Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5
Best TV I've Owned
on December 28, 2014
Posted by: jimzy
I had to purchase this TV as a replacement for another HD TV that could not be repaired. This is a stunning replacement! I wish there were more UltraHD material available, but the upscanned 1080i image is the best I've seen. And the true UltraHD image is jaw-droppingly spectacular. I have not tried 3-D.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great TV at a great price
on December 26, 2014
Posted by: Opie111
TV is great. Easy to set up out of the box. Picture is awesome and clear. I considered a curved TV and I am happy that I got this tv instead. 3D simulation is a nice feature. Shipping was easy.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Russell1
Verified Purchase:Yes
So Far (Three weeks old ) it's Great. Colors are fantastic:even the blue rays look better..Haven't Watched a net flicks 4k but will soon.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, May 4, 2015
Hi Russell1 , thanks for sharing your feedback and for choosing Sony! We're glad that you like it so far, enjoy!
Written by a customer while visiting sony.com
Posted by: Torrepl
Verified Purchase:Yes
I just thought the picture in HD was great. Once I saw the side by side display at the store of an HD tv and an UHD tv, I had to buy one. I chose Sony as previous Sony products I have owned were always excellent. The ultimate test was when my wife first saw the new Sony UHD she claimed she did not see a difference. Her mother came to visit and I heard her telling her mother how much more detail was visible on the new Sony. I looked at her and said "I though you couldn't see a difference?" Her reply? Be quiet and watch tv. The level of detail the tv puts out is amazing. Very, very happy with my purchase. All the extras, Netflix, Hulu, etc. and also very nice. Just wish I would have purchased a larger screen. Maybe in the future.
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony Support, April 30, 2015
Hi Torrepl, That was funny. Thank you for sharing your experience with this Sony TV. We are glad that another Sony product satisfies you and your wife especially the picture quality. We appreciate your review.
Written by a customer while visiting sony.com
Customer Rating
5
SONY ROCKS & ROLLS
on July 5, 2015
Posted by: Will48
We purchased ours back on April 20,2015. We have always chosen SONY products over the years. Great quality and dependability were our reasons..
The excellent picture quality is breath taking, just like you were there! We are very satisfied with our purchase and we keep Netflix busy with movie after movie, so enjoyable on this product.
I would recommend getting the sound bar to go with it. We chose the HTCT770. It gives you the theater quality sound.
Buy it and set back and enjoy it. You will be glad you did.
The excellent picture quality is breath taking, just like you were there! We are very satisfied with our purchase and we keep Netflix busy with movie after movie, so enjoyable on this product.
I would recommend getting the sound bar to go with it. We chose the HTCT770. It gives you the theater quality sound.
Buy it and set back and enjoy it. You will be glad you did.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: jimmacm
Gender:Male
Verified Purchase:Yes
Needs a comprehensive users manual and an installed browser!!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: JohnD5th
Gender:Male
Verified Purchase:Yes
PROBLEM ! Ocasional Flashing Horizontal Lines. Fixed by unplugging TV for 1 min.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 22, 2017
Hi, JohnD5th, We're very sorry for your bad experience here. Please allow us to help you and make this a better experience. If the issue persists, you may check and follow the troubleshooting step on the link below:
https://us.en.kb.sony.com/app/answers/detail/a_id/42981.
Regards, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/42981.
Regards, _Bob
Written by a customer while visiting sony.com
Posted by: ExtremelyDisappointedSony
Gender:Male
Verified Purchase:Yes
I own and have owned a lot of Sony products over the years because I always felt they made quality products. My last two purchases, an XBR-55x850B and a bluray player with internet access have been huge disappointments because the online features have been disabled by Sony. Sorry Sony but my next purchases will not be Sony products!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com