Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,710 Reviews)
Rating breakdown 8,710 reviews
5 Stars
5,821
4 Stars
2,021
3 Stars
465
2 Stars
200
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,446)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
5
Spacious
on January 3, 2026
Posted by: G4580
from Ohio
Spacious and sleek looking compared to our older side by side refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Door hinge heights Uneven closure
on January 7, 2026
Posted by: Bad Quality Control
from 78418
French door hinge bolts improperly set by 1/2" the left door sits half inch higher than right door due to no quality control evening out door height.....Customer had to find a star bit to adjust both doors to be level and make certain door seal insulation had correct closure against refrigerator.... This cost me my time equipment labor and analysis to fix a brand new refrigerator....and for that I did not get an extra water filter cartridge like my other refrigerator provided.
Features
5
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, January 12, 2026
We are glad to hear you were able to get this resolved but would have loved to help and provide Bodewell service if needed. Please know that our refrigerators do come with one filter but don't typically have an extra. If you decide you'd like a by-pass plug in the future, we are happy to send you one as a courtesy.
Written by a customer while visiting geappliances.com
Customer Rating
1
ice
on January 7, 2026
Posted by: Oliver88
from mn
makes ice but it freezes in to one large clump dealer looked at it hasent ben back gooing on 3 weeks now
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, January 12, 2026
We want to help you with your icemaker clumping the ice. First, we recommend making sure your fill cup is securely in place attached to your icemaker. Please review the following troubleshooting link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554 If the above information doesn't help, please reach out to our Bodewell service team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting geappliances.com
Customer Rating
3
Loved all the features just not the temperatures
on January 8, 2026
Posted by: 0090
from Wisconsin
The refrigerator does not stop running but once or twice a day. It is CONSTANTLY running 24-7. Also, the temperature in the refrigerator freezes items like sour cream, cottage cheese, pickles at the setting by your standards of 37 degrees. Ours is at 40 currently and is just as cold. Freezer is the same we cannot put it at the standard setting.
We are on our 3rd refrigerator in 4 years !!! We thought we'd try GE as over the years GE seemed to be our standard purchase. Now that you are back in the market I was disappointed with this one due to what it is doing with our food items.
We are on our 3rd refrigerator in 4 years !!! We thought we'd try GE as over the years GE seemed to be our standard purchase. Now that you are back in the market I was disappointed with this one due to what it is doing with our food items.
Response from geappliances.comBy Dianna, GE_Appliances, January 13, 2026
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.
We would like to help and provide some guidance to help. We have an article on our website with some more information to help with the items freezing in your refrigerator unit the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002rt-search-content?contentId=34522
We would like to help and provide some guidance to help. We have an article on our website with some more information to help with the items freezing in your refrigerator unit the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002rt-search-content?contentId=34522
Written by a customer while visiting geappliances.com
Customer Rating
5
Merry Christmas to Me
on January 12, 2026
Posted by: KrissCross
from Franklin, Kansas
I just love my new refrigerator/freezer. I have been wanting a french door fridge for a long time! Thanks Santa! :)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
disappointed
on January 13, 2026
Posted by: angry old person
from Ft Worth
Lasted for one year. Won't stay cold. This will be the third time calling repairman. If he can't get it to work, I will be looking for a new refrigerator and it won't be a GE this time. My first two were, but this third one is a lemon.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 16, 2026
We appreciate your loyalty to our brand, and we apologize that you've had multiple issues with your refrigerator. We'd like to review your situation.
We recommend checking the gaskets to ensure there are no rips or tears that may be preventing a proper seal. More information about what to check for a cooling issue is available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
We'll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can help with a solution.
We recommend checking the gaskets to ensure there are no rips or tears that may be preventing a proper seal. More information about what to check for a cooling issue is available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
We'll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can help with a solution.
Written by a customer while visiting geappliances.com