Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,712 Reviews)
Rating breakdown 8,712 reviews
5 Stars
5,821
4 Stars
2,022
3 Stars
466
2 Stars
200
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,446)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
1
Not good so far
on July 24, 2023
Posted by: Anonymous
from Ohio
4 months in and there is sweating between the refrigerator doors and now it sounds like the freezer is wheezing loudly. We can hear it two rooms away. Our fault for not buying an extended warranty, but 4 months is pretty bad.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 25, 2023
Hi,
Hearing loud noises from your unit can be worrying and we're committed to getting you the assistance you need. We'll have an agent reach out to you via email for more information. Thank you for your patience throughout this difficult time. We look forward to helping you.
-Sylvia@GEA
Hearing loud noises from your unit can be worrying and we're committed to getting you the assistance you need. We'll have an agent reach out to you via email for more information. Thank you for your patience throughout this difficult time. We look forward to helping you.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Has many good features!!
on July 27, 2023
Posted by: Patsun
from Buffalo NY
Shelves are deep but easily reached by smaller people. They are easily adjustable to fit larger items. Water dispenser in the wall instead of in the door thereby giving more door shelf space. Love this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 28, 2023
Hello,
We’re so glad to hear that you’ve been enjoying your beautiful new refrigerator.
It definitely looks gorgeous and offers amazing capacity, allowing you to fit a lot of different food items inside. We also love the fingerprint-resistant stainless steel and the LED showcase lighting. All around we think you have made a great choice and we know this model will last you for many years to come.
Thank you for being the best part of GE Appliances. -Charlie@GEA
We’re so glad to hear that you’ve been enjoying your beautiful new refrigerator.
It definitely looks gorgeous and offers amazing capacity, allowing you to fit a lot of different food items inside. We also love the fingerprint-resistant stainless steel and the LED showcase lighting. All around we think you have made a great choice and we know this model will last you for many years to come.
Thank you for being the best part of GE Appliances. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
French door
on August 5, 2023
Posted by: Was427
from Burgettstown, Pa.
I replaced a Ge Profile refrigerator with this French door model and so far have been happy with it. It’s way easier to find stuff up at eye level versus bending down to search through drawers. The freezer is on bottom and just pull drawer out and you can see what you’re looking at to get plus the ice tray is inside the drawer. At the preset temp of 37* it was freezing stuff had to raise to 39* other than that I am pleased.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
dont like this refrigerator
on August 21, 2023
Posted by: 1how
from New York
This new refrigerator makes loud noises worse that my old onejust before it died! When to get something out of the freezer the ice maker drops ice to the floor of the freezer because the ice tray pulls outwiththe draw. The water dispenser is in a bad plsce and hard to use ... and drips. The doors do not fit well and air and light shines throught the gap. And at 38 degrees liquid in the refrigerator freeze!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 22, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We're sorry that this model hasn't been exceeding your expectations.
With this in mind, we're going to take this feedback and share it directly with our product team to review. This will allow us to look for ways that we can improve on everything going forward. Again, we are sorry that we have let you down.
If you have any questions, feel free to let us know and we will be happy to help. - Jonathon@GEA
With this in mind, we're going to take this feedback and share it directly with our product team to review. This will allow us to look for ways that we can improve on everything going forward. Again, we are sorry that we have let you down.
If you have any questions, feel free to let us know and we will be happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible quality, all plastic that breaks.
on August 27, 2023
Posted by: Lorieb329
Really disappointed in the quality of the shelving and handles. All plastic and ALL are cracked. My door handle just came off as I was opening it.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 29, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than satisfied with the quality of this refrigerator.
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@GEA
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than satisfied with the quality of this refrigerator.
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
2nd one. First one broke.
on September 5, 2023
Posted by: sharron77
from Richmond, Mo
This is our second fridge of this same make and model. The first one we had a little over a year and the compressor went out of it forcing us to get a new one. Hopefully, this one will last longer than a year.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 6, 2023
Hi there! We appreciate you leaving us a review. We are so sorry to hear the compressor went out on your original refrigerator. We definitely understand the importance of a vital part like a compressor lasting longer than a year. We are confident that your new refrigerator will serve you and your family for many years to come. Thank you for choosing GE Appliances for your home! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Features for a Small Space
on September 12, 2023
Posted by: KenTheTeacher
from Athens, Texas
This refrigerator is amazing. We had limited space in our small kitchen, and it took the installer and me some time to get it in the proper location. When you open the doors there is so much space put in it, and the shelfs were easy to move, as we adjusted both them and a door bin to best fit our needs. It was making ice in just a few hours and following the directions which were very clear we disposed of the first ice, and the first water coming into the unit to clear out any issues. Your guidebook explains the features, the settings, and is well worth the read to be sure you start with a system that is both beautiful and fully functional.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Great interior but seems to come with issues
on September 29, 2023
Posted by: dbflower
It has been 22 days since I purchased and already giving me problems. Woke up to a loud jackhammer type noise and now the freezer fan keeps making a loud noise.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, October 2, 2023
Hi,
We appreciate you leaving a review for this refrigerator. Hearing this noise from your unit is unexpected and we'd like to help. We recommend scheduling an appointment with one of our qualified technicians. To do this, please call 1-800-432-2737, or visit
https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your patience and understanding.
-Sylvia@GEAppliances
We appreciate you leaving a review for this refrigerator. Hearing this noise from your unit is unexpected and we'd like to help. We recommend scheduling an appointment with one of our qualified technicians. To do this, please call 1-800-432-2737, or visit
https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your patience and understanding.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com