Customer reviews from sony.com
Sony - 60" Class (60" Diag.) - LED - 1080p - Smart - HDTV
Average customer rating
4.5
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
49
4 Stars
17
3 Stars
6
2 Stars
1
1 Star
1
88%of customers recommend this product.
(
60 out of
68)
Customer Reviews for Sony - 60" Class (60" Diag.) - LED - 1080p - Smart - HDTV
Customer Rating
4
very satisfied
on September 29, 2014
Posted by: verbena
Clear picture, good colors, easy set up. Cost satisfactory. Worth consideration.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Not so SmartTV
on November 24, 2017
Posted by: Morgan le Fay
Gender:Female
The basic tv functions are great and all the HDMI ports are a big plus. However the "Smart" aspect of the tv is debatable. Every time I unplug my media server to add more content and reconnect it the media server repeatedly displays an error message, and will randomly restart some time later, usually days later.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, November 27, 2017
Hi Morgan le Fay, we are sorry to hear what happened. We would like to know more information from you. You can reach us out at socialsupport@am.sony.com and include the product's information and a brief description of the issue you have so we can further assist you.
Best regards,
-Erin
Best regards,
-Erin
Written by a customer while visiting sony.com
Customer Rating
4
Perfect Picture with Poor Control & Instructions
on March 28, 2015
Posted by: gagu
Verified Purchase:Yes
The Visuals are great however the there is only one way to get to sound to external amp and speakers.
Not at all user friendly and the information section is sorely lacking.
Not at all user friendly and the information section is sorely lacking.
Really could use some help!
Dave DiPiero
I would recommend this to a friend!
Response from sony.comBy Joffrey, SonySupport, March 30, 2015
Hi gagu,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
Written by a customer while visiting sony.com
Customer Rating
3
Remote is sluggish when tv first turned on
on June 13, 2017
Posted by: Dale Big D
Gender:Male
Great features and plenty of HDMI ports, but the Netflix button on the remote does not always work and sometimes boots you out of the movie you select. When you first turn on the tv, the remote is not very responsive for about 20 seconds. If you use an antenna on this tv, you have to punch in the channel plus the number after the decimal point to get to a channel. Otherwise you get static on the tv and have to use the up channel button to get to a specific channel. .
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 14, 2017
Hi, Dale Big D, Please follow the links below for troubleshooting steps:
https://us.en.kb.sony.com/app/answers/detail/a_id/38404/
https://us.en.kb.sony.com/app/answers/detail/a_id/55501/
Regards,
Vincent
https://us.en.kb.sony.com/app/answers/detail/a_id/38404/
https://us.en.kb.sony.com/app/answers/detail/a_id/55501/
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
5
on December 22, 2014
Posted by: elai
Awesome HDTV
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: CindyG
Verified Purchase:Yes
Very easy to set up. I had a Sony before and never had a problem so decided on another Sony. Just needed a larger tv. Gave the old one to my daughter. No regrets.
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony Support, May 12, 2015
Hi CindyG , Thank you for taking the time to tell us that you are happy with your purchase. It's really good to hear that another Sony product meets your expectation, thank you for choosing Sony.
Written by a customer while visiting sony.com
Customer Rating
5
Great Purchase
on December 21, 2014
Posted by: maag
The picture on my new Sony is beautiful----and it is so easy to use. I definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
super picture quality
on December 4, 2014
Posted by: rdawg
absolutely great picture. Just love this TV, and got a super sale price as an added bonus.
I would recommend this to a friend!
Written by a customer while visiting sony.com