Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,712 Reviews)
Rating breakdown 8,712 reviews
5 Stars
5,821
4 Stars
2,022
3 Stars
466
2 Stars
200
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,446)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
4
Good refrigerator
on May 19, 2021
Posted by: Karen25190912
from Maine
Love the ice marker. Wish the water dispenser was on the door or at least dispensed water faster
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Nightmare Purchase
on May 22, 2021
Posted by: KLizD
from Kansas City, MO
I have never been more frustrated or disappointed in an appliance purchase. We have always purchased GE appliances for our kitchen but this purchase was a nightmare. The first refrigerator delivered was scratched and dented and we had to wait for a new one. Being without a fridge and unable to cook for weeks is incredibly difficult and expensive. I understand that first issue was on the retailer but, even when we received our replacement, it didn’t (and still doesn’t) work. The water dispenser and ice maker have never worked. We had an approved service tech come out. He was nice but said it was an issue with the water line. We had a master plumber come out to confirm the water line is functioning properly and the water dispenser and ice maker still don’t work. It’s incredibly irritating to pay as much as we did for a new GE item that still doesn’t work. I’m very disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 28, 2021
Hi there - Thanks for taking the time to post a review. We hate to hear of the experience you've had with your refrigerator and that the ice and water dispenser isn't working. This is not something we would expect from a new unit and we do apologize. It's always a pleasure to help and we would like to take a closer look. Please know that we've sent you an email requesting additional details so that we can assist further. We hope to hear from you! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful
on May 23, 2021
Posted by: LilianaF
from Arizona
I bought this refrigerator four years ago and the freezer not freezing. I have done some research and there are some recalls with certain models. I have done everything under the sun such as cleaning the coils and nothing works. Come on GE stop making poor quality products and do the right thing - replace customers like me with a brand new and different model refrigerator. I refuse to buy any GE products ever again and I will make sure my family and friends are aware of this issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 28, 2021
Hi there - Thanks for taking the time to post a review. We hate to hear of the difficulties you've had with your refrigerator and that the freezer isn't freezing properly. This is not something we like to hear and we do apologize for your inconvenience. If you haven't done so already, we recommend scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
All the best. -Mikayla@GEA
All the best. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great color and size
on May 23, 2021
Posted by: R David S
from Mount Laurel NJ
Replaced a 21 year old top freezer with the 33 inch french door GE. Love the water dispenser inside panel instead of on the door. Digital temp controls. Loads of space with a deli drawer and 2 big fruit and vegetable drawers.
Only issue is cannot lock down the rollers. When opening the freezer,have to hold the top doors to prevent rolling forward
Only issue is cannot lock down the rollers. When opening the freezer,have to hold the top doors to prevent rolling forward
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Noise driving me crazy
on June 8, 2021
Posted by: cboh
from naples, fl
The noise is constant. Had numerous service calls. Fan was replaced, circuit board replaced but noise is still constant. Was told the fans will run all the time. I would rather have my old unit back that was quiet.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, June 9, 2021
Hello. The refrigerators today do create many sounds and we understand the frustration this may cause you. It appears the service technicians have done all they can do about the noise. We are sure if anything else could be done then the technician would have done that. The fan runs to maintain the temperature in both sections. We appreciate your feedback. Many new appliances will produce sounds that you are not use to. Modern refrigerators have new features and are more energy efficient than older ones. The foam insulation used in new models has excellent insulating capabilities and is very energy efficient however it is not as sound absorbent as previously used fiberglass insulation.
Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. As a result, certain sounds may be unfamiliar on a new refrigerator at first. These sounds are normal and are usually an indication that the refrigerator is operating properly. Hope this helps. Geoff@GEA
Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. As a result, certain sounds may be unfamiliar on a new refrigerator at first. These sounds are normal and are usually an indication that the refrigerator is operating properly. Hope this helps. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the ice maker
on June 15, 2021
Posted by: Mike Maui
from Buffalo NY
Love all the features. Fruit drawer separate from the veggie drawer. I converted the cheese drawer to a beer drawer. Perfect for bottles. Love the slate color. Got matching dishwasher, stove, and microwave
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
My Walk In Refrigerator
on June 16, 2021
Posted by: John063
from Berea, Ohio
Much searching and consideration went into the choice of this unit. We're very happy with our purchase. It's easy to see what you have and where, the clear bins and ample light make it very easy to find things. The ability to have all the salad fixings in one crisper drawer, and her dressing in the same door side is an added plus. When she wants to "browse" the fridge, she refers to it as "My Walk In Refrigerator". We have as much stored as in our old refrigerator, and have much more space available to use. I like the freezer compartment and being able to stack our food per category. The ice maker is great, and having a cold water dispenser in the refrigerator side wall is a nice feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on June 21, 2021
Posted by: Anonymous
from Cleveland
This refrigerator is only 2 1/2 years old. It has had 4 service calls already and. I am waiting part to come in for another device call. It makes so much noise we can’t hear each talk. This thing is a piece of junk.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, June 22, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the quality and noise level of your refrigerator and apologize that it has required multiple service appointments. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Written by a customer while visiting geappliances.com