Customer reviews from frigidaire.com
Frigidaire - Professional 30" Electric Cooktop - Stainless steel
Average customer rating
4.2
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
28
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
4
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Frigidaire - Professional 30" Electric Cooktop - Stainless steel
Customer Rating
5
Great Cooktop
on December 14, 2016
Posted by: RedKat
from Alton Bay, NH
[This review was collected as part of a promotion.] We chose this particular model for the bridge and keep warm features. We have been very pleased with the performance of both. In addition, we are impressed with how quickly the elements heat.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good looking, but cooktop wears down fast
on July 16, 2017
Posted by: Rick61
from Michigan
[This review was collected as part of a promotion.] We have only had the cooktop in our new home a couple months, but the black coating on the cooktop has already worn off and changed color. Not attractive. Still functions OK, but not what we expected for a premium model.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, July 18, 2017
Thank you for your valued feedback, Rick61. Your input is extremely important to us and will be carefully reviewed when determining how to accommodate both current and new consumers. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire cooktop
on October 11, 2017
Posted by: EdMo48
from PA, United States
Burner circles are poorly arranged. Also hard to keep clean.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 13, 2017
Hey the EdMo48!
Your review is greatly appreciated. Typically, using warm and mild soap can possibly assist with any cleaning matters. Should you need any additional cleaning tips for your cooktop, you are able to locate this information and more in your Use and Care Guide on pages 11-12 and by clicking on the following link ftp://ftp.electrolux-na.com/ProdInfo_PDF/Lassomption/318205626en.pdf.
Should you ever need any assistance, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Your review is greatly appreciated. Typically, using warm and mild soap can possibly assist with any cleaning matters. Should you need any additional cleaning tips for your cooktop, you are able to locate this information and more in your Use and Care Guide on pages 11-12 and by clicking on the following link ftp://ftp.electrolux-na.com/ProdInfo_PDF/Lassomption/318205626en.pdf.
Should you ever need any assistance, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice features
on October 21, 2020
Posted by: Gail2020
[This review was collected as part of a promotion.] I love the bridge burners and the warming burner. The burners heat up quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Too scared to use it after other appliances enamel blistered
on January 17, 2022
Posted by: Blistering in Charleston
Due to the late arrival of my Frigidaire group, I already cooked my thanksgiving foods at moms. Then it was back to fast foods until time to cook for Christmas. Wish I had known Frigidaire warranty wasn’t worth anything and I would have bought a more dependable product from a company that backs its warranty and it’s products. I will not buy or recommend Frigidaire at this point.
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 18, 2022
We are so disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home.
We can see that our Customer Service team is already assisting you with a resolution.
We hope to have an opportunity to restore your faith in the Frigidaire brand.
If we can be of any further assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST).
Best Wishes, Christy
We can see that our Customer Service team is already assisting you with a resolution.
We hope to have an opportunity to restore your faith in the Frigidaire brand.
If we can be of any further assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST).
Best Wishes, Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tough Cooktop
on June 26, 2022
Posted by: Ntmama
[This review was collected as part of a promotion.] Knocked over cast iron trivet onto cook top with no breakage. Easy to operate and clean. Warmer spot is nice but I would rather have it as a regular eye.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on November 1, 2022
Posted by: KelleyM
[This review was collected as part of a promotion.] I like the cooktop, however after 2 years of use it was heating up one night and simply cracked across an entire corner. One year warranty was up and we have to pay full price for a new cooktop.
Response from frigidaire.comBy Christy, Online Outreach Specialist, November 2, 2022
We apologize for any matters you have experienced with your cooktop and thank you for bringing it to our attention!
Please know we make every effort to ensure our consumers have the best experience with their purchases and strive to make quality appliances that are built to last for decades.
Should you need us, for any additional issues or concerns, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to see if there are any options available to help with this issue. ~Christy
Please know we make every effort to ensure our consumers have the best experience with their purchases and strive to make quality appliances that are built to last for decades.
Should you need us, for any additional issues or concerns, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to see if there are any options available to help with this issue. ~Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
easy to use and very powerful
on December 14, 2016
Posted by: FrankMiami
from Coral Gables, FL, United States
[This review was collected as part of a promotion.] replaced for frigidaire cooktop too, because previos was great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com