Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,712 Reviews)
Rating breakdown 8,712 reviews
5 Stars
5,821
4 Stars
2,022
3 Stars
466
2 Stars
200
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,446)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
5
So excited
on October 7, 2023
Posted by: Theskweez
from Sun City, AZ
I'm so excited to have my new beautiful fridge! My very first New appliance!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great design!
on October 14, 2023
Posted by: Mpolo
Beautiful fridge and it has plenty of storage cubbies, Ice making and water dispenser.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Wouldn’t turn on
on October 15, 2023
Posted by: Ahjh
from WA
Will not turn on after unloading, setting up, plugging in.
No, I would not recommend this to a friend.
Features
5
Performance
1
Response from geappliances.comBy Adrian@GEAppliances, October 16, 2023
Oh no! We are so sorry to hear that your refrigerator is not operating after setting it up and plugging it in. We strongly encourage you to schedule service with one of our certified technicians so they can properly diagnose your refrigerator and restore power.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your refrigerator back up and running as quickly as possible! - Adrian@GEAppliances
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your refrigerator back up and running as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Refrigerator
on October 18, 2023
Posted by: Jb3735
Refrigerator does not work. Have had it over a month and still does not work
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, October 18, 2023
Hi there,
We appreciate you taking the time out of your day to reach out. We're sorry to here that your refrigerator is not working and we're more than happy to provide guidance.
If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature. Please click the link below for some tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756&_ga=2.252959680.817930532.1665409315-132335501.1644413847
If you are still having issues we recommend making an appointment to have this matter resolved. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any other questions. -Charlie@GEAppliances
We appreciate you taking the time out of your day to reach out. We're sorry to here that your refrigerator is not working and we're more than happy to provide guidance.
If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature. Please click the link below for some tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756&_ga=2.252959680.817930532.1665409315-132335501.1644413847
If you are still having issues we recommend making an appointment to have this matter resolved. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any other questions. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible
on October 28, 2023
Posted by: GEJUNK1212
Horrible, freezer not working only 13 months old!qwertyuioplkjhgfdsazxcvbnm,.
Won’t buy another GE appliance.
Won’t buy another GE appliance.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, October 28, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE Appliances french-door refrigerator. We are truly sorry to hear that the freezer is no longer working after 13 months of use. This is certainly not normal operation, nor the quality that we expect. We would like to assist you with this and gather some information to determine how we can assist best. An agent will be reaching out to you via email. Please respond at your earliest convenience.
Thank you,
-Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances french-door refrigerator. We are truly sorry to hear that the freezer is no longer working after 13 months of use. This is certainly not normal operation, nor the quality that we expect. We would like to assist you with this and gather some information to determine how we can assist best. An agent will be reaching out to you via email. Please respond at your earliest convenience.
Thank you,
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice
on November 1, 2023
Posted by: Gahs
The ice and water distribution is very poor. Had to have a repair man in to order parts for a brand new refrigerator.
As for me it stinks.
As for me it stinks.
Response from geappliances.comBy Jonathon, GE_Appliances, November 1, 2023
Hello - Thank you for reaching out and sharing what has been going on. We're sorry to hear about the dispenser needing repair. That is never something we expect.
We are glad that you got in touch and got one of our approved technicians out. We know that once that part comes in and everything is repaired, you will enjoy having this refrigerator around for many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We are glad that you got in touch and got one of our approved technicians out. We know that once that part comes in and everything is repaired, you will enjoy having this refrigerator around for many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Quiet
on December 14, 2023
Posted by: Dwon
Organized yhjj are jfjfjfjejdjrjtjtnrjfjgktkrjfndjfjrktkfjfjrkfjtjeh we’d mnfbfnckgkgkcnsnfmfnfj
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad stuff
on December 27, 2023
Posted by: David erquiyt
from Columbus ga
This thing always goes on defrost mode straight junk. I would never recommend anybody by this brand ever save your money and go somewhere else.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, January 10, 2024
Hello,
Thank you for taking the time to leave a review on our website for your refrigerator. Your feedback is valued and very important to us!
This particular model uses a slightly more advanced “adaptive defrost” called Frost Guard. Adaptive defrost means that the unit will only defrost as needed. For more information on Frost Guard, you can check out the article below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16699
We hope that the more you use your appliance the more you will like it.
-Charlie@GEAppliances
Thank you for taking the time to leave a review on our website for your refrigerator. Your feedback is valued and very important to us!
This particular model uses a slightly more advanced “adaptive defrost” called Frost Guard. Adaptive defrost means that the unit will only defrost as needed. For more information on Frost Guard, you can check out the article below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16699
We hope that the more you use your appliance the more you will like it.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com