Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,712 Reviews)
Rating breakdown 8,712 reviews
5 Stars
5,821
4 Stars
2,022
3 Stars
466
2 Stars
200
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,446)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
5
FANTASTIC - VOLUME
on January 5, 2021
Posted by: DARKSTAR2010
from NY NY
GREAT APPEARANCE/PRICE - HUGE INTERIOR VOLUME -ICE MAKER
WORKS GREAT/FAST
WORKS GREAT/FAST
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Outstanding service!
on January 5, 2021
Posted by: question Mark
from Maine
We are completely satisfied and intend to purchase GE products when the need arises.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor finish!
on January 5, 2021
Posted by: Bubby22
Fridge rusts wherever you touch it!
Unbelieveable!
Unbelieveable!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 6, 2021
Hi Bubby22 - Thanks for sharing your feedback and giving us a chance to help. We're sorry for any inconvenience you've experienced with your refrigerator finish. Here is some great information on how to clean rust on stainless steel appliances: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16654
We hope you find this information helpful. Best wishes! - Sharon@GEA
We hope you find this information helpful. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
I have a lemon model GNE25JSKSS
on January 12, 2021
Posted by: CB96
from Delaware
Refrigerator worked fine for 18 months. Thank goodness I have an extended warranty I am waiting for my fifth service call in 3 months By the time its done the service technician will have replace most parts I gather. Albeit we are in a pandemic, parts that are needed are of course back ordered 3-4 weeks (example parts ordered early October available in November and parts ordered in December hopefully sometime by the 3rd week in January 2021. The problem is that the freezer can not be relied on to not freeze up The refrigerator sounds as if its ready to take off down a runway when too much ice accumulates.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 21, 2021
Hello CB96 - We apologize for the issues you've had with your refrigerator and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the french doors!
on January 13, 2021
Posted by: Jann75
from Brighton, MI
We love the fact that there is no more bending down to get what we want out of the refrigerator. The french doors make it easy to get food in and out. The interior light is bright and makes finding items much easier. The bottom freezer drawer is easy to use and holds more then our traditional refrigerator/freezer did.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
NIghtmare.
on January 17, 2021
Posted by: NightmareonBurginStreet
from Texas
This stopped making ice six months after I purchased it. So, I turned the icemaker to "off", but the power light stayed on. No ice cubes but sheets of ice were forming on the back of the cabinet wall. Then, the bottom drawer became frozen shut. The repairman couldn't access the area to repair. To defrost it, I had to turn off power to entire unit yet 72 hours later and it still hasn't defrosted. Obviously, I've lost all food in refrigerator and freezer. FYI GE does not have a person whoowners can talk to for simple advice...even when product is under the one-year warranty.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 18, 2021
Hello! We are so sorry to hear of your refrigerator experience. We know this must be very frustrating for you. If you need more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm.
We appreciate your feedback and deeply apologize for the inconvenience this has caused. - Sharon@GEA
We appreciate your feedback and deeply apologize for the inconvenience this has caused. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Very Nice Looking Fridge
on February 6, 2021
Posted by: Palatine Mom
from IL
I really like the look of this fridge. This is my first bottom freezer.
I feel like I lost some freezer space and fridge space.
I really like that the door bins are all large enough to hold a gallon of milk.
I wish the internal water dispenser had a "hold" button so I don't have to press it until my glass is full. I also wish it had the option to fill a pitcher of water.
Other than that, this fridge is top notch!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Emily@GEA, @GEA, February 12, 2021
Hi Palatine Mom! Thanks for your feedback about your new refrigerator. We love to hear that you're enjoying your new refrigerator and the fact that a gallon of milk can fit in the door bins. We're sorry that you feel like there isn't as much space in this unit and that there is not a hold button on the water dispenser. We see how this can be frustrating. We have sent your feedback to our product team for future reference.
If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe!
Emily@GEA
If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall it is a great fridge...
on February 8, 2021
Posted by: stuffy1
Overall it is a great fridge. The LED lights are fantastic and provide great lighting. My only complaint is that the produce drawers are too narrow/shallow, or just too small. It replaces a GE Profile fridge that made it 15 years.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 18, 2021
Hello stuffy1 - Thanks for your review. We are glad you are happy with your new refrigerator purchase. We’re sure you’ll enjoy the many nice features it has to offer. We appreciate your feedback regarding the produce drawers and we will pass this along to our product team. Thanks for choosing GE Appliances! We appreciate your loyalty!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com