[This review was collected as part of a promotion.] Love the ink, lasts close to specifications, I always use genuine HP ink, ruined a printer using 3rd patty inks.
[This review was collected as part of a promotion.] We seem to use our printer a lot and this is the perfect size to make sure its ready to go. The price is good for the amount of jobs it does.
I ordered this by mistake. I needed a 962, however it should work in my HP8710. They look the same and both fit into my machine so why different numbers. There is something wrong about the whole thing.
Features
1
Performance
1
Response from hp.comBy Mary Chris, HP Care, June 22, 2021
Hi there,
I am very sorry that this situation made you unhappy. HP is constantly striving to improve their products. Even ones that look alike might have important differences.
Your printer was not designed to use that particular cartridge. The one it uses will work properly with the internal requirements of its ink system.
You can use the step-by-step instructions at this site to see if you can exchange it: store.hp.com/us/en/cv/returnsandexchanges