Customer reviews from geappliances.com
GE - 15" 26-Lb. Freestanding Ice maker with Nugget Clear Ice - Custom Panel Ready
Average customer rating
4.3
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
102
4 Stars
14
3 Stars
3
2 Stars
4
1 Star
16
86%of customers recommend this product.
(
113 out of
132)
Customer Reviews for GE - 15" 26-Lb. Freestanding Ice maker with Nugget Clear Ice - Custom Panel Ready
Customer Rating
1
Worked great for a short time
on September 16, 2020
Posted by: Sooner5
from Oklahoma
Worked great for a couple of months and then it stopped working and repairman has never showed up. Very disappointed in the service
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Peforms as expected - looks fabulous!
on December 19, 2020
Posted by: The Great Gatzkes
from Blythewood, SC
Don't forget to order the door...not just the ice maker...
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Ice ever
on January 3, 2021
Posted by: Mj2127
from League city, tx
Best Ice ever, just like sonic ice but I don't have to drive anywhere to get it...
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice bin drain pump quit working 4 days in.
on January 4, 2021
Posted by: Carters4 Integrity
from Bakersfield CA
Nugget ice cubes are great. Quality control of GE products are not desirable, of the 4 Cafe’ appliance purchases 3 were shipped and installed either missing parts or defective; drain pump on dishwasher; convection fan not working on double oven, control module defective; ice machine drains pump failed after 4 days.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, January 13, 2021
Hello Carters4 - Thank you for taking the time to submit a review of your ice machine. We appreciate having you in the GE Appliances family and are very disappointed to hear about the troubles you are having with your new models.
The experience you described sounds extremely inconvenient and frustrating and we hope you take advantage of the warranty. If you have not done so already, please call 1-800-432-2737 or schedule a service appointment online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please keep in touch! - John@GEAppliances
The experience you described sounds extremely inconvenient and frustrating and we hope you take advantage of the warranty. If you have not done so already, please call 1-800-432-2737 or schedule a service appointment online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please keep in touch! - John@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t ever make ice, returned!
on January 14, 2021
Posted by: K1969
from Texas
So excited to finally get it, hooked it up correctly no errors. Ran for 24 Hours but never made ice, so it was returned! Would have been nice in the product description to mention you need to purchase a finished door!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 25, 2021
Hello K1969, we're very sorry to hear your unit never never made ice. We understand how frustrating this must have been for you. We'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sonic Ice!!!
on February 22, 2021
Posted by: MandyA13
from Tulsa, Oklahoma
We Love our New Ice maker. We had an Electrolux under the counter ice maker before. But it stopped working and repairs would cost about the same as a new machine. But we knew the one thing we wanted in a new ice maker was nugget ice!! This is the exact nugget ice you are looking for. I would say it’s a cross between Sonic and QT fountain drink ice.... and softer crunch than Braums... If you’re from Oklahoma or any surrounding state you’ll understand my references!! The price was less expensive than the other nugget machines and we have been very satisfied with ours. We very highly recommended!! We did purchase the extended warranty... because Ice makers just tend to have issues...
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
UNC15NJII
on March 9, 2021
Posted by: TJA1982
from VA
I'm a big fan of Nugget ice and this bad boy delivers!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Ice Maker
on April 22, 2021
Posted by: nance686
from Picayune, Ms
we love our ice maker. The ice size is great and kids love using it!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Devin@GEA, GE_Appliances, May 5, 2023
Hi there,
Thank you for taking the time to leave a review on your new nugget ice maker. We are thrilled to hear that you and your family are enjoying the fresh nugget ice that this ice maker has to offer- this is what we love to hear!
Thank you for trusting GE Appliances to keep your drinks cold and fresh! Have a great day!
-Devin@GEA
Thank you for taking the time to leave a review on your new nugget ice maker. We are thrilled to hear that you and your family are enjoying the fresh nugget ice that this ice maker has to offer- this is what we love to hear!
Thank you for trusting GE Appliances to keep your drinks cold and fresh! Have a great day!
-Devin@GEA
Written by a customer while visiting geappliances.com