Customer reviews from geappliances.com
GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Average customer rating
4.5
(8,712 Reviews)
Rating breakdown 8,712 reviews
5 Stars
5,821
4 Stars
2,022
3 Stars
466
2 Stars
200
1 Star
203
92%of customers recommend this product.
(
6,815 out of
7,446)
Customer Reviews for GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
Customer Rating
4
Great features. And just the size we needed.
on October 27, 2025
Posted by: Walt74
[This review was collected as part of a promotion.] This refrigerator fits where I need it. It is narrower than a normal one, which is what we needed. For the size and dimensions we needed the capacity of this is just right. We like the ability to change the shelving and split it.
Written by a customer while visiting geappliances.com
Customer Rating
4
Satisfied with new refrigerator
on October 27, 2025
Posted by: mimiforfive
from Springfield VA
[This review was collected as part of a promotion.] I was disappointed to learn that GE no longer made the 33" wide Profile Refrigerator. However I am happy with the new GE Refrigerator. I did have to remove an existing overhead cabinet since the standard height of refrigerators is more than the 68" height of the old appliance purchased in 2008.
The new GE refrigerator makes more noise when generating ice and more noise when using the water dispenser.
The new GE refrigerator makes more noise when generating ice and more noise when using the water dispenser.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Color/Finish in Slate is perfect!
on October 27, 2025
Posted by: sohanson
from Lancaster, MN
[This review was collected as part of a promotion.] I love everything about this fridge. The finish is perfect and shows NO fingerprints (slate) and it has a lot of clever design inside it so it seems so roomy! I also like the little water dispenser nestled into the side of the fridge and taking up zero room.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on October 28, 2025
Posted by: ndn15227
from Pittsburgh
[This review was collected as part of a promotion.] We love this refrigerator. Size is perfect. Works great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
We love it!
on October 29, 2025
Posted by: ksszyz
[This review was collected as part of a promotion.] So far so good. Only had a few days but we love it!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on October 29, 2025
Posted by: AmyDRH
[This review was collected as part of a promotion.] Capacity is perfect! Water dispenser is in a great place. Dimensions were just what we needed for our space without sacrificing capacity. Plenty of shelving options.
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful
on October 29, 2025
Posted by: Awful new appliance
from Hartford
After replacing a 30 year old hot point that never failed this new refrigerator is always making noise, freezing up and now not working. Constantly needs to be defrosted and always loosing food.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, October 30, 2025
We’re sorry to hear about the issues you’re having with the refrigerator freezing up, not working, etc. We’d like to assist. We do expect newer refrigerators may sound different than older models you may be used to, because of additional features and newer technology. Information about what sounds the refrigerator may make is available on page 44 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--8mdGPmnD--/le1xgtm293xkr1ces10o.pdf. We also have articles about both normal sounds and unusual sounds refrigerators may make, linked below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
For the issue with the appliance freezing up, we recommend making sure the temperature sensor isn’t blocked. More details about how to address this issue are available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If the refrigerator doesn’t seem to have power at all, we recommend disconnecting it from power for a couple of minutes before reconnecting. More information about what to try if the refrigerator isn’t operating is available on page 45 of the manual; other troubleshooting tips are also available starting on that page.
If you aren’t able to solve these issues with troubleshooting, our service team Bodewell can be reached at 833-426-3393, Monday - Friday, 8AM – 8PM ET. An appointment can be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm.
We will also be emailing to discuss this situation with you further, so we can assist with reaching a resolution.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
For the issue with the appliance freezing up, we recommend making sure the temperature sensor isn’t blocked. More details about how to address this issue are available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If the refrigerator doesn’t seem to have power at all, we recommend disconnecting it from power for a couple of minutes before reconnecting. More information about what to try if the refrigerator isn’t operating is available on page 45 of the manual; other troubleshooting tips are also available starting on that page.
If you aren’t able to solve these issues with troubleshooting, our service team Bodewell can be reached at 833-426-3393, Monday - Friday, 8AM – 8PM ET. An appointment can be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm.
We will also be emailing to discuss this situation with you further, so we can assist with reaching a resolution.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Purchase
on October 30, 2025
Posted by: Linda765
from Wytheville, Va
[This review was collected as part of a promotion.] This was a major purchase for me. Alot of time and research went into this, I am pleased. So much room and everything is cold or frozen as should be. This replaced a 14 yr old side by side that had no room.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com