Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
3
Mirror Like Picture Quality
on November 23, 2014
Posted by: ROKCO853
I have a basic OTA all channel antenna , Stereo and 2 DVDs. One with a HDMI cable.
I receive about 50 -- 480i, 720p, and 1080i channels, no analog, and they all look like you were looking in a mirror quality.
I can’t compare the 4K with the 1080i, but it is the sharpest picture I have seen.
I receive about 50 -- 480i, 720p, and 1080i channels, no analog, and they all look like you were looking in a mirror quality.
I can’t compare the 4K with the 1080i, but it is the sharpest picture I have seen.
I also get a full TV program directory that tells me things I never thought of, 24-14, but you need to be connected to the internet.
Also the DISPLAY button tells you about the channel you are watching, but not the time slot or if it is a re-run or the upcoming program.
Also the DISPLAY button tells you about the channel you are watching, but not the time slot or if it is a re-run or the upcoming program.
I counted something like 330 APPS. Most are probably subscription. Haven’t gotten much past YouTube.
DISLIKES:
The 0-9 buttons DO NOT jump automatically to digital channels. Nor does it have any buttons for favorite channels. The colored Y-B-R-G buttons are NOT favorite channel buttons.
It does not have a FREEZE button to freeze live pictures (like reading credits).
The 0-9 buttons DO NOT jump automatically to digital channels. Nor does it have any buttons for favorite channels. The colored Y-B-R-G buttons are NOT favorite channel buttons.
It does not have a FREEZE button to freeze live pictures (like reading credits).
Picture mode (Standard, Vivid, Custom ) Screen (Normal, Full, Zoom, etc) Screen Select (General, Cinema, Sport, etc) settings are buried deep in the Settings display if you can find it. As are the sound and many more settings.
It took a few days to discover how to hook up my stereo through the earphone jacks the way I wanted them. If you are afraid of making adjustments it might be a good idea to have the Geek Squad set up your settings. Although except for a few tweaks here and there (if you can find them), most everything is factory set OK.
I haven’t tried SOCIAL VIEW (Skype) or FOOTBALL. Only 3-D and 4K from YouTube. Tons of stuff if you really have the time and imagination to deal with it. I think sound quality is what you want to make it.
There is a button for the Manual on the remote. Also https://docs.sony.com/release/XBR-65X850B_55X850B_49X850B_i-Manual_BRAVIA_i-Manual_NA_EN.pdf on line if you want to browse.
The 4K, DISPLAY and TV program guide were what sold me, but the lack of favorites buttons, no auto jump 0-9 to digital channels and FREEZE frame for live broadcast would have given me second thoughts if I had known about them. Instead of more APPS on the updates, fix those. I have yet to discover everything.
I would recommend this to a friend!
Response from sony.comBy Emily, Sony Support, November 26, 2014
Hi ROKCO853, comment. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks again and have a wonderful day.
Written by a customer while visiting sony.com
Posted by: Wanting3D
Verified Purchase:Yes
Purchased this TV for the 3D. The 4K is excellent but the 3d Playback is awfull. Looking with the screen at center of eye location, the background of the 3D is out of sync on the top 25 Percent of the screen. If you raise up and look at the top one third of the screen it is in sync and the bottom of the screen is out of sync. There is no happy medium. I have contacted Sony and they have not called me back as if they don't care. I can not recommend this to any one looking for a 3D TV
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, May 1, 2015
Hi Wanting3D,
Please visit http://community.sony.com/ for further information and setup of 3D. Thanks.
Please visit http://community.sony.com/ for further information and setup of 3D. Thanks.
Written by a customer while visiting sony.com
Posted by: nole1964
Verified Purchase:Yes
I have owned Sony Bravia's for many years and this 55" Ulatra HD is no different. Never have been disappointed in past purchases of Sony products and will continue to purchase them in the future!!!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Nice picture
on December 14, 2014
Posted by: signman22
Very happy with tv. Wish stores wouldn't use a usb stick with 4k content to show quality of picture, since very little 4k content is available. It's very misleading to see how awesome it looks in stores and not at home. Can't blame Sony that no cable or satellite companies broadcasts in 4k. Still picture is better than 1080p tvs. Hopefully in future more content will be available.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Perfect tv
on December 22, 2014
Posted by: VenkateshG
Iam enjoying with this tv. Last holiday time I changed two samsung smart TVs due to the quality and app crash. Than I decided to go for this 4k tv and this product is owesome and I recommend any buyer to buy with out having any second taught.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: butterflybill2
Verified Purchase:Yes
I was disappointed when at Iguazu Falls, Argentina trying to capture the Falls in daylight - totally saturated the camera - even with ND3. The main goal of my photography was to capture butterflies - but again in sunlight the camera was saturated and no matter what i did i could not take video. Not sure if it was me or the camera - or how to fix it.
Response from sony.comBy Joffrey, SonySupport, February 8, 2015
Hi butterflybill2,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
Written by a customer while visiting sony.com
Posted by: daddad
Verified Purchase:Yes
very good picture quality,sharpness and color range . shame so little true 4k programing available.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Amazing Picture.
on December 15, 2014
Posted by: Anonymous
I have this television just over 2 weeks and am delighted with the picture and sound quality. My other TV's do not come close to the clarity and detail of the picture on my Sony X850B. Well done Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com