Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Posted by: BCraig12
Verified Purchase:Yes
Got my first Sony TV 4 years ago and then a Sony Blu-Ray for my bed room and was happy with the quality and the way the equipment communicated with each other.
My previous experience was the primary reason I chose the Sony brand again when it was time for a new 4K TV and Blu-Ray player for our home theater.
Just had a Geek Squad technician calibrate the TV and create custom settings that are incredible. The technician commented on the quality of the Sony TV and the controls that are available for calibrations.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great picture but 1 flaw thus far.
on December 19, 2014
Posted by: Mditt
Everything seems great so far, except that it takes too long to power on. Also, if you are connected wirelessly, if you try to go to the home screen before it has turned on "all the way" the TV will forget its network connection and have to be reset.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: ndkrak
Verified Purchase:Yes
This is the best TV we have ever bought. The picture quality is superb. Plus it had 3D.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, April 12, 2015
Hi ndkrak, thanks for sharing your experience. We're glad to hear that you're loving your new TV. We thank you for choosing Sony, enjoy! Regards,
Written by a customer while visiting sony.com
Posted by: Mak10
Verified Purchase:Yes
I have never seen STANDARD definition look so good. WOW! Colors sharp,crisp, vivid. So many features, 3D experience is amazing. Ability to turn anything into 3D. I have all Sony products so it wasn't hard for me to swoop this up. Screen mirroring from my ANDROID devices is a great experience. I can stream my PS3/ PS4 right from the TV. Cant wait for more 4k content. If your gonna get 4k - SONY ALL THE WAY!!!!
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, March 30, 2015
Hi Mak10, we're glad to hear that you're pleased with your purchase and experience. Thanks for choosing Sony, enjoy! Regards,
Written by a customer while visiting sony.com
Customer Rating
3
good picture,worse sound ever
on December 27, 2014
Posted by: grady
I dont like to have to have a receiver to be able to have decent sound. I live in a small condo and souldn't need a sound system.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
3
Good Picture
on December 27, 2014
Posted by: refuse
Good picture, but 4K? Rarely, if ever.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4
Not up tp Sony's usual standards
on December 6, 2014
Posted by: Ted1948
I've always owned Sony TVs, and always loved the natural, yet vibrant colors. I have owned 6. The colors are just not as natural as past Sony's, even my 46" LCD. Despite various attempts to adjust the colors, the skin tones are too blue in neutral and cool, and too green with either of the warm settings. Past Sony's never needed adjustment from the way they were shipped and the colors were wonderful.
The 3D is neat, especially the unexpected "simulated 3D", but there is some ghosting and blurriness in 3D operation. I'm hoping some firmware updates can help with these issues going forward. One can always hope.
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, December 10, 2014
Hello Ted1948!, Thank you for letting us know the issue you are having with your television. Have your contacted Sony regarding this ? if not please send us an email at socialsupport@am.sony.com with your contact information, model , serial number and a description of the problem you are having.
We would like to also suggest to follow the steps available through the following links:
https://us.en.kb.sony.com/app/answers/detail/a_id/42981/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/picture%20quallity
https://us.en.kb.sony.com/app/answers/detail/a_id/41113/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/picture+quallity
https://us.en.kb.sony.com/app/answers/detail/a_id/37546/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/3d
We would like to also suggest to follow the steps available through the following links:
https://us.en.kb.sony.com/app/answers/detail/a_id/42981/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/picture%20quallity
https://us.en.kb.sony.com/app/answers/detail/a_id/41113/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/picture+quallity
https://us.en.kb.sony.com/app/answers/detail/a_id/37546/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/3d
Written by a customer while visiting sony.com
Customer Rating
5
Excellent functional product
on December 28, 2014
Posted by: Anonymous
As a functional TV it is first class, but when mounted on the two stands/legs provided it looks like a cheap TV. I took the stand and loudspeaker from my previous Hitachi 50" Plasma set and mounted these on the SONY unit... It really does now look like a quality designed unit...
I would recommend this to a friend!
Written by a customer while visiting sony.com