Customer reviews from hp.com
HP - 956XL Ink Cartridge - Black
Average customer rating
4.3
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
214
4 Stars
19
3 Stars
15
2 Stars
8
1 Star
35
90%of customers recommend this product.
(
112 out of
125)
Customer Reviews for HP - 956XL Ink Cartridge - Black
Posted by: JagnGator
from Jacksonville, FL
Verified Purchase:Yes
HP Ink is a quality ink that I need to use for my computing and printing needs.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Krisnia
from Miami
Verified Purchase:Yes
I bought the ink 2 Weeks ago and i dont recieve nothing.
Compre la tinta hace dos semanas y aún no he recibido nada
Compre la tinta hace dos semanas y aún no he recibido nada
Written by a customer while visiting hp.com
Posted by: Severelybothered
Verified Purchase:Yes
The product I purchased is fine. But your harassment is not. Stop.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Coconut123
from san francisco ca
Verified Purchase:Yes
My printer ink is great. The HP ink is the best quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KDee
from South San Francisco
Verified Purchase:Yes
I have used HP printers for years and I love the quality of their ink, very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: LeadEd
from MI
Verified Purchase:Yes
I spoke with your reps on it and they convinced me this would work in my printer and it does not. Disappointed. I have to now return and buy the correct ink.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, October 2, 2020
Hello,
It is no wonder that you rated this so low. I am sorry about the confusion.
While most of the Officejet printers that use the HP 952 cartridges can use the HP 956XL also, there are some that cannot. Those would be the 8700, 8702 and the 8710 series ones.
Hope this information helps and you are able to get this resolved.
Mary Chris
HP Care
It is no wonder that you rated this so low. I am sorry about the confusion.
While most of the Officejet printers that use the HP 952 cartridges can use the HP 956XL also, there are some that cannot. Those would be the 8700, 8702 and the 8710 series ones.
Hope this information helps and you are able to get this resolved.
Mary Chris
HP Care
Written by a customer while visiting hp.com
Posted by: Anonymous
from Denver Colorado
Verified Purchase:Yes
the ink shipment was very efficient and arrived promptly. Unfortunately, a return envelope was not provided for the spent cartridges.
I would recommend this to a friend!
Features
3
Performance
4
Written by a customer while visiting hp.com
Posted by: HDH Esq
from L.A., CA
Verified Purchase:Yes
too expesive for what i can get of virtually the same quality for almost 65% cheaper
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com