Customer reviews from lg.com
LG - 25.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Tall Ice and Water with SmoothTouch Controls - Stainless Steel
Average customer rating
3.9
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
21
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
6
80%of customers recommend this product.
(
28 out of
35)
Customer Reviews for LG - 25.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Tall Ice and Water with SmoothTouch Controls - Stainless Steel
Posted by: AB1234
from Aliso Viejo, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this 4 years ago and it's worked fine until recently when it stopped working due to compressor issues. Warranty repair took over a month to fix. It's good now.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, February 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mochimochi
from Los Angeles CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best quality and trusty brand in the appliance market.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
nice space for a slim counter depth double door
on April 24, 2021
Posted by: Sam Fridge
from Chula Vista, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it a month ago...doors need adjustment and missing door stops that were finally sent to me
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Cheriboberi
from Sacramento, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We were so pleased to find a refrigerator that's true counter-depth (most are still too deep), but the top grill doesn't fit correctly.
Pros: Style/Design
I would recommend this to a friend!
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 17, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: CCPACIFICO
from Muttontown, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this refrigerator for a few weeks now, love the space in both freezer and refrigerator, three deep draws are great for cheeses and fruit and vegetables. Lots of space on doors. You can put your wine bottles on door shelf. Love having clean water and ice. It has shaved ice but I recommend going to regular ice immediately after to clear the ice option. Both refrigerator and freezer keep a consistent temperature. Nice having the doors close easily and there’s an alarm if door is not closed.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: NRaney
from alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased in July. I like the size of the ice cubes and the fact that it also distributes ice cubes in the tray in the bottom freezer section of the refrigerator. It appears to be well built and solid. Lots of space for refrigerated items and the bottom freezer is great.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Pt835
from Yorba Linda , Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator has been awesome, it replaced a 20 year old monogram that I believe was eating lots of cash from the electricity bank! Clyive is a rockstar! LED lighting, quick cool, lots of ice, great ergonomically designed doors and dispenser. Clyive will be around for a long time, thanks LG!
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Billswife
from La Quinta, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator for a couple of weeks now. The installation was great--it slid right into the space in the cabinetry. We love the lighting inside. You can see everything on all the shelves. The shelves and bins are a little smaller in depth (front to back) than my old unit, but the door bins don't hit the shelves, risking improper closure, so I'm ok with it. There are a lot of shelves--I had to remove a shelf in order to defrost a turkey. But even with the turkey I had plenty of storage space.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com