Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,710 Reviews)
Rating breakdown 8,710 reviews
5 Stars
5,821
4 Stars
2,021
3 Stars
465
2 Stars
200
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,446)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
1
Poor quality
on December 12, 2025
Posted by: Harry199
Too much noise. Defrosting does not work. Website does not show option to enforce warranty. So many issues in one year of purchase.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, December 16, 2025
We provide descriptions of the normal sounds you can expect to hear on page 44 of the online Owner's Manual. You'll also find the full warranty statement on page 48 - https://products-salsify.geappliances.com/image/upload/s--8mdGPmnD--/le1xgtm293xkr1ces10o.pdf - Should service be needed please call our GE Appliances service team - Bodewell at 1-833-426-3393 to have your refrigerator evaluated and repaired as needed
Written by a customer while visiting geappliances.com
Customer Rating
1
BUYER BEWARE
on December 13, 2025
Posted by: Unhappycustomer54322
[This review was collected as part of a promotion.] Fridge was great then developed a leak in the compressor…fridge lasted exactly 3 years. GE should be ashamed of their throwaway products.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, December 16, 2025
We’d like to assist with this issue you’re having with leaking. If water is leaking onto the floor, we have an article about what to check at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39562. We also recommend disconnecting the refrigerator from power for a couple of minutes before reconnecting, to reset it.
If you aren’t able to solve the issue with troubleshooting, our Bodewell service team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
After reviewing our system, we see you’ve also emailed about this situation. A member of our team will be getting back to you over email as soon as possible.
If you aren’t able to solve the issue with troubleshooting, our Bodewell service team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
After reviewing our system, we see you’ve also emailed about this situation. A member of our team will be getting back to you over email as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy and not as sturdy as expected
on December 13, 2025
Posted by: Fridge2025 t
The ice maker is very noisy. The shelves are plastic and bend a bit when heavier items are placed on them. Even bend a bit with a gallon of milk
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, December 16, 2025
We’d like to address the issues you’re having with sound and the sturdiness. Among other possible sounds, we expect you may hear humming, clicking, etc. from the ice maker. We have more information about the sounds you may hear from your refrigerator in the below articles:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
Regarding the shelves, we utilize quality materials during the manufacturing process and we’re confident those shelves will work well for you. We’re always glad to assist if there’s an issue in the future, and your feedback regarding the sound level and the shelves will be shared with our product team for consideration.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
Regarding the shelves, we utilize quality materials during the manufacturing process and we’re confident those shelves will work well for you. We’re always glad to assist if there’s an issue in the future, and your feedback regarding the sound level and the shelves will be shared with our product team for consideration.
Written by a customer while visiting geappliances.com
Customer Rating
3
Meets the need.
on December 14, 2025
Posted by: Hummer3
Great for our current needs but it is noisy. Often makes a humming sound that rises and falls in intensity. At the peak, it sometimes can be heard in the next room.
Response from geappliances.comBy Don, GE_Appliances, December 17, 2025
We'd like to provide some information about your new refrigerator's sounds during operation. Newer refrigerators sound different from older models because they have more features and use newer technology. The new high efficiency compressor may run faster and longer than your old fridge and you may hear a high-pitched hum or pulsating sound while it is operating. This is normal. You can click here to find additional information about the sounds that you're hearing from your fridge during normal operation: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting geappliances.com
Customer Rating
5
Space
on December 15, 2025
Posted by: Home cooler
from Loysville,Pa.
[This review was collected as part of a promotion.] I love this product very nice. Love the layout. Thanks!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Multiple shelves
on December 15, 2025
Posted by: vallelaine
from Phila PA
[This review was collected as part of a promotion.] This refrigerator has plenty of room for all my groceries. I love all the door shelves & being able to push a shelf back to allow for larger items is a major plus.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Features what we wanted
on December 15, 2025
Posted by: Tebs76
[This review was collected as part of a promotion.] It is the perfect size and space for us. We wanted a freezer on the bottom
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Meets our needs
on December 16, 2025
Posted by: DocBaker
from Tucson, AZ
[This review was collected as part of a promotion.] Very good refrig for the cost. Looking for a slightly smaller refrig than the standard 36" wide with French Doors.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com