Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,712 Reviews)
Rating breakdown 8,712 reviews
5 Stars
5,821
4 Stars
2,022
3 Stars
466
2 Stars
200
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,446)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
5
GE REFRIGERATOR
on April 26, 2022
Posted by: Maggie214
from Clayton, Delaware
All my appliances in my home are GE. I've also used a GE freezer in the past and was very happy with it. The refrigerator was just delivered today and seems to be cooling perfectly. I plan on having this refrigerator for as long as I live in this house.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
PERFECT SIZE, LOOKS SLEEK, GREAT FEATURES
on July 23, 2022
Posted by: POPPOPPOP
from Mickleton, NJ
Finally, no filtered water pitcher. Turbo chill helps when adding groceries. Sleek look and easy controls. Love the alarm feature with grandchildren around. Shelves are easy to configure and organize.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Inefficient Water dispenser
on November 5, 2022
Posted by: painternurse
from mineral point, WI
We've had this fridge for over 9 months. No other complaints other than the water dispenser. It is hard to push for long times to fill large cups/coffee pot. My mother in law has the same feature, but her button to push is softer/easier and dispenses a faster/larger in diameter flow. Her fridge is a different brand. If you are big water drinkers, I would not recommend.
Features
2
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 8, 2022
Hello - We're glad to see you enjoy this refrigerator's performance, quality, and appearance! However, we're sorry that the internal water dispenser is hard to push for long periods. We understand how frustrating that would be, and we apologize for any trouble this causes.
Water flow should come out quickly and easily. The red filter light will start blinking to tell you that you need to replace the filter soon. Generally, we recommend replacing the water filter every six months for the best performance.
We hope this helps! We're confident you will enjoy this fridge for many years. We're always here if you need anything. Take care, Shayla@GEA
Water flow should come out quickly and easily. The red filter light will start blinking to tell you that you need to replace the filter soon. Generally, we recommend replacing the water filter every six months for the best performance.
We hope this helps! We're confident you will enjoy this fridge for many years. We're always here if you need anything. Take care, Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Online Registration Simply Frustrating
on December 7, 2022
Posted by: ziggy79
I just bought the refrigerator. It does what it's supposed to. Ask me in three years what I think about it.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Dianna@GEA, GE_Appliances, December 12, 2022
Hello- Thank you for taking the time to leave a review. Congratulations on your new GE Appliances refrigerator! We hope that this great fridge becomes a highlight piece to your kitchen. Thank you for being a valued customer and if you need anything in the future please let us know. All the best! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
My review or the GE refrigerator
on December 22, 2022
Posted by: This new refrigerator of
from Dallas. TX
It's such an upgrade from my old GE but I have 2 HUGE problems. First the freezer is smaller than my last one and 2nd, because the freezer is smaller my old 1994 GE refrigerator, the frozen foods I plan to cook will defrost and its hard to remove the glass shelves and clean when they leak. In fact. I haven't figured out how to clean them without fully removing the shelves.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not what I thought it was
on January 14, 2023
Posted by: mustangmajor
from Westminster MD
as a 33" it was recommended by CR. We have had it for two months. It works as a "Refrig" should, however, I can not remember if we have ever had a refrigerator as noisy as this. The fans are annoying.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy GE Appliances , January 19, 2023
Hey there - Thank you kindly for the review. It is super important to us and we appreciate you taking the time to connect.
We're really sorry to hear that his model isn't exceeding your expectations and that the noise is a louder than expected. We know that can be a troublesome situation to deal with.
We would recommend taking a look at our support article that goes over some of the normal noises during operating procedures. Here is the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you are noticing that noises are unusual, then we would recommend scheduling a technician to come out and check this. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps.
Jonathon@GEA
We're really sorry to hear that his model isn't exceeding your expectations and that the noise is a louder than expected. We know that can be a troublesome situation to deal with.
We would recommend taking a look at our support article that goes over some of the normal noises during operating procedures. Here is the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you are noticing that noises are unusual, then we would recommend scheduling a technician to come out and check this. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
GE French Door Refrigerator
on April 2, 2023
Posted by: Sherry Sealey
from Gilman City, MO
This refrigerator is a low end quality appliance. It is simply functional. What I do not like about it is the freezer door. It is not encased, it is simply two drawers that slide out and the frozen items in the top drawer can easily fall out because this freezer does not have adequate storage space for all my freezer items. I was limited on the amount of space in my kitchen and this refrigerator was purchased mainly because it has the icemaker in the freezer compartment and not the refrigerator compartment. This was a re-purchase for me as I had a Samsung with the icemaker in the refrigerator compartment and it had alot of issues. I was limited on the availability of refrigerators with the icemaker in the freezer compartment and width size of the refrigerator.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Pablo@GEA, GE Appliances, April 3, 2023
Hey there,
While we're happy to see that you like the appearance and value of your refrigerator, we're also sorry to hear that the unit's design has not met your expectations.
This feedback is very valuable to us, and we will share your thoughts about the freezer with our product and design teams for future design consideration.
Please reach out to us once more if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
While we're happy to see that you like the appearance and value of your refrigerator, we're also sorry to hear that the unit's design has not met your expectations.
This feedback is very valuable to us, and we will share your thoughts about the freezer with our product and design teams for future design consideration.
Please reach out to us once more if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Watch Out for the Doors!
on May 26, 2023
Posted by: Lori ML
from Minnesota
I was pretty disappointed in this refrigerator. The worst part was the doors! They BANG open, BANG closed, or they don't close at all. And when you open them, all the stuff on the shelves in the doors rattles around and/or falls over. It was such a serious problem, I returned the refrigerator! The drawer in the freezer compartment didn't slide very easily and had to be lifted up to slide back. The water dispenser inside the refrigerator has a button that must be pushed in order to dispense water - a lever you press with the glass would make a lot more sense, otherwise it's a 2-handed operation. The shelves inside could not be moved up or down much and to accommodate tall items (an iced tea pitcher for instance) the solution was a shelf that was split so you could push half of it back and then the tall things fit on the front half of their shelf. But you lose 1/2 of a shelf doing that. Very inconvenient. The only thing I liked was that it had a great ice maker in a convenient location, it made a lot of ice and shut itself off when it was full, etc.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, May 30, 2023
Hello - Thank you for taking out some time to share your review. We are sorry to see that we let you down with this refrigerator.
Our goal is to make appliances that exceed expectations, so it is always helpful to see where we need to make improvements to reach this. We are going to be sending this feedback to our design teams to review. This way they can make improvements where needed. We hope that in the future you'd be willing to give us another shot.
Thank you again for sharing. We hope you have a great week. - Jonathon@GEA
Our goal is to make appliances that exceed expectations, so it is always helpful to see where we need to make improvements to reach this. We are going to be sending this feedback to our design teams to review. This way they can make improvements where needed. We hope that in the future you'd be willing to give us another shot.
Thank you again for sharing. We hope you have a great week. - Jonathon@GEA
Written by a customer while visiting geappliances.com