Customer Reviews for GE - 15" 26-Lb. Freestanding Ice maker with Nugget Clear Ice - Custom Panel Ready
Customer Rating
5
Love the ice from our GE Ice Maker!
on April 11, 2022
Posted by: LordSnickers
from Orlando, FL
Everyone in our family LOVES the ice we get from our new GE Profile Ice Maker. Even the dog waits for the ice before he drinks his water. Spoiled dog. Great ice!
Wife chose this because she loves nugget ice from fast food spots and just had to have it ha. Works well and loads ice amazingly quickly. My only complaint is it doesn’t come with a front cover panel.
For such a high price point this is a disappointment. Must be disassembled and cleaned every 6 mos. Same part has broken twice.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, March 2, 2022
Hello - Thanks for writing a review. So sorry to hear of the trouble you've had with your ice maker and that a part has broken off. We can totally understand how this would be disappointing and we truly do apologize. It's always a pleasure to help and we would like to take a closer look. Hang tight for an email coming your way. Chat soon! -Mikayla@GEA
While the ice maker makes fabulous ice, the drain pump has broken twice and the machine isn’t even two years old.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, February 16, 2022
Hi there - While we're certainly glad that your icemaker is making fabulous ice, we are so sorry that the drain pump has broken twice in its short lifespan. This would be quite frustrating and we completely understand your disappointment.
We can see that you have a service appointment soon. It's great that you were proactive in scheduling that. We're confident that our certified GE technician will be able to repair your icemaker.
Please feel free to reach out to us if you have any questions or concerns moving forward - we're always happy to help. Take care, Kelsey@GEA