Customer reviews from geappliances.com
GE - 36 inches - Externally Vented - Telescopic Downdraft Range Hood - Stainless steel
Average customer rating
4
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
50
4 Stars
25
3 Stars
13
2 Stars
6
1 Star
7
78%of customers recommend this product.
(
71 out of
91)
Customer Reviews for GE - 36 inches - Externally Vented - Telescopic Downdraft Range Hood - Stainless steel
Customer Rating
4
RATHER CHEESY DESIGN
on June 9, 2021
Posted by: RIVEROAKS
from CLOVER
QUITE A FEW CHANGES THAT OUR INSTALLER WAS NOT EXPECTING BUT HE MANAGED TO GET IT IN. NO GE LOGO MAKES THIS AN UNIDENTIFIABLE AFTERMARKET REPLACEMENT.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 11, 2021
Hello, Thanks for taking a few moments to share your feedback. We'll be sure and pass along your comments about the telescopic downdraft system design and lack of a GE logo to our product team. They review these on a regular basis as an ongoing commitment to improve design and quality. We appreciate you choosing to do business with us! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Five speed fan is great!
on June 28, 2021
Posted by: Laypresider
from La Mirada, CA
We really love the five speed fan. At the two lowest settings it’s quieter than we expected.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Performance
on August 15, 2021
Posted by: Ayesha54
from Washington D.C.
I am happy with my purchase as it is really effective. Looks sleek and works good, great combination. Little pricey but goes good with my new monogram cooktop.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Bottom are annoying.
on August 28, 2021
Posted by: Cheryl 126
from Stamford Connecticut
The controls aren't easy as they should be. You must press exactly where the word up and down are.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, August 30, 2021
Hello - We are sorry the controls are not easy to use. We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Item defective right out of the box
on September 17, 2021
Posted by: CGKirby
from Atlanta, GA
The vent cover sticks out & is bent so it catches when it closes & the blower motor isn't sealed correctly so air just blows out around it. Had a tech come out who just wanted to tape it up but when we pushed agreed to mail parts so I guess I can repair it myself
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 24, 2021
Hi there,
Thanks so much for sharing your review with us. We're sorry to hear that your vent is sticking out and is not sealed correctly. We can understand how frustrating that is. We'd like to gather some additional information so an agent will be emailing you. Stay on the lookout for it. Mike@GEA
Thanks so much for sharing your review with us. We're sorry to hear that your vent is sticking out and is not sealed correctly. We can understand how frustrating that is. We'd like to gather some additional information so an agent will be emailing you. Stay on the lookout for it. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on September 20, 2021
Posted by: Manny123e
from Dallas
Its very quiet compared to my old one. The Vent is powerful and functional.
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Work great and look nice!
on October 13, 2021
Posted by: Angelyf
from Westlake, OJ
Work great and look nice! Heat up very quickly, too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 14, 2021
Hello. Thank you for taking the time to reach out to us about your telescopic downdraft system. We're very glad you like the look of this sleek downdraft system, and that it's working great for you! We will certainly pass on notice of your positive experience, and are glad to assist if you ever have any questions or concerns. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Down draft vent
on December 9, 2021
Posted by: Pete and Emmett
from Michigan
Great product but a pain to install. If/when you get it installed snd it does not go up/down all the way, grease the shaft that raises and lowers.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com