Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5
Amazing Picture.
on December 15, 2014
Posted by: Anonymous
I have this television just over 2 weeks and am delighted with the picture and sound quality. My other TV's do not come close to the clarity and detail of the picture on my Sony X850B. Well done Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Simply Amazing!
on December 15, 2014
Posted by: AuntieDoodle
It was worth all the time, effort and research to buy an exceptional 4K HDTV. I marvel at the clarity of the picture quality. One can see makeup lines. Every time a tv character opens the door, I think someone is coming in the house. The sound is superb, too. Its worth every penny!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Nice picture
on December 14, 2014
Posted by: signman22
Very happy with tv. Wish stores wouldn't use a usb stick with 4k content to show quality of picture, since very little 4k content is available. It's very misleading to see how awesome it looks in stores and not at home. Can't blame Sony that no cable or satellite companies broadcasts in 4k. Still picture is better than 1080p tvs. Hopefully in future more content will be available.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great TV!
on December 10, 2014
Posted by: drankle
Clear, sharp. A pleasure to watch
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
I love it
on December 9, 2014
Posted by: OldAnth
We get our TV off a roof antenna. This set was easy to set up and works great. Also the Smart TV stuff is easy.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
ultra hd tv
on December 8, 2014
Posted by: john987654
First unit was defective, it took the store two weeks to replace it, and getting it set up was not so easy. The instruction manual was nearly useless.
However, now that we have it working, I will say the picture and sound are awesome. Glad we bought it.
However, now that we have it working, I will say the picture and sound are awesome. Glad we bought it.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, December 10, 2014
Hello john987654!, Thank you for sharing your experience with this unit . Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. Thank you
Written by a customer while visiting sony.com
Customer Rating
4
Great as tv, some issues as a moniter
on December 7, 2014
Posted by: wooiehobbie
My AMD graphics cards don't seem to reconize the full resolution of the tv. It's probably an issue with that brand of cards, I just find it odd that the tv wouldn't be tested extensively enough before it was sold so that issue wouldn't happen. On the bright side, however, the picture quality is great and the colors are notable. The 3d is hands down superior to my Samsung 6series led. As a tv it is great but as a monitor not so much.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, December 10, 2014
Hello wooiehobbie!, Thank your for taking the time to share your feedback, we will forward it to the proper department for review.
Written by a customer while visiting sony.com
Customer Rating
4
Not up tp Sony's usual standards
on December 6, 2014
Posted by: Ted1948
I've always owned Sony TVs, and always loved the natural, yet vibrant colors. I have owned 6. The colors are just not as natural as past Sony's, even my 46" LCD. Despite various attempts to adjust the colors, the skin tones are too blue in neutral and cool, and too green with either of the warm settings. Past Sony's never needed adjustment from the way they were shipped and the colors were wonderful.
The 3D is neat, especially the unexpected "simulated 3D", but there is some ghosting and blurriness in 3D operation. I'm hoping some firmware updates can help with these issues going forward. One can always hope.
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, December 10, 2014
Hello Ted1948!, Thank you for letting us know the issue you are having with your television. Have your contacted Sony regarding this ? if not please send us an email at socialsupport@am.sony.com with your contact information, model , serial number and a description of the problem you are having.
We would like to also suggest to follow the steps available through the following links:
https://us.en.kb.sony.com/app/answers/detail/a_id/42981/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/picture%20quallity
https://us.en.kb.sony.com/app/answers/detail/a_id/41113/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/picture+quallity
https://us.en.kb.sony.com/app/answers/detail/a_id/37546/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/3d
We would like to also suggest to follow the steps available through the following links:
https://us.en.kb.sony.com/app/answers/detail/a_id/42981/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/picture%20quallity
https://us.en.kb.sony.com/app/answers/detail/a_id/41113/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/picture+quallity
https://us.en.kb.sony.com/app/answers/detail/a_id/37546/p/61659%2C62766%2C93313%2C93962/c/65%2C66/kw/3d
Written by a customer while visiting sony.com