Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5
Amazing picture
on October 8, 2014
Posted by: jfuel90
We bought this tv about a month ago and are still In awe at how crisp and detailed the picture is, very lifelike. Built in Wifi and netflix, Hulu are a plus, but you may find yourself limited as most of the other apps are what Sony provides and you cannot download other apps. Sound is good and 3D looks good also. The preloaded netflix does have a 4k content section, but it is limited and the Sony 4k player is on the expensive side. So it may be a while before you can really appreciate the full potential of this tv.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Sony XBRx55x850B $K HD TV
on November 11, 2014
Posted by: TomgInKy
I bought this new 4 K Sony XBR, to replace what was then a top of the line 2001 TV.. A -XBR 36 " Wega...I thought it played great, .I did not really see just how bad my old TV was, until I plugged in this new XBR 4K XBR...Its like being in the same room, the people look so life like..the colors are so bright, clear, and you see so many little things that you never notice in the back gounds of other TV's..I mean minute little things so tiny...Right down to the threads of the buttons on the persons closes they are wearing..Thats how sharp the picture is...I could say a lot more..but don't just take my word for it...just buy one, you will not be disappointed one bit...and I have not even said anything about all the TV extras,,The WiFi, and that good stuff that goes with that...All the HDMI hook up's, and streaming from PC's...the list goes on and on....
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Marty68
Verified Purchase:Yes
First off, Im a Sony customer have been since Sony started to make products. I would not go buy another brand no matter what the features or the latest craze might be. I purchased the 55 inch X850B 4K Ultra about a month ago. I have been looking at them for the past two years trying to figure out if the 4K was what it was cracked up to be and if the up scaling really works. Well, let me tell you first hand it does and once you see this picture it's unbelievable. I have Verizon Fios as my provider and every channel is super. The 4K Netflix are better than going to your local movie theater. True you have to pay a few bucks more for the 4K Netflix but it's worth it. So if your sitting on the fence about the 4K purchase fear no longer it works. It's the real deal. Sales guy told me it was a much better picture than HD and it is. Clearer, sharper crisper. No question about it. Features are easy to figure out, apps are great much more than you will ever use.
Enjoy the experience.
Enjoy the experience.
I would recommend this to a friend!
Response from sony.comBy Joffrey, SonySupport, March 13, 2015
Hi Marty68,
Good to know that you are happy with your purchase!
Thank you for choosing Sony!
Good to know that you are happy with your purchase!
Thank you for choosing Sony!
Written by a customer while visiting sony.com
Customer Rating
5
Best Color In A TV
on November 21, 2014
Posted by: Vitoaudio
The technology in a television has advanced quickly over the last few years......3d.......oled......curved........4k. It could drive a consumer crazy on what to buy. Almost went the oled way.
The Sa&(%#g curved had very bad off axis coloring. Look at the curved tv from the side.....the color changes.. Salesman agreed.
The Sa&(%#g curved had very bad off axis coloring. Look at the curved tv from the side.....the color changes.. Salesman agreed.
This 4k tv is the best value in tv's right now. Awesome picture and yes.....my regular Direct TV shows look great. The Trluminos is awesome VIBRANT REAL COLORS . Impressed with black levels for this type of tv. Not plasma but these things have come a long way. I researched for months and I have had every new tv technology since the 80's. This is the 1st tv that rivaled my XBR8. YOU WILL LOVE IT!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
5 stars for Sony. Zero for Opera browser
on August 24, 2014
Posted by: JPDX
Impressive visual experience as expected of Sony. Easy set up and linking with Sony AV receiver for enhanced audio.
Opera web browser is a huge let down which ruins Sony's reputation. Opera is very clunky, not user friendly, frequently unresponsive to the remote, overly slow with frequent freezing, limited to only 3 tabs, incompatible with some websites and crashing constantly (such as Bloomberg TV). Bloomberg TV has replied to my emails but still have to hear back from Sony. This is a web connected smart TV thus issues like these need to be fixed and it would be helpful to have a native app.
Also was looking forward to try wifi mirroring with Apple products for this model since previous ones specifically were labeled NFC and AV receiver is capable of Airplay (audio only) but realized this was still not possible. Apple TV is an option but counterintuitive and redundant.
Lastly, there is no way to organize USB flash drive files on the Media Server.
If you want a 4K TV and not really use the other features, this is for you.
Opera web browser is a huge let down which ruins Sony's reputation. Opera is very clunky, not user friendly, frequently unresponsive to the remote, overly slow with frequent freezing, limited to only 3 tabs, incompatible with some websites and crashing constantly (such as Bloomberg TV). Bloomberg TV has replied to my emails but still have to hear back from Sony. This is a web connected smart TV thus issues like these need to be fixed and it would be helpful to have a native app.
Also was looking forward to try wifi mirroring with Apple products for this model since previous ones specifically were labeled NFC and AV receiver is capable of Airplay (audio only) but realized this was still not possible. Apple TV is an option but counterintuitive and redundant.
Lastly, there is no way to organize USB flash drive files on the Media Server.
If you want a 4K TV and not really use the other features, this is for you.
Written by a customer while visiting sony.com
Customer Rating
2
Dimming is not good. Worse remote.
on October 15, 2014
Posted by: Saik
Overall tv is OK but the most annoying things are edge dimming and remote control. With the current dimming in this tv, when watching content with black background the borders are white washed and it is not pure black.
Why not provide 4K content for a price instead of making me buy the player separately.
The remote have never changed till now and it is the worse remote i ever had. When the TV has bluetooth why not make a bluetooth remote control too.
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, October 19, 2014
Hello Saik,
Thank you for your feedback, I will forward this information to the correct department for future reference.
Thank you for your feedback, I will forward this information to the correct department for future reference.
Written by a customer while visiting sony.com
Customer Rating
5
Throughly Pleased With Purchase
on December 15, 2014
Posted by: CLMTSD
This TV exceeded my expectations was going to go with the 65 inch, but decided that the 55 inch would be more than big enough for the wall that I have in my room. Its great to just turn off the lights pop in a movie and feel as if I'm actually in the movie theater. The television itself is very light as well as sleek. I have it on a mount that can withstand a 150lbs television to make sure that it can hold the 55lbs that this TV is.
I do recommend for any of the 4K televisions is to get an AudioQuest cable from best buy will make your television experience that much better. Got one for $100 and I am very pleased with how the picture looks.
Also the Netflix streaming on this television for 4K is great.
Although I have only had this TV for a little over 2 months I can say that I am throughly pleased with what SONY has done to make my television experience that much better.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Outstanding
on November 26, 2014
Posted by: Gatorman
Excellent picture-we tried this after having a Samsung for 4-5 years and are more than pleased with the difference in picture quality
I would recommend this to a friend!
Written by a customer while visiting sony.com