Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Posted by: Boisemark
Verified Purchase:Yes
Went beyond my expectation. Even old Blu Ray discs look fantastic.
I would recommend this to a friend!
Response from sony.comBy Joffrey, SonySupport, February 22, 2015
Hi Boisemark,
We're really glad to hear that you are already having a good time with your TV and BluRay palyer! Thank you for choosing Sony!
We're really glad to hear that you are already having a good time with your TV and BluRay palyer! Thank you for choosing Sony!
Written by a customer while visiting sony.com
Posted by: Clos
Verified Purchase:Yes
Can't wait for more 4K/Ultra HD broadcast and streaming to come about. Two weeks owning this beauty and still haven't figured out all the bells and whistles. I replaced a 13 year TV (my first HD set) and it was like I got a new pair of glasses.
I would recommend this to a friend!
Response from sony.comBy Ella, SonySupport, February 23, 2015
Hi Clos, Good to know that you are enjoying your TV. Thanks for choosing Sony!
Written by a customer while visiting sony.com
Posted by: Dfish
Verified Purchase:Yes
We just purchased this TV last week. The picture quality is as amazing as you would expect from Sony but the speakers are not. We have this hooked up to our audio system but It is upsetting to think that you really need to just to have some volume.
I would recommend this to a friend!
Response from sony.comBy Joffrey, SonySupport, February 16, 2015
Hi Dfish,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
Written by a customer while visiting sony.com
Posted by: butterflybill2
Verified Purchase:Yes
I was disappointed when at Iguazu Falls, Argentina trying to capture the Falls in daylight - totally saturated the camera - even with ND3. The main goal of my photography was to capture butterflies - but again in sunlight the camera was saturated and no matter what i did i could not take video. Not sure if it was me or the camera - or how to fix it.
Response from sony.comBy Joffrey, SonySupport, February 8, 2015
Hi butterflybill2,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
Written by a customer while visiting sony.com
Posted by: Anonymous
Verified Purchase:Yes
The colors and clarity are out of this world! So much can be done with this TV I am still figuring everything out.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: ChiefPickleman
Verified Purchase:Yes
I am a Sony person from way back when DVD and Sony television products are bought. I have never given another TV manufacturer reason to be bought. Why change when there is nothing wrong? Hands down, the best engineered and feature laden TV on the market. Past experience shows that Sony has not let technology overtake quality products. In the technology arena, you get what you pay for.
I just upgraded from a 2001 Sony XBR 40" picture tube HD television. In HD, the picture was only 32" diagonal. The picture tube was 26" deep, taking up valuable wall space. Bought the X850B 4K Ultra HD TV as the replacement and to gain more room space. It's now hanging on the wall and I could not be happier. Shows like a 'moving 3D color movie picture'. Sony has been working on 4K for 7 years now in their professional lines. The industry is just now catching up (4K) to Sony. It shows with this product.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Icabod
Verified Purchase:Yes
Great picture, easy to set up
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
One little problem
on February 1, 2015
Posted by: RayAllen
Love the TV and the picture quality except for one thing. My TV is paired with a BDV5200W blu ray home theater system. When watching the blu ray discs, there is a noticable lag between the video and the audio. The audio is heard before the video. It is off by probably a few milliseconds, neverless, it is very annoying. I have done a lot of research online, and have not been able to find a resolution to this problem. From those that have offered advice, this problem is very common with 4k televisions. Most higher end blu ray players have a sound delay adjustment to compensate for this, however the unit I have does not.
I would recommend this to a friend!
Written by a customer while visiting sony.com