Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
4
B-eaut-t-ful Picture!
on December 5, 2014
Posted by: T6babooshka
Style whether the tv is on or off. Great colorful, crisp picture. I wish the remote was as nice as the tv.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Awesome TV
on December 4, 2014
Posted by: nmsaints
I previously had a Vizio 55" LED HDTV. This Sony 55" 4k Ultra HDTV puts that TV to shame. The quality is excellent. The colors are brilliant. I am a happy camper especially when I watch me some NFL Redzone on Sunday.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
this kicks butt
on December 1, 2014
Posted by: hoser
This tv has every thing u need and more. The cutting edge with psn, nice apps, and it's an ultra 4k for hours of family fun for everyone
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Awsome TV
on November 30, 2014
Posted by: Elgerod
Great tv. Decided to go sony everything so that all my equipment is compatible. Instructions are vague on how to use all the things it can do though.
I would recommend this to a friend!
Response from sony.comBy Emily, Sony Support, December 2, 2014
Hi Elgerod, thank you for your feedback, please check the link bellow that has the I manual on a PDF version
https://docs.sony.com/release/XBR-65X850B_55X850B_49X850B_i-Manual_BRAVIA_i-Manual_NA_EN.pdf
https://docs.sony.com/release/XBR-65X850B_55X850B_49X850B_i-Manual_BRAVIA_i-Manual_NA_EN.pdf
Written by a customer while visiting sony.com
Customer Rating
5
Great color
on November 29, 2014
Posted by: Maxman
Iam 63 years old. A little old school but easy to operate great. Color
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great purchase
on November 29, 2014
Posted by: Boomba
My ultra 4k is amazing. I had a HD XRB I BOUGHT IN 2007 it had a great picture, friends always said wow now that Hi Def. My new XRB 55x850b is in its own league, even thought old Sony was still great, this is HD on Steroids, Sony is untouchable when it comes to HD TVs
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Outstanding
on November 26, 2014
Posted by: Gatorman
Excellent picture-we tried this after having a Samsung for 4-5 years and are more than pleased with the difference in picture quality
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Mirror Like Picture Quality
on November 23, 2014
Posted by: ROKCO853
I have a basic OTA all channel antenna , Stereo and 2 DVDs. One with a HDMI cable.
I receive about 50 -- 480i, 720p, and 1080i channels, no analog, and they all look like you were looking in a mirror quality.
I can’t compare the 4K with the 1080i, but it is the sharpest picture I have seen.
I receive about 50 -- 480i, 720p, and 1080i channels, no analog, and they all look like you were looking in a mirror quality.
I can’t compare the 4K with the 1080i, but it is the sharpest picture I have seen.
I also get a full TV program directory that tells me things I never thought of, 24-14, but you need to be connected to the internet.
Also the DISPLAY button tells you about the channel you are watching, but not the time slot or if it is a re-run or the upcoming program.
Also the DISPLAY button tells you about the channel you are watching, but not the time slot or if it is a re-run or the upcoming program.
I counted something like 330 APPS. Most are probably subscription. Haven’t gotten much past YouTube.
DISLIKES:
The 0-9 buttons DO NOT jump automatically to digital channels. Nor does it have any buttons for favorite channels. The colored Y-B-R-G buttons are NOT favorite channel buttons.
It does not have a FREEZE button to freeze live pictures (like reading credits).
The 0-9 buttons DO NOT jump automatically to digital channels. Nor does it have any buttons for favorite channels. The colored Y-B-R-G buttons are NOT favorite channel buttons.
It does not have a FREEZE button to freeze live pictures (like reading credits).
Picture mode (Standard, Vivid, Custom ) Screen (Normal, Full, Zoom, etc) Screen Select (General, Cinema, Sport, etc) settings are buried deep in the Settings display if you can find it. As are the sound and many more settings.
It took a few days to discover how to hook up my stereo through the earphone jacks the way I wanted them. If you are afraid of making adjustments it might be a good idea to have the Geek Squad set up your settings. Although except for a few tweaks here and there (if you can find them), most everything is factory set OK.
I haven’t tried SOCIAL VIEW (Skype) or FOOTBALL. Only 3-D and 4K from YouTube. Tons of stuff if you really have the time and imagination to deal with it. I think sound quality is what you want to make it.
There is a button for the Manual on the remote. Also https://docs.sony.com/release/XBR-65X850B_55X850B_49X850B_i-Manual_BRAVIA_i-Manual_NA_EN.pdf on line if you want to browse.
The 4K, DISPLAY and TV program guide were what sold me, but the lack of favorites buttons, no auto jump 0-9 to digital channels and FREEZE frame for live broadcast would have given me second thoughts if I had known about them. Instead of more APPS on the updates, fix those. I have yet to discover everything.
I would recommend this to a friend!
Response from sony.comBy Emily, Sony Support, November 26, 2014
Hi ROKCO853, comment. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks again and have a wonderful day.
Written by a customer while visiting sony.com