Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,710 Reviews)
Rating breakdown 8,710 reviews
5 Stars
5,821
4 Stars
2,021
3 Stars
465
2 Stars
200
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,446)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
2
Freezes almost everything at cold setting 44F
on June 5, 2020
Posted by: Tony7
from Bronx, NY
The refrigerator freezes everything at the COLD setting: 44F, the highest setting. We have had to throw out our produce items (lettuce, cucumbers, tomatoes, fruits, etc.) several times due to this feature. We had it serviced and there was no improvement. The ice maker stopped working after 5 months.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Great other than the noise
on November 28, 2020
Posted by: ehac
Absolutely love the refrigerator other than the very loud buzzing noise it makes for about 8 minutes every hour. We called and they told us this is normal because it’s a high efficiency refrigerator. A slight buzz maybe but this is so loud we can hear in in every room of our house.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
3 years old and broke
on March 18, 2021
Posted by: Br35
We have had it for only 3 years and already stopped working.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 19, 2021
Hi, there! We're so sorry to hear you're having trouble with your refrigerator, and we're happy to offer some guidance. This will require service by a qualified technician. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at: http://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience and hope this is resolved for you soon. - Sharon@GEA
We apologize for any inconvenience and hope this is resolved for you soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Has everything I need!
on October 18, 2021
Posted by: Bookends
from Worcester, ma
This fridge has everything I need and more! Love the french doors and bottom freezer, ice maker, water dispenser inside, shelf that can slide to half depth to make room for tall items, etc. The list goes on. Also love that the produce drawers are plenty big and go all the way to the back. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Never worked right
on March 29, 2022
Posted by: Noneyourbusiness2018
from Florida
First off the freezer stopped working for a couple of days. I was already then shopping for a new one. Then the freezer came back on. Then the lights quit working, then they came back on. So then it goes into a turbo cooling mode, freezes all my food in the refrigerator part and breaks the water filter. Then you can't get any water from the filtered water. Only works when it wants to. Had that happen numerous times. I'm about ready for a totally different brand. What can you expect though, not made here. The thing is a piece of crap. You can't make this up.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2022
Hi there, we're very sorry to hear that your freezer hasn't worked consistently, causing other issues with your refrigerator such as the water dispenser problem you mentioned. We can imagine the roller coaster of emotions this has had you on over the years, so we'd like to also apologize for any added stress you might've had to experience.
Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out and we're wishing you the best. Let us know if you need anything else.
Guy@GEA
Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out and we're wishing you the best. Let us know if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Does Not Work
on March 29, 2022
Posted by: Sally2018
from Florida
First off the freezer stopped working, Off for a couple of days. So I went to buy another one, well after I bought another one. The freezer started working again. So the next day then the lights stopped working. About a month after that, it went into some turbo cooling and broke the water filter by freezing it and froze all the food in the refrigerator part. Had to throw food away numerous times because of it doing that. The water dispenser works only when it wants to. Go to get water and nothing, then go back 5 minutes or so and there is the water. Plus the freezer builds up tons of ice, had the door replaced and still does it. I have no clue what is wrong with it, too many brain farts on it's mother board. Won't ever buy another one.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2022
Hi there, we're very sorry to hear that your freezer hasn't worked consistently and that you lost food. We see how this has ended up creating even more issues for you such as what happened with your water dispenser, so we can imagine your stress.
We'd like to thank you for bringing this to our attention and we want to let you know we'll be sure to have our teams look into this so we can ensure this doesn't happen again. We're wishing you the best and we're here if you need anything else.
Guy@GEA
We'd like to thank you for bringing this to our attention and we want to let you know we'll be sure to have our teams look into this so we can ensure this doesn't happen again. We're wishing you the best and we're here if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke in 4 years!
on April 14, 2022
Posted by: JoanFi
from Avon NC
I’m not a fan. Only 4 years of ownership and the condenser blew. Shame on GE
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 15, 2022
HI - Thank you for sharing your perspective on your GE refrigerator. We are deeply sorry to hear you have had an issue with your unit and would like to review this further. An email has been sent to you so we can gather additional information. Please respond at your earliest convenience. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
6 weeks old compressor goes out
on October 3, 2022
Posted by: New Refrigerator Sucks
from Huntington Beach CA
6 weeks new … compressor broke … taking over 3 weeks to get parts … living out of an ice chest …
DO NOT BUY GE
Product and service sucks!!!
DO NOT BUY GE
Product and service sucks!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 10, 2022
Hello - We regret to hear the compressor failed after just six weeks. This is certainly not what we'd expect, and we understand how upsetting that would be. Please know we genuinely apologize for the inconvenience this has caused. We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements.
We appreciate your patience and are confident you will enjoy the performance of your fridge for many years once the issue is fixed. If you have further questions or concerns, please call us directly. We're always glad to help in any way that we can. We wish you the very best. -Shayla@GEA
We appreciate your patience and are confident you will enjoy the performance of your fridge for many years once the issue is fixed. If you have further questions or concerns, please call us directly. We're always glad to help in any way that we can. We wish you the very best. -Shayla@GEA
Written by a customer while visiting geappliances.com