Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5
Went to buy the Sammy...but
on September 26, 2014
Posted by: stairstars
The Sammy really looked good in their 4K model and we were just about to write it up, when I glanced and saw the SONY display. Oh, well, already here. My 9 year old SONY LCOS was on the blink after 4 years good service, which was a feat, as it was the ones that had the green glob and lots of problems and had two gut replacements to get us this far. I was not warm to SONY, but the 950B blew us away with an image no one else has - but also a price tag to match. We then spent lots of time with the 850B, had them hook it up to a Blu Ray player and let us toy with it. I was pleased with the ability to turn off the 4K upscaler, as I saw it could do too much for some inputs, including a Blu Ray disc. The Sammy does not have that feature. I have a lot of old films and thought best to be able to control that task. After getting it home, and seeing what it does to broadcast 1080 we were amazed. Football game images put you right there; best I have ever seen and our old SONY was pretty good too - but this is better. Using the 4K feeds from YOUTUBE are nothing short of awe inspiring, especially the nature and the travel videos. Whoever said (FORBES?) that the human eye cannot tell the difference between 1080 and 4K must need glasses! I await new 4K content, like everyone else, but while waiting I am seeing a picture and COLORS that are beyond belief. Also, got the SONY HT-X1 sound bar and am also quite pleased with it. We live in a condo and have a large surround sound system that is now in storage. This does great for something with so few speakers, and it does have a sub that will shake a bit. Got everything hooked to it and only one HDMI out to the TV.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
on October 5, 2014
Posted by: eyeworks
SONY IS BACK! The picture is jaw dropping. Literally. The upscaling of HD content mind blowing. I tried the two other competitors and returned them both finally settling on this amazing TV. The audio, like the picture was incredible too. I got rid of my Surround Sound system, added the wireless subwoofer and have blown away friends here in the music business in Nashville with the audio coming from the X850B. You CANNOT GO WRONG with this gem.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
B-eaut-t-ful Picture!
on December 5, 2014
Posted by: T6babooshka
Style whether the tv is on or off. Great colorful, crisp picture. I wish the remote was as nice as the tv.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Awsome TV
on November 30, 2014
Posted by: Elgerod
Great tv. Decided to go sony everything so that all my equipment is compatible. Instructions are vague on how to use all the things it can do though.
I would recommend this to a friend!
Response from sony.comBy Emily, Sony Support, December 2, 2014
Hi Elgerod, thank you for your feedback, please check the link bellow that has the I manual on a PDF version
https://docs.sony.com/release/XBR-65X850B_55X850B_49X850B_i-Manual_BRAVIA_i-Manual_NA_EN.pdf
https://docs.sony.com/release/XBR-65X850B_55X850B_49X850B_i-Manual_BRAVIA_i-Manual_NA_EN.pdf
Written by a customer while visiting sony.com
Customer Rating
5
Love the television
on August 15, 2014
Posted by: pugman
I have had the TV for about 3 weeks and am very happy with the purchase.
With football and hockey starting soon I will take advantage of the upscaled picture.
With football and hockey starting soon I will take advantage of the upscaled picture.
Written by a customer while visiting sony.com
Posted by: DPK2048
Verified Purchase:Yes
Overall, the Sony XBR55X850B 4K TV is a very quality TV with superb picture and easy controls. For us, this was a major step up from an 11-year old Sony LCD Projection TV. We feel that the menu system user interface needs improvement as it is not that user friendly. We also feel that the menus should not focus a lot on selling movies, music and the like, but allow us to facilitate choosing between the paid and unpaid channels and the Sony Store.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Clos
Verified Purchase:Yes
Can't wait for more 4K/Ultra HD broadcast and streaming to come about. Two weeks owning this beauty and still haven't figured out all the bells and whistles. I replaced a 13 year TV (my first HD set) and it was like I got a new pair of glasses.
I would recommend this to a friend!
Response from sony.comBy Ella, SonySupport, February 23, 2015
Hi Clos, Good to know that you are enjoying your TV. Thanks for choosing Sony!
Written by a customer while visiting sony.com
Customer Rating
5
great price
on October 22, 2014
Posted by: porkchop
we bought this tv because there are more 3d movies out there. the picture is the best. with 3d movies it's outstanding.clear and crisp and with the sound bar , a sony hts17 we purchased it's like being in a theater.
I would recommend this to a friend!
Written by a customer while visiting sony.com