Customer reviews from sony.com
Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
126
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Sony - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Posted by: watermark4k4k
Verified Purchase:Yes
got this to go in my motorhome (eventually), but am using in the house for now. image is wonderful. easy setup interface. not much 4k content availible yet, but the 1080 is very crisp from 5' away. i run an anteanna in the attic of the garage (84" of coat hangers & rg6 cable) at 40 miles from source, tuner works great. also, put the leggs in the close, or middle positions - very stable. did the electronic test first thing - turn on and run for 48 hours straight - no problems. still learning the channel surfing (43 over the air digital channels).
has one item, after turning off, about a minute later the tv 'clicks', unknown why, may be nothing - like the power converter final discharge.
again, quite happy.
has one item, after turning off, about a minute later the tv 'clicks', unknown why, may be nothing - like the power converter final discharge.
again, quite happy.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: eagle36
Verified Purchase:Yes
Outstanding picture quality, added a sound bar for better sound, great piece of equipment.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: chip24
Verified Purchase:Yes
Very happy with my purchase. I did a lot of on-line & in-store research and it basically boiled down to Samsung or Sony. I chose the Sony due to better up scaling features, loved the look of the set and great reviews. Very easy set-up and the remote was easy after a short learning curve. Did a quick test of a 3D Blu-Ray and it was amazing! Our son-in-law (who is way more tech savvy than me) loved it as well. Very happy!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: MawandPaw
Verified Purchase:Yes
So far we are really enjoying and are impressed with the picture on the TV. Our previous television was a Sony and was great quality. I am hoping to get the same service out of this television as our previous one.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: bulletjones
Verified Purchase:Yes
Sharp and life like picture best bang for the buck I have spent on a TV in along time.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: daddad
Verified Purchase:Yes
very good picture quality,sharpness and color range . shame so little true 4k programing available.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Warning!
on January 5, 2015
Posted by: Jeff909
I wanted to love this set. But I got a defective unit. It suffered from severe back lighting issues. I tried to go through Sony's customer service. That was a nightmare. 3 hours and several disconnects. I finally has to drive 50 miles to return the set to the Sony sore in Glendale Ca. They were very nice and agreed with me on the defects. They offered me another set, but I decided to take a rest and enjoy the Sony set I already own. Here is a picture of the set I got. It might be awhile before I go through this nightmare again. I'm a loyal Sony fan. Every TV, computer, stereo, camera etc in my home is Sony. Please improve your customer experience. Thanks Jeff from Rancho Cucamonga Ca.
Response from sony.comBy Oscar, Sony Support, January 10, 2015
Hello Jeff909, thank you for your message. That is unfortunate you are having a bad experiencing. Please to better assist you, reach us at socialsupport@am.sony.com. To troubleshoot your TV, check this link: https://us.en.kb.sony.com/app/answers/detail/a_id/43126.
Written by a customer while visiting sony.com
Posted by: BCraig12
Verified Purchase:Yes
Got my first Sony TV 4 years ago and then a Sony Blu-Ray for my bed room and was happy with the quality and the way the equipment communicated with each other.
My previous experience was the primary reason I chose the Sony brand again when it was time for a new 4K TV and Blu-Ray player for our home theater.
Just had a Geek Squad technician calibrate the TV and create custom settings that are incredible. The technician commented on the quality of the Sony TV and the controls that are available for calibrations.
I would recommend this to a friend!
Written by a customer while visiting sony.com