Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,715 Reviews)
Rating breakdown 8,715 reviews
5 Stars
5,821
4 Stars
2,023
3 Stars
466
2 Stars
201
1 Star
204
92%of customers recommend this product.
(
6,816 out of
7,449)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
4
Great Capacity
on July 2, 2021
Posted by: Just Joyful Julie
from Kenosha, WI
We love the space in the doors and that you can really see everything in the drawers in the refrigerator. Hides a lot of finger prints. We like the freezer down below and the sliding drawer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Unhappy with purchase
on July 3, 2021
Posted by: 1cst
from Teaneck, NJ
Perhaps we didn't know what to look at in the store, but once we had the refrigerator set up in our home, we realized all the bad "features". The door shelves come in two depths. The smaller one needs to go on the bottom, so that it won't hit the vegetable and fruit drawers. However, it is then dwarfed by the larger ones and you can't really see or get to the items in it. If you're lucky it will hold 3 small jars.
You need to open both doors to get open two of the 3 refrigerator drawers. There is a full width shallow drawer, and 2 half drawers. Both are shallower and a little narrower than the ones we had in our old refrigerator, and hold much less.
The freezer drawers are another problem. The top one slides open with the bottom one, so you have to push it back to get things out of the bottom. It does not go all the way back, so you have to dig under it to get to the items in the bottom drawer. It is also heavy and squeaks when you open.
The motor is loud.
The only good thing about this refrigerator is the automatic way it closes.
You need to open both doors to get open two of the 3 refrigerator drawers. There is a full width shallow drawer, and 2 half drawers. Both are shallower and a little narrower than the ones we had in our old refrigerator, and hold much less.
The freezer drawers are another problem. The top one slides open with the bottom one, so you have to push it back to get things out of the bottom. It does not go all the way back, so you have to dig under it to get to the items in the bottom drawer. It is also heavy and squeaks when you open.
The motor is loud.
The only good thing about this refrigerator is the automatic way it closes.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances , July 7, 2021
Hi, Thanks for the review and for sharing your thoughts with us. We're so sorry to hear you're unhappy with your purchase and we'll be sure and pass along your comments about the refrigerator to our product team. They review these on a regular basis as an ongoing commitment to improve design and quality. Thanks again for the valuable feedback! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 3, 2021
Posted by: SNL 4750
from Lawrence ks.
Love the internal water, the adjustable shelf.
Makes ice cubes fast.
Makes ice cubes fast.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New refrigerator
on July 3, 2021
Posted by: Jano12
from Newbury, Ma
Really love the bottom freezer, first one we ever had. Everything is so easy to get to once u figureout items that u use more often and put them on the right side. Love love the white. Why you do not make that color anymore is wrong.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 3, 2021
Posted by: Kenny Cal
from Wooster, OHio
Love the amount of space in the refrigerator and the ease of access to the freezer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
.
on July 3, 2021
Posted by: Mar333
from Chicago
Makes a loud annoying humming sound Wish it was quieter
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, July 7, 2021
Hello - thank you for this feedback. We apologize that your refrigerator is making a loud humming sound. This sounds incredibly irritating and we certainly understand your annoyance.
Do keep in mind that newer refrigerators sound different from older refrigerators, as modern refrigerators have more features and use newer technology. Though, we want to make sure your refrigerator is operating as it should. Please check out page 42 of the owner's manual for a list of normal sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf and feel free to view this article for additional information on typical refrigerator noises: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
If you discover that your refrigerator is making abnormal sounds, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We hope this helps. Let us know if there's anything we can do for you. All the best, Kelsey@GEA
Do keep in mind that newer refrigerators sound different from older refrigerators, as modern refrigerators have more features and use newer technology. Though, we want to make sure your refrigerator is operating as it should. Please check out page 42 of the owner's manual for a list of normal sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf and feel free to view this article for additional information on typical refrigerator noises: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
If you discover that your refrigerator is making abnormal sounds, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We hope this helps. Let us know if there's anything we can do for you. All the best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refig
on July 4, 2021
Posted by: Dongdong21
from Philadelphia, PA
It is spacious and user-friendly. My kids love to have it at home!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on July 4, 2021
Posted by: NKENNEDY17
from RI
Love this! I love the bottom freezer, the many adjustable shelves, it cleans easy and kept my food cold and half frozen through a 3 day power outage in the summer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com