Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Posted by: lemarw
Verified Purchase:Yes
Don't waste your money and time on the other guys ( LG, Panasonic, etc) What's the old saying, you get what you pay for. This is the ultimate TV. QUALITY
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony Support, April 30, 2015
Hi lemarw, Awesome! This is what we want to hear, glad that you are satisfied with this Sony TV. Thank you for posting you review and promoting Sony products, we appreciate it.
Written by a customer while visiting sony.com
Posted by: Wanting3D
Verified Purchase:Yes
Purchased this TV for the 3D. The 4K is excellent but the 3d Playback is awfull. Looking with the screen at center of eye location, the background of the 3D is out of sync on the top 25 Percent of the screen. If you raise up and look at the top one third of the screen it is in sync and the bottom of the screen is out of sync. There is no happy medium. I have contacted Sony and they have not called me back as if they don't care. I can not recommend this to any one looking for a 3D TV
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, May 1, 2015
Hi Wanting3D,
Please visit http://community.sony.com/ for further information and setup of 3D. Thanks.
Please visit http://community.sony.com/ for further information and setup of 3D. Thanks.
Written by a customer while visiting sony.com
Customer Rating
5
Good quality with small issue
on April 25, 2015
Posted by: javierc2
Good quality, may need some more apps, only problem is the red light blink tree times, each time I power on the tv, I had the 49" model with the same problem, sony replace it with a 55" thanks for that, but still the same problem, maybe is a software issue because I power on again and I don't have any problem, I hope a update of software come soon for fix this, because I see in other pages other users have same problem
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, April 28, 2015
Hi javierc2, thank you for taking the time in sharing your feedback to us. Its good to hear that you're pleased with your purchase. Thanks for choosing Sony!
Written by a customer while visiting sony.com
Posted by: lefty54313
Verified Purchase:Yes
I can not say "best picture ever" because I bought the 65" version (previous model year ending in "A" instead of "B") a year ago. Because of location, I bought the 850. My 65" is the 900 series and THAT is the best TV ever! The sound on the 850 is good, but not nearly as good as the 900 but, as I say, I had a space constraint on this one and the extra width for the 900 didn't cut it. My only "complaint" is there is hardly any 4K mainstream content at this point. Wait until the end of the model year (I did on both) and you get a great deal on a great TV.
I would recommend this to a friend!
Response from sony.comBy Oscar, Sony Support, April 20, 2015
Hello lefty5413, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback and for choosing SONY.
Written by a customer while visiting sony.com
Posted by: GadgetAdopter
Verified Purchase:Yes
The picture was outstanding right out of the box with default factory settings. However, custom settings are plentiful and will satisfy the most demanding viewer. Setup was easy and fast even though this high end TV is feature rich.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, April 20, 2015
Hi GadgetAdopter, Good to know that you are happy with your purchase! Thanks for choosing Sony!
Written by a customer while visiting sony.com
Posted by: ummfada
Verified Purchase:Yes
Connect a USB external hard drive and a ps4 and you have a very powerful multimedia machine.
3d,4k,Internet and Sony!
I would recommend this to a friend!
Response from sony.comBy Vincent, Sony Support, April 15, 2015
Hi ummfada! Thanks for sharing your experience using you new TV. We appreciate it. Thanks for choosing Sony!
Written by a customer while visiting sony.com
Customer Rating
5
THE GREATEST TV EVER PERIOD
on April 13, 2015
Posted by: MRPROTECHD
you guys think Samsung and Lg are Real Quality? think again This Model Blows all TV's in the same class WHEN IT COMES TO SONY XBR SERIES YOU SHOULD BUY IT AT THE RIGHT PRICE WITHOUT ANY QUESTIONS I CAN ASSURE ANYONE THAT LG AND SAMSUNG AND OTHERS ETC....CAN NOT MATCH THE QUALITY OF SONY'S PICTURE QUALITY i have owned LG TV'S TWICE once back in 2013 and Once earlier this month which was the 55ub9500 (so called mid-top end) the features are ok they also add it Harman Kardon speakers the problem with Korean companies is that throw tons of features and options into their Tv's so people will buy it LG on its most of the tv's have terrible Black Levels thier Backlight are always blooming imagine a watching as dark scene with extensive brightness and the Samsung Model's are good balanced but when it comes to Color accuracy SONY WINS ALL THE WAY IF THEY WERE 20 STARS il give it 20 this TV is alot easier to deal with when it comes to features, some are saying it the apps freezes this and that Usually this is an software issue which can be fixed by available software updates sony does a good job updating it's software unlike LG where you have WebOS 1.0 ANd THEY will not update it to 2.0 even though the tv can handle it my Sony 32" 3D TV the 9 kdL EX720 until now works perfectly and still get's updates LG'S UB9500 HAS A CLARITY RATE OF 1500 whats the whole Point if the Picture Quality is Terrible?AND FOR THOSE WHO ARE COMPLAINING ABOUT THE 3D ON THIS XBR MODEL remember Passive 3D will not output evenly on both yes the resolution is cut down by 50% for example 1 will see 1500p the other eye will see 940p unlike Samsung's and sony's older version's the powered 3d glasses were full at 1080 on each eye if i'm not mistaken then at the end most don't notice a difference it's not really a big deal long as it doing the job right SONY THE KING OF TV'S when they "borrowed" the technology from RCA they proved that they can make much better tv's with alot more brighter and colorful and enjoyable by the viewer THIS TV will not let you down SONY IS KNOWN FOR THEIR LONG RELIABILITY only a small amount of people will have issues this is TRue with most Manufacturer's make sure to buy an extended a warranty at a reasonable price this way it would save you alot of headaches i know 1 yr Manufacture warranty is not long enough i do believe it should be longer like 2 years....THIS IS simply the best tv for the money i promise that you will LOVE IT AND NETFLIX WORKS BEAUTIFULLY always make sure your routers are updated with it's latest firmware and you have higher speed of internet such as 30 mbps or above to get the best from streaming content such as NetFlix
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, April 14, 2015
Hi MRPROTECHD, thank you for taking the time to share your feedback and experience to us. We're glad to hear that you're pleased with your TV. We thank you for choosing Sony, enjoy your new TV. Regards,
Written by a customer while visiting sony.com
Posted by: Anonymous
Verified Purchase:Yes
Great Picture and all the features which we will never use. Best TV we have ever purchased
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, April 14, 2015
Hi Punker, its good to know that you're happy with your purchase! Thank you for choosing Sony! Regards,
Written by a customer while visiting sony.com