Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Posted by: slenderj
Verified Purchase:Yes
Easily the best picture I have ever seen on any TV! The set automatically
doubles the line resolution on 1080 content to product the finest picture
yet established in American TVs. We would this SONY product any time
of the day and night to the serious TV watcher: and that's probably you!
doubles the line resolution on 1080 content to product the finest picture
yet established in American TVs. We would this SONY product any time
of the day and night to the serious TV watcher: and that's probably you!
I would recommend this to a friend!
Response from sony.comBy Jen, Sony Support, March 6, 2015
Hi, We’re glad to hear that this unit meet your expectation. thanks for posting your review. -Jen
Written by a customer while visiting sony.com
Posted by: DebZ
Verified Purchase:Yes
Outstanding picture with excellent clarity and color. This smart tv has many features that are easy to use.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Supprt, March 10, 2015
Hi DebZ, good to know that you're happy with the purchase! Thanks for choosing Sony! Regards,
Written by a customer while visiting sony.com
Posted by: AlohaParadise
Verified Purchase:Yes
Huge improvement over our previous large projection TV and the 32" HD TVs that we own. The picture sharpness and definition is excellent and the built in audio is more than adequate. Last, there is enough technology built in to satisfy my urge to explore the TV's capabilities -- but not enough to overwhelm. The only drawback is the general absence of UHD broadcast channels.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Verified Purchase:Yes
ANYONE CAN ACTUALLY OPERATE BRAVIA 4 K TV. THE RESOLUTION IMAGES ON THE BRAVIA 4KTV ARE AMAZING. THE TV GIVES YOU EASY ACCES TO ALL FEATURES NO PROBLEMS. ITS A TV FOR DUMMIES
HOW EVER, SONY NEED TO ADD BETTER APPLICATIONS AND THINK ABOUT IOS PLATFORM USERS A LITTLE MORE, WILL ALSO BE NICE IF THE TV HAD FULL BLUETHOOTH CAPABILITIES !
HOW EVER, SONY NEED TO ADD BETTER APPLICATIONS AND THINK ABOUT IOS PLATFORM USERS A LITTLE MORE, WILL ALSO BE NICE IF THE TV HAD FULL BLUETHOOTH CAPABILITIES !
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, March 3, 2015
Hello TONNY! Thank you for sharing your feedback with us, we will forward this information to the proper department for further review.
Written by a customer while visiting sony.com
Posted by: Beretta
Verified Purchase:Yes
Have owned the tv for four months now and everyday I turn it on I realize how great the picture quality is. I never get tired of the beautiful 4g picture.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, February 25, 2015
Hi Beretta, We're glad to hear that you are pleased with the TV. Thank you for choosing Sony! Regards,
Written by a customer while visiting sony.com
Posted by: Rust9
Verified Purchase:Yes
Without any hesitation I love this TV the picture is perfect, bright, colorful and a joy to watch.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, February 25, 2015
Hi Rust9, Good to know that you love the unit! Thanks for choosing Sony! Enjoy! Regards,
Written by a customer while visiting sony.com
Customer Rating
4
Great TV; needs better software (and HW) for UI
on February 23, 2015
Posted by: Europa
Verified Purchase:Yes
The TV delivers a nice* picture and has a great menu of options and extras. Thin bezel; looks great. Sound is adequate.
The software that runs the UI needs a revision, though:
Negatives about the software:
- Navigating is a pain - inconsistent menus and commands; third-party apps don't follow convention
- Remote lacks an "EXIT" button, bringing you back to the main TV signal (and the third-party apps all respond differently/have different menus). The "RETURN" button doesn't serve as an "EXIT" button.
- When starting up with the input on a source that's not delivering signal (e.g. a DVD player that's turned off), for some reason the TV cycles for 20 seconds searching for signal, and starting up. Frustrating.
- Web browser is unusable
- Navigating is a pain - inconsistent menus and commands; third-party apps don't follow convention
- Remote lacks an "EXIT" button, bringing you back to the main TV signal (and the third-party apps all respond differently/have different menus). The "RETURN" button doesn't serve as an "EXIT" button.
- When starting up with the input on a source that's not delivering signal (e.g. a DVD player that's turned off), for some reason the TV cycles for 20 seconds searching for signal, and starting up. Frustrating.
- Web browser is unusable
On the *plus* side:
- Tons of menu and customization options available
- You can customize "sticky" settings so it'll remember your preferences for different inputs (i.e. TiVo settings are different from Blu-Ray settings).
- Third-party apps are plentiful
- Tons of menu and customization options available
- You can customize "sticky" settings so it'll remember your preferences for different inputs (i.e. TiVo settings are different from Blu-Ray settings).
- Third-party apps are plentiful
*It's no plasma, that's for sure, even in 4K. How viewers could ever sacrifice plasma for LED pictures, I'll never know. I kept my plasma TV.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, February 25, 2015
Hi Europa, its good to hear that you loved the purchase despite the issues. I'll forward your feedback to the proper department. Regards,
Written by a customer while visiting sony.com
Posted by: cldh
Verified Purchase:Yes
This is the 3rd Sony TV that I have purchased. This is an exceptional TV in every way. The picture is unbelievable and the ultra high definition is great on some of the Netflix shows. Still learning about the TV and How it all works.
I would recommend this to a friend!
Response from sony.comBy Jen, Sony Support, February 23, 2015
Hi, We’re glad to hear that we always meet your expectations. It's good to know that you are always happy with your purchase. -Jen
Written by a customer while visiting sony.com