much for reaching out about your ice maker. We're sorry to hear about the water being wasted by your ice maker unit and agree that water conservation is very important. When your storage bin is full, the unit will turn off and not circulate water. So if water is being used, it is not working as intended. Please call 1-800-432-2737 or schedule service online with the warranty here: https://www.geappliances.com/ge/service-and-support/service.htm
Please keep in touch. - John@GEA
Please keep in touch. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working in less than a year.
on September 25, 2021
Posted by: AmyW99
from Alaska
Less than one year old & this unit will not turn on or make ice.
I would recommend this to a friend!
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, September 27, 2021
Hello - Thanks for your feedback. We are sorry your ice maker stopped working so soon. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Failed in 6 Months
on January 6, 2022
Posted by: MarMarco
from North Carolina
Failed in 6 months
Out of the box, this ice maker was making strange noises. This is the third ice maker I have owned in 15 years. The first two lasted about 7 years each. This one failed in 6 months. Service Tech showed up, ordered parts which then were shipped to my home. The second visit, he installed the parts. Then realized he needed more parts. Now 6 weeks later, still no ice making. Still no parts. Parts are now back-ordered.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, January 17, 2022
Hi there, thank you for taking the time to reach out to us. We're so sorry to hear your ice maker failed within just 6 months and that you've been waiting so long for a repair. We can only imagine how aggravating this would be for you considering we'd never expect this for our consumers. With that said, we want you to know we appreciate your patience and that we're confident our technician will be sure to get you taken care of. All the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Love the Ice... but endurance matters too......
on January 22, 2022
Posted by: Aforextrader
So I bought this for what I hope to be our final home... Worked very well for about a year..Then I changed the water filter, and now the pump just runs continually... My research says to replace the pressure switch...? It would be nice to at least have a comprehensive repair blog on here, if you're not going to warranty it for more than a year. That way, your customers can at least be able to fix them themselves... to make up for your lack of willingness to either warranty this Expensive Appliance, or replace the parts that fail.....
I would recommend this to a friend!
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, January 26, 2022
Hey there,
Thank you so much for sharing your insight with us. We are always looking into ways to improve our products and the way our customers experience them. We're truly sorry to hear that your pump has run nonstop and we understand how concerning that is. We highly recommend contacting a qualified GE certified technician for any repairs needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We do offer extended warranties that can be purchased. You can find more information by going to geappliances.com/extended-warranty or by calling 800-626-2224. We hope this helps. Mike@GEA
Thank you so much for sharing your insight with us. We are always looking into ways to improve our products and the way our customers experience them. We're truly sorry to hear that your pump has run nonstop and we understand how concerning that is. We highly recommend contacting a qualified GE certified technician for any repairs needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We do offer extended warranties that can be purchased. You can find more information by going to geappliances.com/extended-warranty or by calling 800-626-2224. We hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great ice!
on January 23, 2022
Posted by: ErnieBisloved
from Charleston SC
We love our new nugget ice machine! It is 2 months old though and already starting to make noises like it is working harder than it should be.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com