Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5
Fabulous tv
on December 27, 2014
Posted by: Bill01
I liked this tv so much I gave it to my daughter and bought the 65" version.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Good Picture
on December 27, 2014
Posted by: refuse
Good picture, but 4K? Rarely, if ever.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
Love the picture, hate the reliability
on December 27, 2014
Posted by: mcratcli
We purchased the TV in July of 2014. I dearly love the picture quality and the capabilities of the television. However, on Dec. 23rd, the picture started acting up and the screen went black. I had to unplug the TV just to get it to respond to the remote control or the manual controls on the back. Over the last few days, the TV would work for an hour or two and then would flicker and go out again. The last time I attempted to turn on the TV, it didn't respond at all. I am waiting for Sony service to contact me.
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, December 30, 2014
Hi mcratcli,
We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Please reach us out at socialsupport@am.sony.com. Let us see what we can do to help you. Thanks.
We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Please reach us out at socialsupport@am.sony.com. Let us see what we can do to help you. Thanks.
Written by a customer while visiting sony.com
Customer Rating
5
Took The Plunge into 4K
on December 27, 2014
Posted by: dscotti
Great picture and easy to navigate through the menu. The sound is good but not very loud. This TV is more made to send the audio through an AV Receiver. Since I don't always have my receiver on, I have to navigate to the Audio settings and change it from TV to Audio each time. Kind of wish there was an automatic setting for this.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great TV at a great price
on December 26, 2014
Posted by: Opie111
TV is great. Easy to set up out of the box. Picture is awesome and clear. I considered a curved TV and I am happy that I got this tv instead. 3D simulation is a nice feature. Shipping was easy.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
outstanding picture
on December 25, 2014
Posted by: dankomd
Amazing picture, clear image. Best 3D picture I ever seen (like in the theater). 3D glasses provides clear picture without distortions. Love passive 3D as always. Touch pad easy to use and navigate through menu.
Was doing long time research before I could get great quality and performance.
Can't say that I paid more than competitors prices, at least now I don't have to worry about capacitors or other parts like on GNUSMAS or other cheap TVs.
Was doing long time research before I could get great quality and performance.
Can't say that I paid more than competitors prices, at least now I don't have to worry about capacitors or other parts like on GNUSMAS or other cheap TVs.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
This tv is pretty special.
on December 22, 2014
Posted by: Perpie
Great tv. Great picture. My only tiny complaint is that the apps load a little slow, but very little buffering when apps are in use. My Internet and WiFi are strong 300+ mbps. I also know that the tv is not a cpu. Overall I highly recommend this tv and sony in general. Now we just have to wait for 4k broadcasting to catch up.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Perfect tv
on December 22, 2014
Posted by: VenkateshG
Iam enjoying with this tv. Last holiday time I changed two samsung smart TVs due to the quality and app crash. Than I decided to go for this 4k tv and this product is owesome and I recommend any buyer to buy with out having any second taught.
I would recommend this to a friend!
Written by a customer while visiting sony.com