Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Posted by: DoxieMom2
Verified Purchase:Yes
I cannot tell you how thrilled I am with my purchase. Every program is so sharp and clear. I sometimes lose myself in the picture. It is all so life-like. I have never had a television I enjoyed so much.
Thank you, Sony!
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony Support, May 8, 2015
Hi DoxieMom2 , This is what we like to hear. We're glad that you're very much satisfied with this Sony TV. It's our pleasure to serve you the best products. Thank you for choosing Sony.
Written by a customer while visiting sony.com
Customer Rating
5
Fabulous tv
on December 27, 2014
Posted by: Bill01
I liked this tv so much I gave it to my daughter and bought the 65" version.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Great picture quality
on December 31, 2014
Posted by: Yadavmnk
This TV has amazing picture quality . Color saturation is great. No motion blur . Sound is ok. I had issues with Netflix. TV was not able to connect to it, in spite of more than 8 hours on phone with costumer services (including 6 hours waiting to get connected). Now apparently Sony and Netflix have fixed the issue. I do appreciate Sony's effort to update us that issue has been resolved. However, I am sill keeping my fingers crossed. Other wise TV would have got 5 stars from me.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony support, January 7, 2015
Hello Yadavmnk!, Thank you for taking the time to share your experience with this television, we are glad that the issue with the Netlfix application was solved as soon as reported and you are able to accessed it properly.
Written by a customer while visiting sony.com
Posted by: lefty54313
Verified Purchase:Yes
I can not say "best picture ever" because I bought the 65" version (previous model year ending in "A" instead of "B") a year ago. Because of location, I bought the 850. My 65" is the 900 series and THAT is the best TV ever! The sound on the 850 is good, but not nearly as good as the 900 but, as I say, I had a space constraint on this one and the extra width for the 900 didn't cut it. My only "complaint" is there is hardly any 4K mainstream content at this point. Wait until the end of the model year (I did on both) and you get a great deal on a great TV.
I would recommend this to a friend!
Response from sony.comBy Oscar, Sony Support, April 20, 2015
Hello lefty5413, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback and for choosing SONY.
Written by a customer while visiting sony.com
Customer Rating
5
Good quality with small issue
on April 25, 2015
Posted by: javierc2
Good quality, may need some more apps, only problem is the red light blink tree times, each time I power on the tv, I had the 49" model with the same problem, sony replace it with a 55" thanks for that, but still the same problem, maybe is a software issue because I power on again and I don't have any problem, I hope a update of software come soon for fix this, because I see in other pages other users have same problem
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, April 28, 2015
Hi javierc2, thank you for taking the time in sharing your feedback to us. Its good to hear that you're pleased with your purchase. Thanks for choosing Sony!
Written by a customer while visiting sony.com
Customer Rating
5
Technical support is OUTSTANDING
on December 22, 2014
Posted by: GrandpaRich
Had a issue with the netflix app but working with Sony support issue was resolved.The support person's service is beyond professional especially working with non tech savvy customers. Picture is outstanding, color vivid can't wait till we can fully utilize the TV to its full potential. My only bit of negativity is that it should come with more 3d glasses.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Highly satisfied
on December 30, 2014
Posted by: 808hawaii
Picture is awesome and clear. Couldn' t be happier with this purchase.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
outstanding picture
on December 25, 2014
Posted by: dankomd
Amazing picture, clear image. Best 3D picture I ever seen (like in the theater). 3D glasses provides clear picture without distortions. Love passive 3D as always. Touch pad easy to use and navigate through menu.
Was doing long time research before I could get great quality and performance.
Can't say that I paid more than competitors prices, at least now I don't have to worry about capacitors or other parts like on GNUSMAS or other cheap TVs.
Was doing long time research before I could get great quality and performance.
Can't say that I paid more than competitors prices, at least now I don't have to worry about capacitors or other parts like on GNUSMAS or other cheap TVs.
I would recommend this to a friend!
Written by a customer while visiting sony.com