Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,713 Reviews)
Rating breakdown 8,713 reviews
5 Stars
5,821
4 Stars
2,022
3 Stars
466
2 Stars
201
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,447)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
4
great look, good space allocation
on October 9, 2022
Posted by: luisitode papa
from ny
french door fridge with nice features, good lighting, a lot of space in the fridge, Less space in the freezer
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect For Us
on October 9, 2022
Posted by: PamelaLeigh61
from NC
Replaced our older and larger GE refrigerator with this model recenlty and it is perfect for us as empty nesters but also gives us the room, when needed, when any of the children or grandchildren visit and we need extra the extra food.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
A rare lemon
on October 10, 2022
Posted by: Lljill
from SABETHA, KS
I would assume this is a rare experience, but our compressor quit after 3 WEEKS of the brand new refrigerator arriving. It took lots of time on the phone with a rep from GE, quite a few emails, but we DID get a full refund check in the mail after finding no service tech to repair and being not cost-effective to replace the whole compressor unit. Really, it was our fault for purchasing online instead of from a local store who could supply their own repair service. We purchased the same one again - locally this time - and have had no problems with it. Giving this 3 stars because, after time, we did receive a refund and we are hoping we just got the rare lemon of GE.
Features
5
Performance
1
Quality
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 14, 2022
Hello - Thank you for taking the time to write a review and choosing GE Appliances. We're glad you enjoy the appearance and features of this model! However, we regret to hear that the compressor failed after just three weeks, and there were no service technicians available in your area. This is certainly not the experience we'd want you to have, nor the quality we expect, and we apologize for any inconvenience this has caused.
We strive to provide the best ownership experience possible and are glad to see we've issued a full refund. Thank you for regaining trust in us and choosing the same beautiful model. We're confident you will enjoy the performance of your new fridge for many years!
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. We hope you have an amazing day. -Shayla@GEA
We strive to provide the best ownership experience possible and are glad to see we've issued a full refund. Thank you for regaining trust in us and choosing the same beautiful model. We're confident you will enjoy the performance of your new fridge for many years!
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. We hope you have an amazing day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on October 10, 2022
Posted by: Greyhaired
from Moore, SC
We have only had this refrigerator for a few weeks but we already love it. Everything works perfectly and the fridge operates very quietly. The bottom freezer is a big improvement over the old designs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
3-Door Refrigerator with water Dispenser
on October 10, 2022
Posted by: NDB01
from Bedford, Texas
In store purchase was extremely simple and easy. Salesperson understood our need and was very knowledgeable. Financing was available with no interest for 6 months (a plus on a limited income).
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
GE refrigerator --- GE - GNE25JGKWW
on October 10, 2022
Posted by: mojd
from Luverne, MN
We purchased this refrigerator when moving to a different house and we haven't been very happy with it. There are many places in the refrigerator part that the food continues to freeze up. The temp setting is normal, so not sure why this continues to happen. We've had to throw out a lot of food that spoiled as a result of freezing.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 14, 2022
Hello - Thank you for taking the time to write a review. We're glad to see you enjoy this model's appearance. However, we're sorry that the fresh food side is freezing your food. This is certainly not the experience we want you to have, and we would love to help!
If the refrigerator temperature sensor is blocked, it may not be able to correctly sense the temperature to properly control cooling in the fresh food compartment. The temperature sensor is located in the fresh food compartment on the ceiling above the top shelf. The sensor looks like a dome with slats in it. For models with the dome-shaped sensor on the ceiling, move items so that there is a 6 inch air clearance around the sensor. You may learn more here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002.
We hope this helps! We strive to provide the best ownership experience, so please contact us if you need anything. We wish you the very best! -Shayla@GEA
If the refrigerator temperature sensor is blocked, it may not be able to correctly sense the temperature to properly control cooling in the fresh food compartment. The temperature sensor is located in the fresh food compartment on the ceiling above the top shelf. The sensor looks like a dome with slats in it. For models with the dome-shaped sensor on the ceiling, move items so that there is a 6 inch air clearance around the sensor. You may learn more here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002.
We hope this helps! We strive to provide the best ownership experience, so please contact us if you need anything. We wish you the very best! -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Broke just weeks after purchase
on October 10, 2022
Posted by: mary mae
from Nashville, TN
I was so excited about my brand new GE refrigerator. The lay out inside was great. It is so easy to see everything. I like the drawers and the shelf that is adjustable by sliding it back. The freezer is roomy, easy to stay organized and makes plenty of ice. So I was disappointed when a few weeks after purchase the compressor broke and it has been weeks waiting to get it fixed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 12, 2022
Hello - We appreciate you taking the time to write a review and for choosing GE Appliances. We're pleased you love so much about your new refrigerator! However, we regret to hear that the compressor failed a few weeks after delivery. We certainly understand how disappointing that would be, and we genuinely apologize for the inconvenience this has caused. We appreciate your patience during this time.
We see you have been working with our team via email. We're confident our technician will repair your unit in no time so you can enjoy the performance of this beautiful fridge for many years.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. If you have any questions or concerns, please contact us; we'd be glad to help! We wish you the very best. -Shayla@GEA
We see you have been working with our team via email. We're confident our technician will repair your unit in no time so you can enjoy the performance of this beautiful fridge for many years.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. If you have any questions or concerns, please contact us; we'd be glad to help! We wish you the very best. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great value
on October 11, 2022
Posted by: Ed2958
from Old Forge, Pa
Very good value with a lot of shelf space. Quiet motor and fast ice maker. Two removable bins in the freezer are very convenient. It even has a filtered water dispenser inside
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com