Customer reviews from hp.com
HP - 956XL Ink Cartridge - Black
Average customer rating
4.3
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
214
4 Stars
19
3 Stars
15
2 Stars
8
1 Star
35
90%of customers recommend this product.
(
112 out of
125)
Customer Reviews for HP - 956XL Ink Cartridge - Black
Customer Rating
5
Toner cartridges for my Officejet Pro 7740 printer
on April 27, 2020
Posted by: Bobnacl
from Rancho Santa Fe, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] You have made ordering toner cartridges for my printer very easy. Even easier with the current home bound situation. I go on line - select the proper toners and order - they are at my door within one or two days. Very easy!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Morgo
from Douglas wyoming
Verified Purchase:Yes
Great service even during troubled times
Excellent products
Excellent products
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: lindatx2020
from Dallas, tx
Verified Purchase:Yes
Always get reliable HP ink, to use in my printers.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Ken Mack
from Grapevine, TX
Verified Purchase:Yes
I only purchase HP parts and supplies. They ensure that my equipment operate perfectly.
I would recommend this to a friend!
Features
5
Written by a customer while visiting hp.com
Posted by: R. Block
from seattle, wa
Verified Purchase:Yes
Always use HP ink as it gives the best quality and performance. Great delivery too
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Difficulty in connectivity for printer scanner fax
on June 15, 2020
Posted by: UN HAPPY WITH HP
from Brooklyn
Verified Purchase:Yes
I am having such difficulty in getting all functions to work, after a lot of finagleing I can print. I can not scan or fax, support does not answer, and the online self helps are ridiculous.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Little Business Owner
from Fleming Island, Florida
Verified Purchase:Yes
Very expensive and needs to be made more reliable to last longer. Price is out of line.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: Anonymous
from Des Moines, Iowa 50320.
Verified Purchase:Yes
very disappointed that the HP cartridges i have used for years, all of a sudden they won't work in our printer.
No, I would not recommend this to a friend.
Features
2
Performance
1
Response from hp.comBy Mary, HP Care, July 8, 2020
Hi,
I'm sorry that you didn't have a good experience with the cartridge. I can understand why you are disappointed.
If you have successfully used a HP 956XL cartridge in the past, this one is probably just defective. Please return it. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I'm sorry that you didn't have a good experience with the cartridge. I can understand why you are disappointed.
If you have successfully used a HP 956XL cartridge in the past, this one is probably just defective. Please return it. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com