Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,712 Reviews)
Rating breakdown 8,712 reviews
5 Stars
5,821
4 Stars
2,022
3 Stars
466
2 Stars
200
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,446)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
1
Would not recommend this brand.
on July 11, 2023
Posted by: The Rabbit man123
from IOWA
Ran it for two weeks and it never got colder than 44 degrees in the refrigerator and not colder than 14 degrees in the freezer. returned it to the store and bought an LG.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 12, 2023
Hello - Thank you for taking a moment to connect and share your review. We are really sorry that you experienced issues with this model. That is not the kind of experience we want or expect.
We're going to be sharing this directly with our product team to review. This way we can work on making our appliances the best they can be. We hope that after we improve going forward, you will be willing to give us another shot in the future.
We hope you have a great rest of the week. - Jonathon@GEA
We're going to be sharing this directly with our product team to review. This way we can work on making our appliances the best they can be. We hope that after we improve going forward, you will be willing to give us another shot in the future.
We hope you have a great rest of the week. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Little cold water
on September 25, 2023
Posted by: Reddingerc
I like everything about it except….. I hate that I get one glass of cold water and that’s it. Would not have bought it had I known. Pointless. Need a brita to take up the space i was hoping to save.
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 27, 2023
Hello - We appreciate you taking a moment to connect and share your review. We are glad that you are enjoying the features and cooling performance.
When it comes to the water that is stored for the dispenser, it will hold and cool 16 ounces of water. This is where the reservoir is located. Also, we will be forwarding this over to our production team. This way they can keep this in mind for our models going forward. We know how important it can be to have access to cool water.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
When it comes to the water that is stored for the dispenser, it will hold and cool 16 ounces of water. This is where the reservoir is located. Also, we will be forwarding this over to our production team. This way they can keep this in mind for our models going forward. We know how important it can be to have access to cool water.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Good ref.
on October 28, 2023
Posted by: Gmaster
from Md
Good ref. But handles scratch the door when you put them on and top freezer drawer comes out and covers the bottom drawer when you open the freezer.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Be careful what you buy!
on December 13, 2023
Posted by: LaPlata MD
from LaPlata MD
I love my refrigerator but my previous fridge, the same fridge, only lasted 7 years. I replaced it so it matches my other appliances that I purchased at the same time. Otherwise I wouldn’t have bought the same model. The day before this was delivered, my dishwasher refused to start. By the way, the Sensor on the microwave stopped working at the end of the summer. I thought GE made reliable appliances. Very frustrated. I live alone so the appliances are not abused or overused in any way.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kacie, GE_Appliances, December 20, 2023
Hey there - We appreciate your loyalty to our brand and understand your concerns regarding the longevity of your previous refrigerator and the recent issues with your dishwasher and microwave. We're committed to providing reliable appliances, and we're here to address your concerns. While we're confident that your new refrigerator will serve you well for a long time to come, we want to ensure that your dishwasher and microwave are working as intended. Please contact our GE Appliances Consumer Service at 1-800-432-2737 for assistance with these issues. Our team is dedicated to resolving any concerns you may have and ensuring your appliances meet your expectations. We apologize for any frustration this has caused and appreciate your trust in our brand. Thank you for bringing these issues to our attention, and we look forward to assisting you promptly. -Kacie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Great, but…….
on February 1, 2024
Posted by: Rpiano
from Illinois
Love the refrigerator. Our last one was also a GE model & lasted 30 years. Only thing I don’t care for is the placement of the inside water distributor. Not convenient at all. Why do I have to push a button “above” the water spout??????? Two hands required & cheap. Sorry, very disappointed.
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, February 3, 2024
Thank you for being a loyal GE Appliances consumer. It is great to see that you love your refrigerator. We apologize for the water dispenser not being what you expected. At GE Appliances, we welcome feedback like this to help us develop new products to meet our consumer needs. Your insight is great, and we truly appreciate it. We will make sure to share this feedback with our design team. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
It's a refrigerator
on March 22, 2024
Posted by: Poohpooh
Give me 5 years and I'll let you know. Let's see how it performs.
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible- defective from day 1
on March 29, 2024
Posted by: Sylhan
from San Diego, CA
Delivered 3-28-24- Does not work- it is defective from day 1. Very disappointed - submitted order to exchange but I may just go with a different Brand. Quality of doors is also very poor.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, March 29, 2024
We are sorry to hear about your refrigerator not working properly. If you haven't already, we suggest scheduling service. We're confident that our technician will be able to get this resolved. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
3
Lots of noises but otherwise ok
on March 29, 2024
Posted by: Gpadre
Very noisy. The fan inside the refrigerator hunts for the correct air flow and speed ramps up and down. Other noises come at random and appear to be mechanical. Other than the noises the fridge seems to hold the temperature
Response from geappliances.comBy Adrian, GE_Appliances, April 1, 2024
We are happy to provide guidance with this refrigerator. It is not abnormal for your refrigerator to exude sounds while running. We have provided some normal refrigerator sounds/noises at the link below. If you are experiencing a noise not listed, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.164498300.210840753.1711981275-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.164498300.210840753.1711981275-507723860.1707936747
Written by a customer while visiting geappliances.com