Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. 14-Cycle Steam Gas Dryer - Onyx
Average customer rating
3.4
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
7
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
4
57%of customers recommend this product.
(
8 out of
14)
Customer Reviews for Samsung - 7.5 Cu. Ft. 14-Cycle Steam Gas Dryer - Onyx
Customer Rating
5
Great Addition to My Home filled with Samsung
on November 9, 2013
Posted by: Samsungfan1024
from Chicago, il
Expertise:Intermediate
I have owned and enjoyed Samsung products over the years, from 9000 series LED Tv's, dishwasher, washer and dryers to all-in-one Microwave/Ovens.
The new addition to my NEW home is this GREAT! washer.
As a family that uses home automation, and a smart phone as a way of life, the Washer and its mobile application, keeps us alerted when wash is complete, even start from the application.
So many options to choose from on the color touchscreen.
The new addition to my NEW home is this GREAT! washer.
As a family that uses home automation, and a smart phone as a way of life, the Washer and its mobile application, keeps us alerted when wash is complete, even start from the application.
So many options to choose from on the color touchscreen.
Pros: Bright display, mobile application
Cons: power foam soap not included
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on August 13, 2013
Posted by: samsung4lif3
from New york
Expertise:Intermediate
Love the dryer and the touchscreen, only complaint is the smart phone app is pointless and for the price the pedestals should be included. I havent broke down and bought them yet.
Pros: Bright display, Realistic color
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Dryer EVER
on May 18, 2013
Posted by: Gr8tmom74
from Shelton, CT
Expertise:Intermediate
I love this dryer. The touch screen is so modern and cool my boys who never do laundry want to. It dries clothes quicker than any other dryer I have previously owned. It has a sensor so it can tell when the clothes are dry rather than continuing to run when clothes are dry. I am anxious to see how much my electricity bill goes down. If I need a shirt refreshed before going out I put it on the steam cycle and it will be wrinkle free. I have previously owned a dryer with steam that didn't work as well. Love that it has an app to tell you when your clothes will be finished. You can't go wrong with this dryer it is the best of the best.
Pros: Built-in speakers, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Machine; Horrible Smart Phone App
on April 6, 2013
Posted by: SanFranciscan
from San Francisco
Expertise:Expert
A wonderful machine; high quality from top to bottom. However, the smartphone app is horrible. Buy the machine because you like it, not because of what they promised (but did not deliver) with the smartphone application.
Cons: very bad smartphone app
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wifi features not that great
on January 6, 2013
Posted by: Phantom19echo
Expertise:Expert
I have only had this for a day, but will update it later if I can. The washer and dryer seem to have good functionality, but what is supposed to be above and beyond is the wifi capability. Well, as it stands now, it needs some improvement. Firstly, you can only monitor, not control the dryer. Maybe this is OK for a use case of wanting a remote alarm when it is complete. However, what about if I wanted to start something to be ready when I got home? The washer is controlable, but it is pretty minimal. You can only start one of the standard wash cycles. Both of these are limited by having to push a button on the touch screen to enable them to work. This is not just a one-time thing -- You have to do this each time. Why doesn't make sense to me.
The android app is not very usable. Firstly, it only officially supports old phones like GS1, 2, and the old Note. Are you serious? I was able to side load it on my Note 2. It seems to work, but, like I said, it is not very user friendly. Every time I start the app is asks some question about if I have front load or top load -- Why? Then I need to select Washer, Dryer, etc. -- Fine. Then I need to select Indoor or Outdoor. What kind of crazy language is that? What does this even mean? Is this if I decided to install my dryer outdoors? Is this if I am outside when I am accessing the app? I think I have discovered that this really means if you are on the LAN or not. When I select Indoors (LAN) it will search for my dryer. This takes a relatively long time. Why do I have to sit through this search every time? If the washer dryer is not "On" it will not find them. Why can't the dryer be connected to the network, but not "on"? After I select the dryer (or washer), it take several more seconds to connect. It was working fairly well yesterday, but I have some problems connecting this morning, but it is now better.
For the premium on these appliances, these apps and functionality need to be much better. If anyone from Samsung would like to get feedback from a real user, they can feel free to contact me.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Dryer
on November 29, 2012
Posted by: ceaearl70
from Hiawatha, Iowa
Expertise:Intermediate
This is the first gas dryer I have owned and I'm glad I got the gas model...if your wanting to control it with your cell phone then get the electric model as this one you can only monitor it (stupid if you ask me). Other then that it is a quiet and efficient dryer. We do one load a day and there are tons of setting to choose from so you can dry anything. If you can't decide between controlling it with the cell phone or going with gas..... then get the gas model...trust me!
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: cant control with cell phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US