Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,713 Reviews)
Rating breakdown 8,713 reviews
5 Stars
5,821
4 Stars
2,022
3 Stars
466
2 Stars
201
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,447)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
5
great features
on August 26, 2023
Posted by: ronllll
from massachusetts,dracut
stylish and easy to operate fits nicely in kitchen
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on August 27, 2023
Posted by: tfaces
from Georgia
I like the sleek look of it. Plenty of room in it. So far so good.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 31, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its ample interior space. We really love the flexibility offered by the Quick Space shelf, and the humidity-controlled drawers are great for keeping your produce fresh. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEA
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its ample interior space. We really love the flexibility offered by the Quick Space shelf, and the humidity-controlled drawers are great for keeping your produce fresh. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the space!
on August 27, 2023
Posted by: dpz5
from MN
It's only been 2 weeks but I love the lay out of this refrigerator. So much space! The water inside works well, the ice bin in freezer works well. The only con so far would be that it is a little louder than my last one but very tolerable.
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the freezer
on August 27, 2023
Posted by: Spfj
from Rochester, NY
Just had it installed and it's has so much room, especially on the freezer like having the two drawers
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 31, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in your kitchen, and we’re so happy to hear you’ve been enjoying the ample interior space. We really love the flexibility offered by the Quick Space shelf, and the LED lighting makes it easy to find all your favorite foods. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEA
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in your kitchen, and we’re so happy to hear you’ve been enjoying the ample interior space. We really love the flexibility offered by the Quick Space shelf, and the LED lighting makes it easy to find all your favorite foods. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very satisfied. Excellent storage layout.
on August 27, 2023
Posted by: Anonymous
from Jackson Ky
Love the new refigerator. Great storage space behind the upper bifold doors.
The slide out freezer drawer is a great improvement over the side freezer unit.
The slide out freezer drawer is a great improvement over the side freezer unit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Cracks and breaks
on August 28, 2023
Posted by: Lorie329
from Massachusetts
The actual machine has worked well, ice maker, temperature control, I am fine with the mechanical aspects so that is why I gave it a 2 and not a 1. The hardware, door handles, shelves, all plastic junk, all of which have cracked or completely broken. I am down to one door handle and sure that one will crack soon.
Replacement parts are too expensive.
Replacement parts are too expensive.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 29, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator parts are breaking down.
The price for our parts is based on several factors including materials, labor, and shipping. Please be assured that we are doing everything we can to offer this at the lowest possible price that we can. The compatible parts for your refrigerator can be purchased from our parts website at this link below:
https://www.geapplianceparts.com/store/parts/assembly/GNE25JGKAFWW
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator parts are breaking down.
The price for our parts is based on several factors including materials, labor, and shipping. Please be assured that we are doing everything we can to offer this at the lowest possible price that we can. The compatible parts for your refrigerator can be purchased from our parts website at this link below:
https://www.geapplianceparts.com/store/parts/assembly/GNE25JGKAFWW
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy dis- and reassembly.
on August 28, 2023
Posted by: VTgreengirl
from Burlington, VT
So far, so good. We've only had the fridge in for two days, but i'm already appreciating its features. Because we have tight spaces everywhere, we had to take all the doors off which were SUPER EASY. I especially appreciated how simple the bottom freezer door was to take off-- only two screws!! Inside, there are these cute 'mini' shelves at the base of each french door to maximize storage while not bumping against the full size drawers.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
This is a newer version of the one I had before.
on August 28, 2023
Posted by: Mindeane12
from Hightstown NJ
The refrigerator makes sudden loud noises. I would like to know why and what can be done about it. The full width drawer on the bottom can’t be opened without opening both doors. The two drawers could be deeper without it. Hard to set the shelves do that taller items could be placed on a shelf. Keeping everything cold so far.
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances , August 29, 2023
Hello,
We’re glad to hear that your new refrigerator has been keeping everything cold, but we’re sorry that you’ve been less than impressed with other aspects of it. Having storage options that work for you is important, and we understand being annoyed by drawers or shelves that don’t allow you to make the most of your space or require extra work to open. We are constantly working to make our appliances better, and we’ll forward your feedback to our product team so that we can continue to improve.
Sudden loud noises can be worrying, especially when they’re coming from a new appliance. Refrigerators can make a wide variety of sounds during operation, and we recommend taking a look at the articles below for information on both normal and unusual noises you may hear.
Normal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Unusual:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If the noise you’re hearing is unusual, or if you believe it’s much louder than normal, then we recommend having it diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
We’re glad to hear that your new refrigerator has been keeping everything cold, but we’re sorry that you’ve been less than impressed with other aspects of it. Having storage options that work for you is important, and we understand being annoyed by drawers or shelves that don’t allow you to make the most of your space or require extra work to open. We are constantly working to make our appliances better, and we’ll forward your feedback to our product team so that we can continue to improve.
Sudden loud noises can be worrying, especially when they’re coming from a new appliance. Refrigerators can make a wide variety of sounds during operation, and we recommend taking a look at the articles below for information on both normal and unusual noises you may hear.
Normal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Unusual:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If the noise you’re hearing is unusual, or if you believe it’s much louder than normal, then we recommend having it diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com