Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,713 Reviews)
Rating breakdown 8,713 reviews
5 Stars
5,821
4 Stars
2,022
3 Stars
466
2 Stars
201
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,447)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
4
Water dispenser
on March 5, 2023
Posted by: Slothlover
from Nj
Do not like the water dispenser inside the fridge. Takes forever and the door has to be open and let's all the cold air out.. Poor design . Good looking fridge otherwise. Everything else great?
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fridge, disappointing freezer.
on March 5, 2023
Posted by: Bob1001001
from Pa
Love the refrigerator portion of the appliance, however, the bottom drawer freezer is just a pain in the behind to find or organize things.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
wasted space
on March 5, 2023
Posted by: Fr door frig
from NY
Seems to be a lot of wasted space inside that could have been used to expand drawer areas. Freezer drawer is difficult to pull out and push in. My last frig's freezer drawer slid with ease. It was like it closed by itself. Same with the frig's doors. You have to slam them to get them to close. No butter/cheese compartment
I would recommend this to a friend!
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 10, 2023
Hi - Thank you for the honest feedback.
We're so very sorry to hear that you aren't fully pleased with your new fridge. Your satisfaction is our main priority and we want nothing but the best experience for you.
Please refer to the articles below for some helpful tips and guidance:
REFRIGERATOR - DOOR OR DRAWER HARD TO OPEN
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18946
REFRIGERATOR & FREEZER - HOW TO LOOSEN DOORS THAT ARE HARD TO OPEN
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16775
We hope this information is helpful for you. Please let us know if there is anything else you need.
Have a great day. - Tierra@GEA
We're so very sorry to hear that you aren't fully pleased with your new fridge. Your satisfaction is our main priority and we want nothing but the best experience for you.
Please refer to the articles below for some helpful tips and guidance:
REFRIGERATOR - DOOR OR DRAWER HARD TO OPEN
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18946
REFRIGERATOR & FREEZER - HOW TO LOOSEN DOORS THAT ARE HARD TO OPEN
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16775
We hope this information is helpful for you. Please let us know if there is anything else you need.
Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Cheaply made
on March 6, 2023
Posted by: Janet376
from New York
The freezer handle comes off easily when you are attempting to open the freezer door. The clip has broken after the handle came off for the 5th time. The doors are very clunky when you close them. The plastic for the drawers are very cheap
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, March 8, 2023
Hi there,
We're grateful that you took some time to review your refrigerator. Our most sincere apologies to hear that the handle is constantly falling off and know how annoying that can be. This information will be shared with our development team for review. Since the handle has broken so many times, we recommend letting a technician take a look at this.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps. Best wishes. Mike@GEA
We're grateful that you took some time to review your refrigerator. Our most sincere apologies to hear that the handle is constantly falling off and know how annoying that can be. This information will be shared with our development team for review. Since the handle has broken so many times, we recommend letting a technician take a look at this.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn't last one week
on March 6, 2023
Posted by: Tom8100
from Athens New York
A few days after we had this new refrigerator delivered everything in the refrigerator section froz. Then it stoped working completly. I have service scheduled however will they pay for lost food? Sure hope I did not buy a lemon.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 9, 2023
Hello- We are sorry to hear that your refrigerator unit is not working properly and understand your disappointment. We apologize for any inconvenience this has caused. We are happy to hear you have service scheduled, as we are confident they will be able to get your unit working as it should for you. Please know that is not the quality we want for our customers and appreciate the feedback that we will send to our engineers and design team to help us improve in future builds. Let us know if you need anything else moving forward. All the best. Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice enough
on March 6, 2023
Posted by: VA gal
from Richmond VA
Extremely well lit, especially next to the veggie and fruit crisper and I really like that. I've already made use for the 1/2 shelf. I can tell it was designed by a man as bottom shelves on the doors are small, you forget things were there. There is no dairy section. I can live with that. Ice maker nice and pretty quiet all things considered.
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Refrigerator for me
on March 6, 2023
Posted by: Pbetterton1
from Woodburn, OR
Needed a refrigerator that would fit into a certain area, this one was perfect. The features work quietly & meets all of my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great storage
on March 6, 2023
Posted by: Shike2
from Ontario, Ohio
Just a couple of weeks and loving it. The French doors are much better than our side by side.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com