Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6 out of 5
4.6
(171 Reviews)
Open Ratings Snapshot
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product. 
(
143 out of 155
)
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Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5 out of 5
5
excellent picture
on December 22, 2014
Posted by: Strick409
The audio and picture is just great.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Technical support is OUTSTANDING
on December 22, 2014
Posted by: GrandpaRich
Had a issue with the netflix app but working with Sony support issue was resolved.The support person's service is beyond professional especially working with non tech savvy customers. Picture is outstanding, color vivid can't wait till we can fully utilize the TV to its full potential. My only bit of negativity is that it should come with more 3d glasses.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent purchased
on December 21, 2014
Posted by: Jrs007
Great / excellent no complaints on this tv picture perfect
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Best TV I have owned
on December 20, 2014
Posted by: Sam357
This ultra HDTV has truly been a great purchase. It has excellent picture quality and plenty of smart features which makes your daily TV watching experience truly enjoyable. The TV was easy to setup out of the box and connect to the net and the smart remote is great.
The only complaints I have are that tv sometimes looses its connection to the network. Also, the TV speakers are not that great but this is easily fixed by connecting it to a good AVR.
But overall, I am really satisfied with this purchase and would highly recommend this TV.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great picture but 1 flaw thus far.
on December 19, 2014
Posted by: Mditt
Everything seems great so far, except that it takes too long to power on. Also, if you are connected wirelessly, if you try to go to the home screen before it has turned on "all the way" the TV will forget its network connection and have to be reset.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Sony 4K
on December 18, 2014
Posted by: Anonymous
Some features are difficult to understand. User codes, log-in Pins, creating accounts and general operations are too complex for their purpose. The many reason is to provide security. This I do understand. However, it appears the necessity to provide the security is overshadowed by its complexity.
I would recommend this to a friend!
Response from sony.comBy OscarSony SupportDecember 20, 2014
Hello Nunzio, thank you for your feedback and for choosing SONY.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Sony is always reliable
on December 16, 2014
Posted by: brknclays
Great definition, color...just a great TV all around. We love it. It'll be even better when we harness all the built-in technology.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Throughly Pleased With Purchase
on December 15, 2014
Posted by: CLMTSD
This TV exceeded my expectations was going to go with the 65 inch, but decided that the 55 inch would be more than big enough for the wall that I have in my room. Its great to just turn off the lights pop in a movie and feel as if I'm actually in the movie theater. The television itself is very light as well as sleek. I have it on a mount that can withstand a 150lbs television to make sure that it can hold the 55lbs that this TV is.
I do recommend for any of the 4K televisions is to get an AudioQuest cable from best buy will make your television experience that much better. Got one for $100 and I am very pleased with how the picture looks.
Also the Netflix streaming on this television for 4K is great.
Although I have only had this TV for a little over 2 months I can say that I am throughly pleased with what SONY has done to make my television experience that much better.
I would recommend this to a friend!
Written by a customer while visiting sony.com
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