Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. 8-Cycle Electric Dryer - White
Average customer rating
4.1
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
83
4 Stars
24
3 Stars
11
2 Stars
4
1 Star
16
79%of customers recommend this product.
(
105 out of
133)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. 8-Cycle Electric Dryer - White
Customer Rating
1
Useless dryer that doesn't even dry
on October 9, 2017
Posted by: Jatin
from Mountain View
The dryer keeps complaining to change the filter. It takes 12 hours to dry 4-5 pieces of clothing. Something must be terribly wrong
No, I would not recommend this to a friend.
Response from whirlpool.comBy maytagbrand, maytagbrand, November 1, 2017
Hello Jatin,Thank you for your review.We would like to inquire further about your review with you. Please respond back to this email addressWhirlpool_Reviews@Whirlpool.com with your Reviewer ID # 117829853, name, phone number, street address, zip code,model & serial number, and date of purchase on the appliance.Thank you
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dryer -takes too long
on October 11, 2018
Posted by: Vermont Mom
from Vermont
Gender:Female
I have had this dryer for 2 years. We built a passive house, no vents. But now after struggling for 2 years I am venting an electric dryer ! The reality is it takes 3 hours for normal loads. Towels ? 3+ hours, Jeans and Cotton tees ? 2.5 hours. For this family of 5 I am done trying to make it work. I love whirlpool but HATE this dryer !
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Social Care, October 12, 2018
At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. However, if you feel that the unit is not working as designed, we suggest for an accurate diagnosis and satisfactory addressing of any malfunctioning component that may be contributing to your concern that you email us directly at Whirlpool_Reviews@Whirlpool.com
Thank you for your review,
Thank you for your review,
Written by a customer while visiting whirlpool.com
Customer Rating
4
Care points
on November 25, 2018
Posted by: Cumulonimbus
from Albany NY
Gender:Male
I've owned one of these units since 2015. I love the dryer overall--like that it's gentle on my clothes and that it saves on energy costs. I don't mind the somewhat longer drying times and the extra filter to clean out. However, over the last year, the unit started taking longer drying times and getting the clothes less dry. The first thing to check is a little fan vent on the back of the unit--vacuuming it off can solve this problem. However, my problem was lint accumulated in the cabinet itself. Like any other dryer, this one should be serviced annually to remove the accumulated lint. If you don't, you'll probably see big increases in drying times, because the heat pump condenser operation is slowed by all the lint around it insulating it. The back fan is intended to allow the condenser to cool, but if the condenser itself is covered with lint, the fan does little good. So, either get it serviced, or if you are handy, find the youtube instruction videos and clean it out yourself. Sometimes lint can also build up behind the screen behind the extra filter on the unit's lower right. That's really difficult to get to, but I cleaned it out by shooting water from a kid's water gun through the screen. My filter cartridge plastic warped over time (allowing some lint to get by), and it's difficult to find a replacement part specifically for it (whilrpool parts provides it with the whole casing unit in which the filter fits, but that's more than $80). If they are reading this, they, I'm asking that they provide this replacement option.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fluffed cloths
on May 24, 2017
Posted by: Dryer person
from Franklinville NC
[This review was collected as part of a promotion.] Like however it does make room a tad warmer and the filter when you clean it is easy to get turned around/ maybe the word front on it would help.But over all drys fast and need less Downey in washer for the fluffy aspect. Guess I'll see if the power bill is less.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the new technology
on May 6, 2016
Posted by: hyacinth
from North Carolina
[This review was collected as part of a promotion.] We bought this a little over a month ago and we have been pleased with its performance from day one. It is quiet and we love not having all the heat generated by conventional dryers. It works well. Our only complaint is that the door to the bottom filter does not want to shut. That is a minor issue but one that gets on my nerves. Overall the dryer works up to our expectations during this first month which is a small sample. We look forward to years of good performance because is was quite expensive. There is something to be said for the piece of mind of avoiding lint fires in the vents of conventional dryers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on January 21, 2017
Posted by: Anonymous
from Dania Beach, FL
[This review was collected as part of a promotion.] We have been using our dryer now for about a month. Living in a condo we could not vent through the wall to the outside as we would not be allowed to put holes in outside walls. Also in Florida one must be concerned about openings because of risk of hurricane damage which precluded venting out a window. Drying times and efficiency are remarkably good with this dryer. I don't feel there has been any loss in either by going ventless.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Performs well!
on May 31, 2015
Posted by: 2Boys and a Dog
from Iowa
We've had the dryer for about a month. It's great to have the ventless style (although we vented our old dryer to the outside, in cold weather we really noticed the air coming into the house through the opening). Our clothes come out softer than with any dryer we have had and seem to dry more thoroughly. Although we are running it on Eco mode, we have not noticed overly long drying times (this may be due to having a really good washer that extracts a lot of water at the spin cycle). We like the new style filter system, which seems to capture all of the lint between the two filters. Dryer is a bit louder than prior model but not terribly so.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst dryer ever purchased
on September 5, 2016
Posted by: Anonymous
from Bel air md
Do not waste your time or money. I wish I knew then what I know now. We bought this dryer because we were building a new laundry room on our second floor and did not have a dryer vent, we thought this would be good because they are more energy efficient. We should have put a vent in the wall. The unit takes over two hours to dry a load of white wash and it heats the room it in by over 10 degrees. The units has only been used since the beginning of May and we will be getting rid of it
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com